Custom Bats Cricket Forum
Equipment => Bats => Bat Care => Topic started by: TopShot on September 05, 2013, 12:58:23 AM
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Hello bat lovers! I am new to this forum and in urgent need of advice. i got a new Mongoose ToRQ super premium for this season. I got the bat in June and I've used it in 4 games and a few nets this year but nothing too heavy. My question is..is it normal for the higher willow grades to crack easier than the lower grades? The face of my bat looks very bad to me and I am worried that it's only going to get worse. I have three 3 to 4 inch cracks running down the face of the bat and two half inch cracks running horizontally. The cracks seem to be just on the face and haven't penetrated too deep into the wood.
The ping on the bat is just fair at the moment which I would expect since the bat it still fairly new. The bat was knocked in properly by the seller so that shouldn't be an issue. I would post pics but it doesn't seem to be working for me right now. Here is a link to my flickr account so you all can see the damage. http://www.flickr.com/photos/101286198@N05 (http://www.flickr.com/photos/101286198@N05) What do you all think... is my bat dying or this is normal?
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This doesn't look good for a relatively new bat. I saw the pics on my mobile and the pics were not too clear, are there cracks on the bat or is it delaminated? You should get in touch with seller and see if anything can be done by them (repair/replacement)
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Look likes it hasn't been knocked in before use
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Look likes it hasn't been knocked in before use
Exactly the same reaction as I had... I wouldn't expect anyone to accept a return on that as it doesn't appear to have been knocked in!
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you say knocked in by the seller? Any idea what process they used? I'd never trust that it has been 100% done
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Seam marks all down the face and impact cracks like that prove the bat hasn't been knocked in fully (if at all). You need to contact the seller immediately. If this was a retail purchase and you have proof they were supposed to provide the service you may be able to force a return/replace. If this is not the case I'm afraid you may be stuck.
I always check bats myself, even if they were 'knocked in' and won't take one out until I personally feel it is right to try a hard ball on. One person's idea of knocking may be different to another's and I think its a very individual thing. good luck
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Thanks for the replies everyone. The seller is suggesting that the cracks are not a big deal and that some more knocking will flatten them out. I am gutted by the look of the bat but I do not think it is broken. The face is just dented and cracked. My concern right now is whether the condition of this bat can be improved or if it's ruined.
Is there any way back for my bat at this point or do I need a new one?
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The seller hasn't knocked that in and you need to get it seen by an expert to repair it. I'm sure the bat can be returned to a decent condition. The cracks will always be there but with some tlc they can be sanded down/glued/sealed up and comestically will look much better. Then get it knocked in. I'm assuming this is some guy on ebay? I was sold a "brand new" bat which had dents in the side, turned out he thought knocking in the edges meant hitting it on the edge! He knew next to nothing about bat care. I got a partial refund and by the time I relisted it in an accurate condition I had a list of 4 or 5 faults, ranging from dents to minor cracks to worn grip to pitted toe to seam marks etc. Also had to be explicit in the description that the bat required knocking in!
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Thanks for the reply uknsaunders. The seller is actually one of the manufacturers/brands posted on this forum. I won't comment on them any further as I do trust their work which is why I am so shocked and gutted that this has occurred. I have learnt an important lesson here I think. From now on I will always take the time to knock a bat in myself. The easy way out of these knocking in services are not to be trusted.
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Thanks for the replies everyone. The seller is suggesting that the cracks are not a big deal and that some more knocking will flatten them out. I am gutted by the look of the bat but I do not think it is broken. The face is just dented and cracked. My concern right now is whether the condition of this bat can be improved or if it's ruined.
Is there any way back for my bat at this point or do I need a new one?
Worst case if you can't get a replacement you might as well keep using it, while that looks pretty bad if it's performing well I can't see if falling to bits anytime soon.
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To me it looks like it hasnt been pressed!
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Have you been using decent quality cricket balls?
Certainly doesn't look good, I never take shop knocked in as knocked in.
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This looks pretty bad for a relatively new bat. An anti-scuff sheet would have helped, and I doubt it would've looked as bad had you put one on. I still don't think it was properly knocked in though...
As the cracks are mainly vertical and running down the grain, it probably has a decent amount of life left in it though. Definitely put a scuff sheet on though (at the very least). Maybe try and sand it first...
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Hi 400n.o Our team has been using all decent quality kookaburra balls (kookaburra club i think is the specific one)
Hi ItsJustCricket
It's probably hard to see in the pics but the bat came with a scuff sheet from the manufacturer. The scuff sheet has mongoose printed all across it which is why it looks so spotted. Do you think this bat needs to be repaired?
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Hi 400n.o Our team has been using all decent quality kookaburra balls (kookaburra club i think is the specific one)
Hi ItsJustCricket
It's probably hard to see in the pics but the bat came with a scuff sheet from the manufacturer. The scuff sheet has mongoose printed all across it which is why it looks so spotted. Do you think this bat needs to be repaired?
Really? That surprises me and suggests there is definitely something wrong with the bat. Yes, it's worth trying to get a repair. I guess "refurb" is the more correct word.
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So I just got word from the seller again. He assures that he knocked the bat in himself and based on his track record with me I believe him. Not sure what to do now. I have another bat (GM hero 909) that I have been using and I haven't had any problems with cracks due to the balls my club uses.
I beginning to think this is a problem with the bat itself.
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Time to use the warranty I think, if there's a chance you should send the bat back. It would be best if the seller and the bat company assess the issue and get you a replacement if needed. What if you try to repair/refurbish it and it gets worse from here, not worth for a bat which has been with you for less than 6 months.
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Is the seller from here in retail? If so send it back to him.
If the seller is a brand sponsor then sounds like you will have to send it back to mongoose yourself. the seller should have the receipt.
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I'm surprised the "sponsor" isn't being more helpful. The sponsors I have spoken to and used on here have excellent customer service!
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I recommended a refurb because the replacement option will take a lot of time and effort, and is by no means guaranteed despite the bat being less than a year old. The retailer will first need to inspect, then send back to Mongoose and they both need to agree that it's a manufacturing fault/storm damage that is responsible for the damage. The customer will have to pay for postage to the retailer/manufacturer, which more than likely won't be refunded as well. There's just a lot of hassle involved, to be honest!
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I am sending the bat back to the seller for inspection and repair/replacement if necessary. I'm really hoping the damage is merely cosmetic and not fatal. We shall see.
I will update on my progress.
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Well I think I solved the mystery. A couple guys at my club played with our training balls (kookaburra county match) last Monday night in the rain. The balls have become heavy and hard like concrete. I had no idea of this when i went to have a net on Wednesday night with my Mongoose. I only realized tonight when during a net with the same balls my other bat (GM hero 909) also started to crack and had no ping at all. I am so pissed >:( I should have known something was up with the balls on Wednesday but I stubbornly carried on batting and now my new bat has paid the price.
It's gone for repair now and i can only hope that the cracks are more cosmetic than anything else. Thanks for all the advice from everyone about this problem, It was really appreciated. Now I'll ask you all to pray for the guys who wrecked our training balls and now my bat. They know not what they have done...
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Well I think I solved the mystery. A couple guys at my club played with our training balls (kookaburra county match) last Monday night in the rain. The balls have become heavy and hard like concrete. I had no idea of this when i went to have a net on Wednesday night with my Mongoose. I only realized tonight when during a net with the same balls my other bat (GM hero 909) also started to crack and had no ping at all. I am so pissed >:( I should have known something was up with the balls on Wednesday but I stubbornly carried on batting and now my new bat has paid the price.
It's gone for repair now and i can only hope that the cracks are more cosmetic than anything else. Thanks for all the advice from everyone about this problem, It was really appreciated. Now I'll ask you all to pray for the guys who wrecked our training balls and now my bat. They know not what they have done...
I'm surprised you carried on using the bat despite the fact the balls were causing the damage. I too would be extremely peeved that this has occurred, but I would've stopped batting had I noticed it. The damage superficially looks very bad, but a refurb should get it back in solid working order. Most cracking generally doesn't affect performance, so long as they are just surface cracks it should be OK. I hope for your sake it is...
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Yeah I should have stopped using the bat much earlier. I had been using the bat so sparingly before that I barely knew what it was capable of. So that session I was determined to stick with it...which in hindsight was a stupid decision. The damage wasn't really noticeable until near the end when I tried to whack a couple of medium pace full tosses for 6. That's when I noticed the middle of my bat had sustained some serious abuse.
Anyway I'm hoping for good news from the seller.
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To be completely honest, mate, if you've identified the problem (the hard balls), this doesn't appear to be a manufacturing fault. I would be surprised therefore if the seller offers a free replacement.
I hope for your sake that you do get this replacement, but just wanted to be realistic...
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To be completely honest, mate, if you've identified the problem (the hard balls), this doesn't appear to be a manufacturing fault. I would be surprised therefore if the seller offers a free replacement.
I hope for your sake that you do get this replacement, but just wanted to be realistic...
Hi Paul,
Yeah I no longer feel the bat is defective or wasn't knocked in properly so I'm not looking for a replacement. I already had a chat with the seller about the hard balls and he is confident he can repair it based on the pictures. Hopefully the damage is more cosmetic than anything else.
I have a question though what do you guys do about cricket balls that get soaking wet? Do they all turn into concrete? Is there any way to dry them out so they don't become bat breakers?
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Hi Paul,
Yeah I no longer feel the bat is defective or wasn't knocked in properly so I'm not looking for a replacement. I already had a chat with the seller about the hard balls and he is confident he can repair it based on the pictures. Hopefully the damage is more cosmetic than anything else.
I have a question though what do you guys do about cricket balls that get soaking wet? Do they all turn into concrete? Is there any way to dry them out so they don't become bat breakers?
Good news about the repair!
Never been asked that before! I wouldn't use them for a week or two - give them a decent amount of time to properly dry out and then have a tester in the nets just to check. Not sure if there is a specific method to dry them out quicker - anyone else know of anything?