Custom Bats Cricket Forum

Equipment => Your Kit => Topic started by: 50shades on September 10, 2015, 05:52:58 AM

Title: Online stockist order taking ages...
Post by: 50shades on September 10, 2015, 05:52:58 AM
Hi everyone, this is my first post on this forum, and I'm also typing it on my phone so apologies for any errors/if this thread is in the wrong place.

A few months ago all of my kit was stolen out of my car (including my 10 year old kookaburra beast graphite backed bat :'( ), no insurance etc etc, I've finally come to accept I won't be getting it back so I ordered a bundle kit from online stockists a few weeks ago (this was before I knew about this forum).

All the service has been great up until now, but after about a week of not being shipped I emailed to find out what was going on, and was told they were waiting on the manufacturer and the items would now be shipped tomorrow and all was okay. That was 3 days ago now. It still hasn't been shipped and the last 3 emails I've sent have yet to be replied too over the course of a few days.

Basically what I'm asking is, is this fairly standard procedure, or am I just unlucky? I realise I probably should have asked if they had everything in stock before ordering, but I suppose I just assumed they would if it was advertised on the site.

Im not even super worried about it taking longer than expected, but it'd be nice to be updated if things haven't gone to schedule, aka don't tell me it's fine and will be shipped tomorrow when it won't.

Am I being too impatient? Has this happened to anyone else? I've mostly seen pretty good reviews regarding them and have no complaints so far except for this issue. Obviously spending $1000nzd on new equipment, you want to know when it's going to arrive haha.

Anyways, cheers and hopefully will see more of me around the forum in future.
Title: Re: Online stockist order taking ages...
Post by: sgcricket on September 10, 2015, 06:12:44 AM
1000 NZD with OLS seems like a big order. Have come very close to ordering a couple of times but stories like these have put me off. I am sure they will come through in the end. But I think it's a 1 man show and the standard procedure when things are not ready is to not reply.
Title: Re: Online stockist order taking ages...
Post by: Centurion on September 10, 2015, 06:13:46 AM
Hi mate, welcome to the forum. Hopefully the first of many bats :)
Regarding your question, this seems to be quite a recent reoccurring problem for Online stockist. However I ordered 2 bats from there and they got shipped quicker than most Uk retailers. I would say just a wait a few days for your kit and if they don't come in a few days it may be worth to email them again or ask for a refund. They'll probably respond then... 


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Title: Re: Online stockist order taking ages...
Post by: 50shades on September 10, 2015, 06:18:36 AM
Update:

I just got an email saying that everything is now in stock and being delivered today which is good news I guess assuming it's the truth haha.

Funny that happened so soon after me posting.

And yes, it's a big order, bat, pads, gloves, helmet, bag, accessories.

Went for the SS gladiator, I've seen a few people on here have bought one from ols, they look really good.
Title: Re: Online stockist order taking ages...
Post by: Centurion on September 10, 2015, 06:24:59 AM
All good in the end then mate (hopefully). You won't be disappointed with the ss gladiator. I had two of them, absolute weapons. Just make sure to oil them well, they come up a little dry.


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Title: Re: Online stockist order taking ages...
Post by: 50shades on September 10, 2015, 06:28:59 AM
I got myself some Salix bat wax, have never used bat wax before though, is that sufficient to fully oil a bat with, or is it more for the odd light oil now and then type deal?
Title: Re: Online stockist order taking ages...
Post by: smokem on September 10, 2015, 06:30:23 AM
I don't think he carries a lot of stock in general. He will have inventory of various bats at various times. If you order softs, I think he has to then order in. So I only order bats from him and I'll ask for a specific spec and make sure I see photos of the actual bat. I did this last week and received my bat a couple of days ago, knocked in and oiled.
Title: Re: Online stockist order taking ages...
Post by: 50shades on September 10, 2015, 06:34:58 AM
Makes sense, I don't mind that it's been two weeks, it's aa decent amount of gear, I was just frustrated at the lack of communication/false promises.
Title: Re: Online stockist order taking ages...
Post by: ridhuan on September 10, 2015, 06:39:24 AM
which one is better, wax or old fashion oil?where can i get wax?
Title: Re: Online stockist order taking ages...
Post by: suraj1108 on September 10, 2015, 07:02:22 AM
curious to know which helmet did you get off OLS?

Title: Re: Online stockist order taking ages...
Post by: Centurion on September 10, 2015, 07:12:11 AM

I got myself some Salix bat wax, have never used bat wax before though, is that sufficient to fully oil a bat with, or is it more for the odd light oil now and then type deal?

Salix bat wax will be fine just follow the instructions. Its better than standard oil imo because it leaves a really nice shine on the bat rather than going dark brown.


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Title: Re: Online stockist order taking ages...
Post by: 50shades on September 10, 2015, 07:27:18 AM
curious to know which helmet did you get off OLS?



The forma helmet, with titanium grill. It was part of the 'bundle'  not sure on how good they are but I guess I will see once I get it.
Title: Re: Online stockist order taking ages...
Post by: suraj1108 on September 10, 2015, 08:12:51 AM
well i've read forma has been used by sachin in the past & currenly being worn by few in the indian team camp....so yea. :)
Title: Re: Online stockist order taking ages...
Post by: 50shades on September 10, 2015, 08:26:47 AM
Have seen/heard that. Can't imagine it'd be a bad helmet, I'm sure it's just personal preference. Otherwise I'd probably get a masuri/Shrey. Also got the SS gladiator pads and ss limited edition gloves.
Title: Re: Online stockist order taking ages...
Post by: thedon on September 10, 2015, 02:09:15 PM
Ols doesn't have a shop. He doesn't hold stock, so sometimes will take him time to source the product.
Title: Re: Online stockist order taking ages...
Post by: 50shades on September 10, 2015, 07:57:47 PM
My order has finally been shipped  :)

I realise he probably doesn't hold stock but when you are told on the site that it will take approx 5-6 days and it ends up taking 2 and a half weeks it's a bit frustrating.

If I order from there again I'll just make sure to enquire about availability.
Title: Re: Online stockist order taking ages...
Post by: Centurion on September 11, 2015, 06:04:08 AM
Hows the bat?


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Title: Re: Online stockist order taking ages...
Post by: 50shades on September 11, 2015, 07:06:12 AM
Haven't actually got it yet..  It's only been shipped now, expecting everything mid next week
Title: Re: Online stockist order taking ages...
Post by: SteffanLangholz on September 20, 2015, 06:07:14 PM
Worst experience with OLS was 4 months - his excuse was moving his shop/factory. In the end I recieved my SG, he picks good willow though.
I went on and tried again with a max grainer - took 8 days to Denmark. So it does vary - alot!