Custom Bats Cricket Forum

Equipment => Bats => Topic started by: iand123 on March 08, 2011, 01:24:40 PM

Title: Bat refurb back from Gray Nicolls
Post by: iand123 on March 08, 2011, 01:24:40 PM
Bought this bat from kibbs_11 and sent it off to GN for refurb. Despite a bit of a mixup with the return i was very impressed with their service and comms.

The bat was originally a GN Powerbow force, and i asked for them to apply Oblivion stickers. They have also fitted an anti scuff, a white toe guard and 2 grips

Here are the old pictures (taken from kibbs_11 post http://custombats.co.uk/cbforum/index.php?topic=7140.msg151946#msg151946 (http://custombats.co.uk/cbforum/index.php?topic=7140.msg151946#msg151946))
(http://i967.photobucket.com/albums/ae155/kibbs_11/27082010046.jpg)
(http://i967.photobucket.com/albums/ae155/kibbs_11/27082010045.jpg)
(http://i967.photobucket.com/albums/ae155/kibbs_11/27082010044.jpg)
(http://i967.photobucket.com/albums/ae155/kibbs_11/27082010042.jpg)
(http://i967.photobucket.com/albums/ae155/kibbs_11/27082010040.jpg)

and here are the new pics

(http://img5.imageshack.us/img5/4933/img00093201103081313.jpg) (http://img5.imageshack.us/i/img00093201103081313.jpg/)
(http://img593.imageshack.us/img593/4356/img00092201103081313.jpg) (http://img593.imageshack.us/i/img00092201103081313.jpg/)
(http://img153.imageshack.us/img153/8027/img00091201103081313.jpg) (http://img153.imageshack.us/i/img00091201103081313.jpg/)
(http://img29.imageshack.us/img29/9084/img00090201103081313.jpg) (http://img29.imageshack.us/i/img00090201103081313.jpg/)

Not sure if im going to hang on to it to be honest, i just have too many bats!
Title: Re: Bat refurb back from Gray Nicolls
Post by: iand123 on March 08, 2011, 05:03:58 PM
£43.99 - £31.99 for the refurb and stickering etc with £12 for DHL pickup and return delivery
Title: Re: Bat refurb back from Gray Nicolls
Post by: 400notout on March 08, 2011, 05:11:40 PM
Steep I think. What happened to the back? They just look like they haven't bothered with sanding down the parts where it is dented?
Title: Re: Bat refurb back from Gray Nicolls
Post by: iand123 on March 08, 2011, 05:26:22 PM
I bought it like that, had a few dents etc on it. They have been sanded down but i think if they had gone any further down they'd probably have had to take a fair bit of wood off which would have made it quite light (its about 2.7 as it is according to the scales in my office).

Its pretty standard pricing IMO, most places seem to quote the refurb price without taking shipping it there and back. Thats what i found anyway
Title: Re: Bat refurb back from Gray Nicolls
Post by: Ussie on March 08, 2011, 05:27:56 PM
OMG! 43.99 for that? I could do better with my finger nails!

I think you should send it back and ask them what they are playing at. I wouldnt be happy with that at all.
Title: Re: Bat refurb back from Gray Nicolls
Post by: seedy on March 08, 2011, 05:49:17 PM
That's bloody shocking get on to gn and give them grief, they have probs just machine sanded that for about 5 minutes.

It should be taken back to 'white' wood!


Liam
Title: Re: Bat refurb back from Gray Nicolls
Post by: SkipperJ on March 08, 2011, 06:10:54 PM
£43.99 - £31.99 for the refurb and stickering etc with £12 for DHL pickup and return delivery

Probs not worth spending so much on a refurb for a Grade 3/4 bat anyway. If I were you, I'd have tried my hand at refurbing it myself ...
Title: Re: Bat refurb back from Gray Nicolls
Post by: kibbs_11 on March 08, 2011, 06:18:29 PM
So it did get there in the end ha ha, ive seen this before and after and the pics dont do it justice they have done a very good job tbf
Title: Re: Bat refurb back from Gray Nicolls
Post by: Talisman on March 08, 2011, 06:40:34 PM
It is hard/impossible to remove stud marks from the bat when refurbishing, those that moan should have a go themselves.
Title: Re: Bat refurb back from Gray Nicolls
Post by: Ussie on March 08, 2011, 07:08:07 PM
It is hard/impossible to remove stud marks from the bat when refurbishing, those that moan should have a go themselves.

I think everyone understands that its hard but thats no excuse not to do it especially when charging that much for it. Have refurbed plenty of my own bats, some with stud marks, i dont think they are impossible to clean. I bet the guy who refurbed it would have made a better job if it was his own bat.
Title: Re: Bat refurb back from Gray Nicolls
Post by: Ayrtek Cricket on March 08, 2011, 07:09:27 PM
depends if ian asked for them to be taken out as it would mean shaving off wood from the bat and adjusting its weight and balance as a result of it.
Title: Re: Bat refurb back from Gray Nicolls
Post by: Talisman on March 08, 2011, 07:12:24 PM
How do you sand an indentation without removing willow?

I'd love to see it done.
Title: Re: Bat refurb back from Gray Nicolls
Post by: Ayrtek Cricket on March 08, 2011, 07:15:48 PM
Gonna end up with a wavex spine shape!
Title: Re: Bat refurb back from Gray Nicolls
Post by: procricket on March 08, 2011, 07:18:33 PM
only thing i would not be happy with is they have not sanded enough you can still see the marks from the bat sticker down the bottom.

Sorry agree about the studs but that is plain poor stuff and shoddy work..

http://img593.imageshack.us/i/img00092201103081313.jpg/

look at the bottom of the bat

I would not accept that
Title: Re: Bat refurb back from Gray Nicolls
Post by: iand123 on March 08, 2011, 07:44:01 PM
only thing i would not be happy with is they have not sanded enough you can still see the marks from the bat sticker down the bottom.

Sorry agree about the studs but that is plain poor stuff and shoddy work..

[url]http://img593.imageshack.us/i/img00092201103081313.jpg/[/url]

look at the bottom of the bat

I would not accept that


sorry mate i am not 100% sure what you mean. the stickers are brand new
Title: Re: Bat refurb back from Gray Nicolls
Post by: iand123 on March 08, 2011, 07:47:49 PM
Personally im pretty pleased with it. I see what people mean about the stud marks, but, as mike says youd have to go pretty deep down to get rid of them.

Maybe part of the confusion has come from the fact i didnt have the bat before hand. I got it picked up from kibbs_11 and it went straight down to GN. In hindsight i should have seen the bat first but seeing what it went from to this im pretty happy.

probably not worth it for the grade bat, lesson learnt there, but i am still pretty impressed by it
Title: Re: Bat refurb back from Gray Nicolls
Post by: procricket on March 08, 2011, 07:49:39 PM
sorry mate i am not 100% sure what you mean. the stickers are brand new

look at the picture look at the bottom of your refurbished bat do you see marks were the old stickers are were

they should have been sanded away at least a poor job

That to me says a poor refurbishment

For the price which is high in my opinion for the job they have done

Title: Re: Bat refurb back from Gray Nicolls
Post by: iand123 on March 08, 2011, 07:51:03 PM
look at the picture look at the bottom of your refurbished bat do you see marks were the old stickers are

That to me says a poor refurbishment

For the price which is high in my opinion for the job they have done



ah ok thanks for clearing that up. i see what you mean, handn't noticed that before
Title: Re: Bat refurb back from Gray Nicolls
Post by: iand123 on March 08, 2011, 07:55:44 PM
Have emailed GN asking about what procricket said. Will wait and see what they say
Title: Re: Bat refurb back from Gray Nicolls
Post by: Talisman on March 08, 2011, 09:13:36 PM
When stickers are on for a long time the UV rays can really burn an imprint round them, again the only way to get rid of them is to sand deeper, so how do you keep the bat the same weight?
Title: Re: Bat refurb back from Gray Nicolls
Post by: procricket on March 08, 2011, 09:18:00 PM
maybe my super light bats i use beeswax to get rid of them and so far it has

your right though i do not keep stickers on longer than a season and guess they might have been on for a long period

Only stickers i have had on for longer than that a light beexwax left for 5 minutes and then elbow greese off then a light sand has always got them off for me
Title: Re: Bat refurb back from Gray Nicolls
Post by: Talisman on March 08, 2011, 09:20:27 PM
Those were old stickers, maybe 4/5 years old.
Title: Re: Bat refurb back from Gray Nicolls
Post by: turnitayard on March 08, 2011, 09:22:17 PM
you should have sent it to solataire,half the price and he done my team mates bat a treat
Title: Re: Bat refurb back from Gray Nicolls
Post by: Ussie on March 08, 2011, 09:22:23 PM
How do you sand an indentation without removing willow?

I'd love to see it done.

Ill answer that with an other question how do you sand without removing willow? i'd love to see that done more.

To sand an indentation just use a normal sand paper, curl it into a shape that fits the indentation well and get inside that indentation by doing it the old fashioned way ...by using your hands! it wont take the indentation out but will give a nice even finish in terms of colour. It will certianly look better than the crap job they have done on this bat. It probably took them 30mins to 45 mins max to do this bat and charging 32 odd quid even if it includes stickers is silly.
Title: Re: Bat refurb back from Gray Nicolls
Post by: Talisman on March 08, 2011, 09:25:27 PM
Well I have a bat here with spike marks on it, pm me your address and I'll send it to you for a full sand a clean, spike marks and all. I don't have any stickers on it nor need any fitting so shall we say £10 for you if you get it fixed for me?
Title: Re: Bat refurb back from Gray Nicolls
Post by: Ussie on March 08, 2011, 09:38:36 PM
Well I have a bat here with spike marks on it, pm me your address and I'll send it to you for a full sand a clean, spike marks and all. I don't have any stickers on it nor need any fitting so shall we say £10 for you if you get it fixed for me?

Nice try mate but i dont do refurbs for a living and nor do i have time to refurb other peoples bats let alone my own. However, when i do refurb my own (see pictures in yourkit) i make sure i do a good job using only sand paper and a craft knife. It also seems you cant do your sums, £31-£12 = £19 only for the cleaning. Im not having a go at you but it annoys me when people bring the arguemnt down to an idiots level, expect me to follow and then beat me with experience.

Trying to compare me to professional batmaker with all of the tools at his disposal and years of experience wont get you anywhere. However, if i had the tools and the time the bat maker has i would take you up on your offer for £19 and do a far better job even with the lack of experience just so i could . Having said that, i'd probably refuse because you atitude seems to stink and the fact that if i fail to do the job well you make your point and "win" and if i do the job as i say you still "win" because GN obviously dont think £19 is enough to work that extra bit more.
Title: Re: Bat refurb back from Gray Nicolls
Post by: SillyShilly on March 08, 2011, 09:41:17 PM
Nice try mate but i dont do refurbs for a living and nor do i have time to refurb other peoples bats let alone my own. However, when i do refurb my own (see pictures in yourkit) i make sure i do a good job using only sand paper and a craft knife. It also seems you cant do your sums, £31-£12 = £19 only for the cleaning. Im not having a go at you but it annoys me when people bring the arguemnt down to an idiots level, expect me to follow and then beat me with experience.

Trying to compare me to professional batmaker with all of the tools at his disposal and years of experience wont get you anywhere. However, if i had the tools and the time the bat maker has i would take you up on your offer for £19 and do a far better job even with the lack of experience just so i could . Having said that, i'd probably refuse because you atitude seems to stink and the fact that if i fail to do the job well you make your point and "win" and if i do the job as i say you still "win" because GN obviously dont think £19 is enough to work that extra bit more.

Lots of lemon pancakes today?
Title: Re: Bat refurb back from Gray Nicolls
Post by: Buzz on March 08, 2011, 09:43:18 PM
not enough sugar for sure!
Title: Re: Bat refurb back from Gray Nicolls
Post by: Tumo on March 08, 2011, 09:44:09 PM
Nice try mate but i dont do refurbs for a living and nor do i have time to refurb other peoples bats let alone my own. However, when i do refurb my own (see pictures in yourkit) i make sure i do a good job using only sand paper and a craft knife. It also seems you cant do your sums, £31-£12 = £19 only for the cleaning. Im not having a go at you but it annoys me when people bring the arguemnt down to an idiots level, expect me to follow and then beat me with experience.

Trying to compare me to professional batmaker with all of the tools at his disposal and years of experience wont get you anywhere. However, if i had the tools and the time the bat maker has i would take you up on your offer for £19 and do a far better job even with the lack of experience just so i could . Having said that, i'd probably refuse because you atitude seems to stink and the fact that if i fail to do the job well you make your point and "win" and if i do the job as i say you still "win" because GN obviously dont think £19 is enough to work that extra bit more.
it was £31 and then £12 for delivery. so essentially £31 for the clean-up.
Title: Re: Bat refurb back from Gray Nicolls
Post by: Buzz on March 08, 2011, 09:45:08 PM
Less the price of the new stickers too
Title: Re: Bat refurb back from Gray Nicolls
Post by: Tumo on March 08, 2011, 09:47:25 PM
Less the price of the new stickers too
But if we're going by trade price, that's about 80p, surely?
Title: Re: Bat refurb back from Gray Nicolls
Post by: procricket on March 08, 2011, 09:49:45 PM
no mate stickers of that quality are not cheap evan at trade price

my main gripe is not the studs but the old sticker marks

But i guess if the guy is happy with it that is all that matters

To be honest i do look after my bats and keep them always clean so my refurbishments are continual through a season so what the hell do i know.
Title: Re: Bat refurb back from Gray Nicolls
Post by: Talisman on March 08, 2011, 09:51:42 PM
I take on board your points, but they don't stack up, you obviously have a bee in your bonnet about having a debate about a subject you profess to know inside out. If it is a crap job then how will you better it?

I would suggest having refurbished many many bats myself that the hardest job is the removal of the stickers, they are not designed to come off with ease, then the glue will clog up the sand paper if you are lucky enough to have a drum sander.

Then how much willow do you sand off in order for the bat to go back to the owner at the same weight and balance?

GN are not here to work for free or cost, they wish to make a profit, they have to pay their batmakers for the work they carry out, they have to cover their overheads, they have to pay for the consumables, they have to pay someone in the office to take the enquiry, order, assignment of work and packaging.

Your argument centres on being able to do a better job, yet then you claim not to be able to do it as you don't have the tools, however you have listed them as sand paper and a craft knife. I wonder if you have actually done this before in which case surely you have the tools and time to perform this task.

This is not a win win situation for me, I merely want to point out to you that the job done may not be to your liking but you cannot offer any alternative so why moan?
Title: Re: Bat refurb back from Gray Nicolls
Post by: procricket on March 08, 2011, 09:55:30 PM
erm is that aimed at me mate???
Title: Re: Bat refurb back from Gray Nicolls
Post by: turnitayard on March 08, 2011, 09:57:00 PM
to see the old sticker marks is poor to be honest,but that does depend on the age of the bat and how many times its been oiled
Title: Re: Bat refurb back from Gray Nicolls
Post by: Talisman on March 08, 2011, 09:57:49 PM
erm is that aimed at me mate???

No.
Title: Re: Bat refurb back from Gray Nicolls
Post by: Ussie on March 08, 2011, 10:10:24 PM
sanding the indentations is like sanding the rest of the bat. At no point did i say there should be no indentations and they should all be removed completely

I have seen enough refurbs to know what is good and what isnt. It isnt rocket science.

Also at no point did i say i couldnt do a better job, not having the tools which cost thousands of pounds simply means i take longer using a sandpaper and a craft knife! I didnt say i didnt have ANY tools i just dont have the tools that a batmaker would have in a fully kitted out workshop. As far as time is concerned yes, i do for my own bats in the sense i can take weeks on them as i work for 10 mins when i get the chance. I dont specifically make time to rufurb my bats and oil them and then admire them. I have a life as well as work!

...im not going to bother with this. You havent even read what i wrote properly and are puting words into my mouth. Read what i have written properly before you reply mate. If you want to bring into the mix the bussiness plan of a big company than its a much bigger issue which is not the customers problem. If the company cant provide a decent service with its current business plan then its not the consumers problem. The consumer has paid what he was asked for and expects quality in return. if they cant offer it then they should pack it up as the "profit" they are making is through poor quality work or raise the prices further. If they cant compete then employ better people who can improve the business plan.

And i am not moaning. I am pointing out the fact. GN have taken this guy out for a ride and charged him a stupid amount of money for the work they simply havent done. If it was me, i think i have made this fairly clear, i'd send the bat back. I have sent kookaburra a few bats for refurbs and they have always come back looking new regardless of indentations and are cheaper than GN beuase their quality adds up
Title: Re: Bat refurb back from Gray Nicolls
Post by: Talisman on March 08, 2011, 10:16:47 PM
I'll point out a fact, you are offering an opinion, you think GN have taken him for a ride, you need to address your rant correctly as it cannot be a fact unless you are GN and are admitting your own charge.

You are kicking up a fuss about the service, maybe you have a few issues you need to deal with but you are only offering an opinion at the end of the day, admittedly a loud angry one.
Title: Re: Bat refurb back from Gray Nicolls
Post by: Ussie on March 08, 2011, 10:24:28 PM
I'll point out a fact, you are offering an opinion, you think GN have taken him for a ride, you need to address your rant correctly as it cannot be a fact unless you are GN and are admitting your own charge.

You are kicking up a fuss about the service, maybe you have a few issues you need to deal with but you are only offering an opinion at the end of the day, admittedly a loud angry one.

No, im pretty sure i am pointing out a fact. I know i can do a better job than that on one of my own bats. and mate, if i "sound" loud and angry then that your opinion in your head.

If you think that every post that doesnt have smileys is full of anger and is loud thats your problem. I usually reserve capital letters and exclamation marks for that  ;) :) :D Hope you feel better!!!!!!!! ...see what i did there


Title: Re: Bat refurb back from Gray Nicolls
Post by: Talisman on March 08, 2011, 10:46:46 PM
You claim to be able to do it, I can walk on water, how about that!!!

I've also been able to deduce your style without the need for smileys, sorry. So basically we are left with a whole load of promises and claims from you that you have no intention of proving, welcome to the forum, another valued member of the community...
Title: Re: Bat refurb back from Gray Nicolls
Post by: Ussie on March 08, 2011, 10:53:24 PM
i dont claim, i pointed you towards the pictures of my bats that i have refurbished. if you could show me a movie of you walking on water im all eyes. like i said you werent reading all that i had written. only bit that you wanted to read :D (just to clear things up again i am not angry or shouting) if you read the last few comments on the best bat grain compition post you'll see why. Have a look at some of the bats whilst you are there as well
Title: Re: Bat refurb back from Gray Nicolls
Post by: procricket on March 08, 2011, 10:58:10 PM
i did and my bats beat all your bats because iam special

now now girls ussie your ruinig the forum only me and mike are allowed to argue it has been a long time though
Title: Re: Bat refurb back from Gray Nicolls
Post by: Kulli on March 08, 2011, 11:01:40 PM
You can stop now, national womans day is over (in Norway it is anyway, I guess you guys have another hour)
Title: Re: Bat refurb back from Gray Nicolls
Post by: Ussie on March 08, 2011, 11:15:45 PM
lol :D I wasnt arguing :D