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Equipment => Bats => Topic started by: morgzy10 on July 09, 2013, 10:52:02 AM

Title: Bat warranty
Post by: morgzy10 on July 09, 2013, 10:52:02 AM
Whilst clearing up my kit yesterday, i noticed a crack on my bat,  if you look on my twitter @sj_morgs10   youll be able to see the damage.   it is also running down the splice join too.

Because ive removed the bats stickers,  does this mean the warrenty is voided? or will it still be covered under the manufacturers warrenty
Title: Re: Bat warrenty
Post by: Ryan on July 09, 2013, 11:08:57 AM
replied via twitter, your warranty shouldn't be affected by removing the stickers. All kook bats have a stamp on the shoulder. Does it also have a kook toe guard?
Title: Re: Bat warrenty
Post by: morgzy10 on July 09, 2013, 11:09:56 AM
it did have a kook toe guard till it was ripped off via yorker and mistimed toed cut shot
Title: Re: Bat warrenty
Post by: Vitas Cricket on July 09, 2013, 11:55:30 AM
If you roll the grip down there will be some Kook stickers on the binding.

One will say 'UK Menace" and another one will say 'Menace 500' (or whatever model it is)
Title: Re: Bat warrenty
Post by: morgzy10 on July 09, 2013, 11:56:53 AM
It's got uk ricochet and ricochet 1000.

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Title: Re: Bat warrenty
Post by: Vitas Cricket on July 09, 2013, 12:30:43 PM
The stickers on the binding, combined with the shoulder stamps is how they identify a bat.
Title: Re: Bat warrenty
Post by: morgzy10 on July 09, 2013, 12:39:23 PM
Good stuff,   ive spoken to fordham sports and well fat lot of use that is.   ive got to pay the p+p to send it to kookaburra which wont be reimbursed.  and then they offered me half price knocking in as a sorry which i think is a bit of a kick in the teeth. 

Have spoken direct to chris at kooka and hes much more helpful     i even asked the cheeky question if i could change the ricochet 1000 for a recoil 900 and i said dont worry about the price difference as the recoil is cheaper
Title: Re: Bat warrenty
Post by: cricketbadger on July 09, 2013, 12:41:40 PM
So if the bat knackered? your not after a repair, just a replacement?
Title: Re: Bat warrenty
Post by: morgzy10 on July 09, 2013, 12:43:05 PM
according to fordham the bat is knackered.  as its not just a rehandle job,  they think the splice fit was too tight   but its being sent off to kookaburra at my own expense to be looked at
Title: Re: Bat warrenty
Post by: cricketbadger on July 09, 2013, 12:49:06 PM
hopefully they will replace it then, keep us updated, and pics of the new bat if you get one
Title: Re: Bat warrenty
Post by: morgzy10 on July 09, 2013, 12:50:11 PM
just a heads up,  steer clear of fordham sports,  good when trying to flog you stuff, crap when it comes to sorting out issues
Title: Re: Bat warrenty
Post by: cricketbadger on July 09, 2013, 12:56:53 PM
slightly off topic, but a teammate of mine, who works/owns a small local sports shop, so gets a few bats to use himself, he bought a GM Octane 909, used it for a few games and nets, it then broke down at the toe, he sent it back to GM and they 'fixed' it for him. It then broke in the same place again the next time he used it, so sent it back again. GM responded will a letter explaining that bats will break if you constantly hit the ball at the toe of the bat, and should use the middle instead. Has anyone else ever experienced something like this? They replaced the bat with a brand new one, I think he's got quite lucky to be honest. Despite the letter maybe being a bit of a kick in the teeth, they do have a point, its hardly their fault that the bat has broken if he continues to hit it with the toe. Which is something he doesn't quite understand, its not that the bat is faulty or breakage due to storm damage
Title: Re: Bat warrenty
Post by: ajmw89 on July 09, 2013, 02:19:06 PM
just a heads up,  steer clear of fordham sports,  good when trying to flog you stuff, crap when it comes to sorting out issues

True.  They are only round the corner from where I live, and I'd much rather go out of my way to Romida in Leatherhead if I can't get up to IJC.

Last bat I bought from fordham's they told me not to buy, even though it was out of the buget I set myself (They were trying to flog me a bat £100 more than my budget, I eventually went for one £20 more than budget)
Title: Re: Bat warrenty
Post by: jonnyg on July 09, 2013, 02:22:26 PM
In my experience Kookaburra are very good at replacing bats, we've sent a coulpe back without any expectation of getting a replacement and they have suprised us with FOC replacements. Provided the bat isn't too old i'd be suprised if they didn't replace it. I'm suprised fordhams didnt offer to send it back for you??
Title: Re: Bat warrenty
Post by: morgzy10 on July 09, 2013, 02:49:59 PM
fordham did offer to send it back but i would still have to pay p+p costs to them, wheras id father fast track the process and send it direct to kooka myself.  after the mayhem of delivery with bat first up, id rather do it personally
Title: Re: Bat warranty
Post by: jonnyg on July 09, 2013, 04:29:20 PM
I think thats rather poor. As you bought the bat from them i would have thought they'd offer to send it back and deal with the return themselves. Not sure how other retailers work but thats how we do it.
Title: Re: Bat warranty
Post by: morgzy10 on July 09, 2013, 04:39:48 PM
they did offer, but the bloke i was speaking to at fordham didnt exactly fill me with confidence, he just seemed to be a wet blanket.   i would rather oversee the process myself and be the first port of call instead of having relayed information.   the only part of this fordham are having in this is sending my proof of purchase to kookaburra
Title: Re: Bat warranty
Post by: jonnyg on July 09, 2013, 07:04:51 PM
Cool I hope you get it all sorted  :)
Title: Re: Bat warranty
Post by: morgzy10 on July 18, 2013, 10:06:10 AM
Kookaburra have been amazing and are replacing the bat!   They're sending me a recoil 2,9 and armourtec sheet in replacement     will be with me early next week.  I have requested a very grainy bat

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Title: Re: Bat warranty
Post by: Bruce on July 18, 2013, 04:27:32 PM
Fair play to them. Good to hear
Title: Re: Bat warranty
Post by: morgzy10 on July 18, 2013, 04:30:13 PM
When it arrives middle of next week ill upload some photos

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Title: Re: Bat warranty
Post by: WalkingWicket37 on July 18, 2013, 04:48:49 PM
I have requested a very grainy bat

You'll get one with 10 grains instead if the one with 6 they planned to send you originally haha
Title: Re: Bat warranty
Post by: morgzy10 on July 18, 2013, 04:55:18 PM
Sounds good to me ;)

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Title: Re: Bat warranty
Post by: morgzy10 on July 22, 2013, 01:04:24 PM
Here is the new bad boy from kooka.  Recoil 900 weighing in at 2,7 before the scuff sheet. Which is odd seeing as they're usually 2,9 minimum (http://img.tapatalk.com/d/13/07/22/tymupyte.jpg)(http://img.tapatalk.com/d/13/07/22/y6adasyv.jpg)(http://img.tapatalk.com/d/13/07/22/ra8ejuby.jpg)(http://img.tapatalk.com/d/13/07/22/quvevude.jpg)

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Title: Re: Bat warranty
Post by: cricketbadger on July 22, 2013, 01:10:50 PM
Looks a decent stick, worked out well for you
Title: Re: Bat warranty
Post by: WalkingWicket37 on July 22, 2013, 01:19:21 PM
You got one in my ideal weight you lucky git! Haha
Title: Re: Bat warranty
Post by: morgzy10 on July 22, 2013, 01:22:51 PM
From ball tap up. Middle seems decent!  Still to knock it in.   Was surprised when I picked up up as I thought they came in minimum 2,9. At 2,7.5. I'm not complaining as 2.7/2.8 is my ideal weight!

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Title: Re: Bat warranty
Post by: Vitas Cricket on July 22, 2013, 01:28:00 PM
We have got 2 recoil 900's that weigh 2'8.

Looks a nice stick, ours look very similar.
Title: Re: Bat warranty
Post by: morgzy10 on July 22, 2013, 01:38:57 PM

Not the biggest spine. But lovely banace and pick up.   Skinny toe though

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Title: Re: Bat warranty
Post by: kalph on July 22, 2013, 01:47:03 PM
Gloucester trousers ay?
Title: Re: Bat warranty
Post by: morgzy10 on July 22, 2013, 01:48:57 PM
Oh yes.  My home town team

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Title: Re: Bat warranty
Post by: morgzy10 on July 22, 2013, 06:22:41 PM
One question vitas.  The bat is lacking shoulder stamps.  What could this mean?  Still has the "recoil 900" sticker on binding

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