Custom Bats Cricket Forum
Companies => Off-the-shelf companies => Gunn & Moore => Topic started by: wiki on May 04, 2015, 10:50:08 AM
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Purchased it couple of weeks ago and this is what happened after middling a delivery this Sunday.
The retailer knocked it in for me and I also tapped a ball on it before using it in the game. Do you think I should call up GM for warranty?
(http://i1072.photobucket.com/albums/w365/wiki007/img1_zpsxrylkwb5.jpg) (http://s1072.photobucket.com/user/wiki007/media/img1_zpsxrylkwb5.jpg.html)
(http://i1072.photobucket.com/albums/w365/wiki007/img2_zpskpdckq7j.jpg) (http://s1072.photobucket.com/user/wiki007/media/img2_zpskpdckq7j.jpg.html)
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As gm claim there ready to play plus further knocking. And it's bang in the middle of the face.
Yes send it back. Get a new one.
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This is exactly what I was thinking. I contacted the retailer as the first step. Hope he gets back to me with the options I have. Otherwise, I am going to contact GM directly. Hope they reply.
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It's a shame that's happened so soon after purchase particularly as everything as been done correctly prior to using it.As its under warranty it's worth trying to get a replacement but more likely a repair as they may say all bats should crack as it shows they are not over pressed.
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Your options are - leave it, take it back to retailer so he can take sleeve off and sand it out, sand it out yourself. It's quite minor.
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Whatever you do please do not take off the sheet yourself and try and sand it.
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It always baffles me that people want to go the the manufacturer direct.
I you've contacted the retailer wait for a response, don't go fancying about going to GM direct before they offer a solution!
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Whatever you do please do not take off the sheet yourself and try and sand it.
I think what the concern is that you may be left with an uneven face.
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I think what the concern is that you may be left with an uneven face.
You need to know how to do it as well I guess, probably not worth risking if not confident. GM also have an annoying habit of stickering over the sleeves which makes things tougher.
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I think what the concern is that you may be left with an uneven face.
Could be that it voids the warranty, I've known that to happen to someone's Newbery when he took the scuff sheet off to check out some delamination which occurred during knocking...
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I can't believe how many damaged bats are posted on here!
I would be furious if a bat of mine had done that
Are there more and more dodgy, cheap balls out there?
And as a side note, I wouldn't be happy with someone sanding that out!
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When removing the sheet, it's best left to the experts.
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I can't believe how many damaged bats are posted on here!
I would be furious if a bat of mine had done that
Are there more and more dodgy, cheap balls out there?
And as a side note, I wouldn't be happy with someone sanding that out!
Why? how would affect performance in your mind?
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Taking two or three mm off the hitting surface?
Why would I be happy about that?
If it wasn't a dodgy ball, then take it back
You've bought the bat, the weight,pick up, look ,balance and feel we're all perfect
Then why would you want someone taking a sander to the face of your perfect bat?
The depth of that is gonna take at least 3mm off it, that's 3mm across the whole playing surface
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I disagree and so would any manufacturer. It does look like it hit something rock hard though.
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Have you ever damaged a bat that way?
My old laver suffered to a cheap ball, that did similar damage, heartbroken was not the word
The bat was never the same,(even after the surface damage being sanded out), and the bat now has delaminated almost in a circle where the ball struck it. The bat was still used for a couple of seasons after the initial ball impact,(the bat was so good)
But, my point is, even after the sanding out of the visible damage, the fibres underneath must have been compressed to the detriment of the bats performance
I also had a lovely GN that suffered a lot worse damage
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Are there more and more dodgy, cheap balls out there?
Thats about the top and tail of it.
I must stress I am basing this on the photos alone, but it is very unlikely that this cosmetic damage warrants a replacement. I suspect the bat has faced a very hard ball but obviously this can never be proven either way.
A bat is designed to be used, and when used, minor damage will occur in the playing area. A very good cricket bat should end up looking something like this
(http://img.auctiva.com/imgdata/2/4/6/3/9/9/webimg/706671578_o.jpg)
If i was the retailer in this situation i would of course consult with the manufacturer, but based on my experience this is unlikely to be a replacement as i suggested before. There are then two options, GM will repair it by packing the crack with glue, allowing it to set and then sanding it smooth (as opposed to removing an amount of wood from the surface) free of charge, and it will come back looking pretty much brand new. The disadvantage is that at this time of year it will probably take a fair while to come back to the customer. The other option is for me to do the repair free of charge (i remove the scuff sheet by trimming around the stickers with a Stanley knife) which obviously means the bat does not quite look brand new but in my opinion the repair is as good. The advantage is i can turn it around in a couple of days.
I can't speak for other retailers but this would be my approach.
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If it was a dodgy ball then you shouldn't really expect replacements
People selling these balls want shooting
I have one from a friendly two weeks ago, that swung sideways etc, is 50 overs old and still has its weird crap lacquer on it?
I'm gonna cut it in half and have a look, we borrowed the ball from the oppo, and hopefully I don't see one again
Gotta say, that's top service from the vitas boys to offer that service
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If it was a dodgy ball then you shouldn't really expect replacements
People selling these balls want shooting
I have one from a friendly two weeks ago, that swung sideways etc, is 50 overs old and still has its weird crap lacquer on it?
I'm gonna cut it in half and have a look, we borrowed the ball from the oppo, and hopefully I don't see one again
Gotta say, that's top service from the vitas boys to offer that service
Seems like a cheap ball the clue is that the ball could be coated with lacquer this is done to make the ball last it will also have a duller finish when new compared to quality balls Which are coated with thin layers of polish this gives the ball it's shine. When you do cut the ball open it should consist of 3 to 5 layers of cork strips wrap in string for consistent bounce.
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Unfortunately I have no idea if I can only blame the ball for the damage, but I know that it did not happened with any other bats used in the same innings.
I will really have to consider the option of sending it to the manufacturer because I am not based in the UK and it will cost me quite an amount in terms of shipping.
Good to know that the damage looks cosmetic only. But can I keep on using it as it is or it requires a repair or sanding off?
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Unfortunately I have no idea if I can only blame the ball for the damage, but I know that it did not happened with any other bats used in the same innings.
I will really have to consider the option of sending it to the manufacturer because I am not based in the UK and it will cost me quite an amount in terms of shipping.
Good to know that the damage looks cosmetic only. But can I keep on using it as it is or it requires a repair or sanding off?
Let me try and clarify for you obviously do not use it if you are going to send it back to the manufacturer who will probably as already stated glue the damage and resand the face. But personally and not because of the cost of shipping I would continue to use the bat as it is why because all bats should crack like that to me it shows that the bat has been correctly pressed for optimum performance. Yes bats can be harder pressed to last longer without cracking as this helps maintain manufactures warranty's.