Custom Bats Cricket Forum
Companies => Off-the-shelf companies => Topic started by: sanredrose on February 10, 2016, 02:20:27 AM
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I wanted to discuss an issue i am facing with OLS. I ordered a bat and a SS elite bundle for a friend. Total cost is 500 USD. This package was shipped through DEUS Express. They usually use some sort of courier to receive all the packages from India and then ship it within USA through FedEx. I got a FedEx tracking from OLS and i kept track of it. Now comes the chronology of events ...
* On Dec 1st 2015, i got an update saying the package was delivered, however i was at home and nothing arrived. I reached out to OLS and then raised a FedEx missing package investigation. FedEx employees turned up at my house, asked a few questions and checked the perimeter of the house. They closed the investigation saying that the package was lost as a result of FedEx fault and sent me an email stating that the seller should file for reimbursement with the necessary documents for this procedure.
* On Dec 15th 2015, I contacted OLS at this point and provided all the documents to him. He claimed DEUS Express wanted to open a separate investigation and the one i raised wasn't valid. This happened on Dec 15th. I let them continue and they came back saying the same thing as FedEx told me earlier. Now OLS is trying to get DEUS express to reimburse but he isn't getting any response from him (i find this hard to believe, since he will be using DEUS express to send shipments to other folks in USA).
* On Jan 2nd 2016, OLS emailed about his situation and asked me to wait for 2 weeks.
* On Jan 14th 2016, he came back and told me the package is lost and DEUS is not refunding anything. I emailed him the same day asking for a full refund or give us an alternate option. I have repeatedly emailed him with a spacing of 2 days and he is conveniently ignoring my emails.
What are my options here ? My payment was through paypal, so i am thinking of opening an investigation right away.
Any suggestions, thoughts or past experiences is greatly appreciated.
Moral of the story (atleast for me): DON'T BUY FROM ONLINESTOCKIST.
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Should have reported to PayPal long back mate.
You have our trustworthy sponsors on here so avoid the dodgy retailers.
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Never used online stockist.
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Paypal is your only option.
I had a small incident where i shipped something to a friend via fedex within USA . The packaged said delivered but my friend didn't receive anything. I filed a fedex claim and got the claim money in 2 weeks.
In your case we don't know how's good is this DEUS carrier.
Keep your email conversations that you had with OLS and file a claim with paypal. Hope you get your refund.
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Should have reported to PayPal long back mate.
You have our trustworthy sponsors on here so avoid the dodgy retailers.
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This was the first attempt to order from OLS and i have learnt the risk involved. I suggested using forum retailers but the SS Elite bundle (gladiator bat, matrix pads, gloves, arm guard, thigh guard, box and wheelie bag) would have costed atleast 400 GBP (assuming we buy a whole set in TON bundle) with or without shipping. OLS cost was USD 420. I wanted to try one of his custom made bats(grade 3) which was USD 80. So the overall pricing cost drove us to this decision.
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Paypal is your only option.
I had a small incident where i shipped something to a friend via fedex within USA . The packaged said delivered but my friend didn't receive anything. I filed a fedex claim and got the claim money in 2 weeks.
In your case we don't know how's good is this DEUS carrier.
Keep your email conversations that you had with OLS and file a claim with paypal. Hope you get your refund.
Thanks. Will file a claim and hope to get a refund ...
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I was about to buy stuff from OLS.. will stay away..
Sorry to hear about ur lost package.Hopefully Paypal will refund the money.
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Sounds like he's trying to do the old stallaroo on you.
That's when you makes excuses and request the customer wait until the paypal despute deadline ha passed and you then can't do anything about it.
Seen loads of people use ols without issue, but for every 15 without issue there is always one were it goes wrong, and when it does go wrong, it's a 100% perfect shout that ols will do absolutely nothing to help that buyer.
420 usd may be better than £500, but is having to buy the kit twice cheaper?? It certainly hasn't been less hassle.
Don't take the risk with a company that has a huge history of poor customer service.
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Sounds like he's trying to do the old stallaroo on you.
That's when you makes excuses and request the customer wait until the paypal despute deadline ha passed and you then can't do anything about it.
Seen loads of people use ols without issue, but for every 15 without issue there is always one were it goes wrong, and when it does go wrong, it's a 100% perfect shout that ols will do absolutely nothing to help that buyer.
420 usd may be better than £500, but is having to buy the kit twice cheaper?? It certainly hasn't been less hassle.
Don't take the risk with a company that has a huge history of poor customer service.
Just waiting for Vic to call you racist.
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I've used them twice for big orders without issue. Sounds like it's delivery companies but as said dispute through PayPal as they don't muck about
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Just waiting for Vic to call you racist.
Nice one ... :)
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420 usd may be better than £500, but is having to buy the kit twice cheaper?? It certainly hasn't been less hassle.
Don't take the risk with a company that has a huge history of poor customer service.
I am hoping it will not come to the point of buying the same kit again. Hoping to get some relief from PayPal dispute. Let's see ...
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Sorry to hear that, open paypal dispute and then discuss further with all stuff.
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First thing I would do is go to their Facebook page (https://www.facebook.com/Online-Stockist-Cricket-121460267865184/ (https://www.facebook.com/Online-Stockist-Cricket-121460267865184/)) and
post what you said here and keep posting updates. Nobody likes bad feedback except maybe their future customers.
Hope all works out for the best mate.
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No greater effect on a companies reputation than social media... Just keep hammering their Twitter/Facebook pages.
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Is there not a time limit on raising a PayPal claim? If you are going to do it i would do it asap
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Is there not a time limit on raising a PayPal claim? If you are going to do it i would do it asap
Isn't it something like 60 days?
Or did I make that up... :-[
Edit - I've looked on t'internet and it says there is a 180 day limit to open a case
https://www.paypal.com/uk/webapps/mpp/paypal-safety-and-security (https://www.paypal.com/uk/webapps/mpp/paypal-safety-and-security)
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Paypal paypal paypal (claim thingy)! Do it NOW! Christ I'd do it at the first sniff of a failed delivery!
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Not worth the hassle to save a few dollars or pounds. Go local or buy online from the country you are based in. I would speak to someone at paypal. Good luck
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Open a paypal dispute. Guarantee that he will be touch very sharpish to solve it. Rather than waiting the weeks OLS have done already.
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Definitely open a PayPal dispute, it immediately freezes the value in the sellers account so that they can't access that amount until the dispute is resolved, it will definitely get things moving quickly.
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Not worth the hassle to save a few dollars or pounds. Go local or buy online from the country you are based in. I would speak to someone at paypal. Good luck
A good mate of mine has bought off them a few times without any issue of delivery to Australia.
Your issue here is the very poor customer service. Regardless of which of the delivery/shipping companies made the stuff up, that isn't your fault as the customer.
The onus is on the the business to fill your order and 6 weeks later without any action from them is just bull$hit!
Go the paypal dispute rate just to get your dollars back.
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I've had good and bad dealings with OLS. When it goes as planned, no worries, but at the slightest glitch, PayPal dispute is the only way to go.
Excuses I've gotten:
Factory burned down, relocation, factory flooded, unable to retrieve the customs I needed, already sent (no tracking - so BS) All of this with one order of 150 pounds.
Then I ordered club kit and player kit at around 1.000 pounds, and it took 7 days from order to delivery. Funny company that..
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Go on Facebook and start asking questions he soon contact you I had dealings with him and I did this and opened a pay pal claim he got very angry about me doing this to him but it worked
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I've had good and bad dealings with OLS. When it goes as planned, no worries, but at the slightest glitch, PayPal dispute is the only way to go.
Excuses I've gotten:
Factory burned down, relocation, factory flooded, unable to retrieve the customs I needed, already sent (no tracking - so BS) All of this with one order of 150 pounds.
Then I ordered club kit and player kit at around 1.000 pounds, and it took 7 days from order to delivery. Funny company that..
At least there were no fundamental flaws in his excuses...
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At least there were no fundamental flaws in his excuses...
Either that, or the bloke is extremely unlucky with a burned down factory rebuild and then flooded.
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At least there were no fundamental flaws in his excuses...
Maybe it flooded putting the fire out, or the drying process caused it to catch fire! ;)
Or he was just really unlucky, and relocated due to a fire then the new factory flooded...
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Or it flooded with petrol........
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No real surprise given the track record of this company.
Don't forget, that much like with Cricmart, should you actually receive your goods, you'll be left hanging if/when they break.
The below is taken from their returns policy. 2 month warranty? Yes please!
''Note About Damaged Bats :
A very small percentage of bats sold are liable to crack under the massive stresses which take place when the ball hits the willow. This is why it is very important that your should take care when playing with your bat for the first time, you MUST ensure you have knocked in your bat, especially on the sides and on the bottom. Even if a bat is described as ready-to-play you should take care when using it in its infancy.... (It is usual for a cricket bat to have many minor cracks in the face.) Unfortunately we do receive bats back from customers who have mis-treated their bat, and if the manufacturer recognizes this, they will return the bat to the customer untouched. If a bat is returned to us and the manufacturer agrees there is a fault with the bat, they will then either fix or replace the damaged bat. Returns can take up to 4 weeks to repair or replace. If you do feel your bat has cracked or split and that there is a flaw with the willow please return it to the above address with a note explaining what happened. If the bat is over 2 months old, you will have little or no case for replacement.''
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But I saved money
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Thanks all for your comments. Paypal dispute has been opened. Will update the thread when i have more information.
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No real surprise given the track record of this company.
Don't forget, that much like with Cricmart, should you actually receive your goods, you'll be left hanging if/when they break.
The below is taken from their returns policy. 2 month warranty? Yes please!
''Note About Damaged Bats :
Nothing specific to Cricmart, but i probably have a rotten luck with SS & TON cricket bats. 3 bats purchased till now and handle gave up on all of them ... If i am not looking for SS Gladiator or TON PE at cheaper price, then i have no business with Cricmart or OLS, atleast in my opinion.
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Not worth the hassle to save a few dollars or pounds. Go local or buy online from the country you are based in. I would speak to someone at paypal. Good luck
Currently living in Southern California, USA. There are only a few retailers here and the nearest one is 600 miles from my home (ProCricShop - San Jose). Convenient option is to buy online. Online purchases has worked well with forum retailers - IJC, Vitas, Uzi, H4L, B3 etc. OLS is a different beast altogether.
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Nothing specific to Cricmart, but i probably have a rotten luck with SS & TON cricket bats. 3 bats purchased till now and handle gave up on all of them ... If i am not looking for SS Gladiator or TON PE at cheaper price, then i have no business with Cricmart or OLS, atleast in my opinion.
I bought a ton le from Uzi, probably could have got it cheaper elsewhere but chose Uzi, 3 games in and the handle snapped. Sent to Uzi, who sent it to SS repairers here(hunts) who sent back to me with its new handle, looking brand new, with updated stickers. Was a no hassle repair.
Not sure how easy it would have been elsewhere.
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I've had good and bad dealings with OLS. When it goes as planned, no worries, but at the slightest glitch, PayPal dispute is the only way to go.
Excuses I've gotten:
Factory burned down, relocation, factory flooded, unable to retrieve the customs I needed, already sent (no tracking - so BS) All of this with one order of 150 pounds.
Then I ordered club kit and player kit at around 1.000 pounds, and it took 7 days from order to delivery. Funny company that..
Some of my other team members have been buying from OLS for years now and never seemed to have any problems. I am probably the first one in my team to face this hiccup. He gave me BS reasons too and the best one is this - "Please wait for FedEx to deliver (even after an investigation was opened), they usually find the missing packages and deliver within 3 to 4 months". Now this tipped me off since no one in the world waits 3~4 months for a product unless its some kind of pre-order. I started looking for buyer protection in PayPal and found the dispute method.
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I bought a ton le from Uzi, probably could have got it cheaper elsewhere but chose Uzi, 3 games in and the handle snapped. Sent to Uzi, who sent it to SS repairers here(hunts) who sent back to me with its new handle, looking brand new, with updated stickers. Was a no hassle repair.
Not sure how easy it would have been elsewhere.
I bought a SS Maximus, TON PE and SS Limited Edition bat from Jason Mellet. Any time i had a problem with the bat, i sent it back to him, he apologized and offered to replace with a Hammer ST bat or a full refund. He mentioned that he has trouble with SS on warranty claims since they don't have a local rep in USA. Probably UK has a local rep from SS or TON and it might be easier that way.
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I bought a SS Maximus, TON PE and SS Limited Edition bat from Jason Mellet. Any time i had a problem with the bat, i sent it back to him, he apologized and offered to replace with a Hammer ST bat or a full refund. He mentioned that he has trouble with SS on warranty claims since they don't have a local rep in USA. Probably UK has a local rep from SS or TON and it might be easier that way.
Sorry to hear that mate. Hope it works out for you. We have ordered a lot of stuff for our club in CT from OLS and have been lucky enough to survive the orders without hiccups. Yes, we had issues regarding his claims of oiling and knocking service which turns out to be non-existent. [emoji1]
I would say you did the right thing by opening Paypal dispute..also post on his FB page asking him to revert back to you. Good luck again..keep us posted.
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He gave me BS reasons too and the best one is this - "Please wait for FedEx to deliver (even after an investigation was opened), they usually find the missing packages and deliver within 3 to 4 months".
Hope it works out in your favor. That reason alone should be good enough for someone to stay clear of them even if they have had a high success rate in the past.
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Sorry to hear sanredrose. I have recently purchased a SF Bat from OLS without any shipping issues to Dubai. Hope you're issues gets resolved. Good luck.
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Just a thought, is your PayPal account linked to a credit card, possibly some insurance via the card company?
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Just a thought, is your PayPal account linked to a credit card, possibly some insurance via the card company?
I don't have a credit card linked to PayPal. So CC Insurance route is not an option for me ...
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Just been reading things on this blog.
Few things just came to my mind, if the goods were sent via courier, wouldn't be they insured???
I think yes, all goods sent via courier are insured. So logically you should put a claim with the courier
Company and cc the same to OLS so that he may pressurise the courier company to settle the claim.
It would be unfair to stop payment to OLS who has also paid ahead to the company for the product.
So guys seriously the courier company should be taken to task.
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Just been reading things on this blog.
Few things just came to my mind, if the goods were sent via courier, wouldn't be they insured???
I think yes, all goods sent via courier are insured. So logically you should put a claim with the courier
Company and cc the same to OLS so that he may pressurise the courier company to settle the claim.
It would be unfair to stop payment to OLS who has also paid ahead to the company for the product.
So guys seriously the courier company should be taken to task.
Unfortunately only ols as the sender can take the courier to task, and when he's unwilling to and not wanting to reply to emails. How on earth do you force that??
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If courier keep on missing the packages, then either OLS will shut operations or the courier will.
Claim should be from from the consignee.... The consignor can surely help in exerting pressure.
consignee should lodge a protest and complaint with the courier company.
Also in this case earlier the courier said they have delivered and later it's been communicated as missing,
The courier company should also be taken to task. Unless there business and name is affected, they will
Continue to misplace the couriers!!!!
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Just been reading things on this blog.
Few things just came to my mind, if the goods were sent via courier, wouldn't be they insured???
I think yes, all goods sent via courier are insured. So logically you should put a claim with the courier
Company and cc the same to OLS so that he may pressurise the courier company to settle the claim.
It would be unfair to stop payment to OLS who has also paid ahead to the company for the product.
So guys seriously the courier company should be taken to task.
@smilley792 is correct in this aspect. There are two problems here. One OLS didn't declare the correct value of the items. To get away with customs charge they declared the value as 195 USD. I had explicitly asked him to declare the correct value but that didn't happen. Second, only the sender can request for a refund. Receiver cannot request for a refund from FedEx in any case. I had a similar issue with Amazon and their handling was very simple. It was a case of missing package. Amazon refunded me the amount and followed up with FedEx investigation. FedEx finally discovered it somewhere and delivered it to me. I reached out to Amazon and they gave a return shipping label to send the product back to them. I don't expect this level of professionalism from OLS, but if only he & DEUS express can file a claim with FedEx .. then they should sort it out.
Despite all this i did reach out to DEUS express and they slammed the phone on my face saying that only the person who booked the package with them can raise a refund request. So that option has been shot down ...
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If courier keep on missing the packages, then either OLS will shut operations or the courier will.
Claim should be from from the consignee.... The consignor can surely help in exerting pressure.
consignee should lodge a protest and complaint with the courier company.
Also in this case earlier the courier said they have delivered and later it's been communicated as missing,
The courier company should also be taken to task. Unless there business and name is affected, they will
Continue to misplace the couriers!!!!
Ideally speaking if OLS was a US based retailer then your example would be possible. Just to clarify the courier company in discussion here booked the package through FedEx. FedEx have asked their sender (courier company) to file a claim. OLS needs to push the courier company to file a claim. However i don't think its appropriate for OLS to hold a customer refund until money arrives from courier company.
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Here is the kicker .... Read the last line. I am not cheerful at all !
From: Online Stockist - Cricket Supplies <myonlinestockist@gmail.com>
Subject: Re: Custom bat profile.
Date: Wed, Feb 10th, 2016, 8:46 AM
To: sanredrose@gmail.com
hi yes u may now take bats for the amount for the articles lost....ill collect the items total and then u may for bats u need or any gloves/pads etc also for tht matter.....well i have chased deus quite alot but they are not willing to compensate anything here....thats a big problem and ill contact fedex regarding this but non the less u may take the goods, please close the paypal dispute.....cheers
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Just been reading things on this blog.
Few things just came to my mind, if the goods were sent via courier, wouldn't be they insured???
I think yes, all goods sent via courier are insured. So logically you should put a claim with the courier
Company and cc the same to OLS so that he may pressurise the courier company to settle the claim.
It would be unfair to stop payment to OLS who has also paid ahead to the company for the product.
So guys seriously the courier company should be taken to task.
To me it's online stockiest problem so why should he not stop the payment when their is a problem with online stockiest he just hides and ignores thinking it will go away it ok when you want to buy but as soon as their is a problem he makes all the excuses under the sun
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Here is the kicker .... Read the last line. I am not cheerful at all !
From: Online Stockist - Cricket Supplies <myonlinestockist@gmail.com>
Subject: Re: Custom bat profile.
Date: Wed, Feb 10th, 2016, 8:46 AM
To: sanredrose@gmail.com
hi yes u may now take bats for the amount for the articles lost....ill collect the items total and then u may for bats u need or any gloves/pads etc also for tht matter.....well i have chased deus quite alot but they are not willing to compensate anything here....thats a big problem and ill contact fedex regarding this but non the less u may take the goods, please close the paypal dispute.....cheers
Don't close till you have proof he has sent more items as that's what he wants you to do funny how he always wants you to close before you receive the goods
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Don't close till you have proof he has sent more items as that's what he wants you to do funny how he always wants you to close before you receive the goods
I read somewhere in the paypal site that you can raise a dispute for the same invoice twice ! So i am not closing anything ... I replied back asking him to respond on the dispute section of PayPal.
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I read somewhere in the paypal site that you can raise a dispute for the same invoice twice ! So i am not closing anything ... I replied back asking him to respond on the dispute section of PayPal.
The best way to deal with it as if you close he will start ignoring your emails I had this happen first hand so make sure you follow it though
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The best way to deal with it as if you close he will start ignoring your emails I had this happen first hand so make sure you follow it though
Follow up via paypal or send him emails directly ?
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Always paypal.
Paypal, if they side with the buyer which almost always happen, usually offer a "pay the refund or close down your paypal account". OLS can't afford to close paypal so they will pay.
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@dcullen8 => Will follow up via paypal and will update the thread as and when i have more updates.
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Communicate via paypal. Dispute does not close unless you have money back in your account or gear in your hand. Keep the documents from Fedex handy as well. DO NOT CLOSE THE DISPUTE
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Communicate via paypal. Dispute does not close unless you have money back in your account or gear in your hand. Keep the documents from Fedex handy as well. DO NOT CLOSE THE DISPUTE
Understood, got the message loud and clear .. :D
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MAYBE, also point him to this thread, and indicate how his reputation is taking a pounding...?
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MAYBE, also point him to this thread, and indicate how his reputation is taking a pounding...?
Sure .. will do that as well ..
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MAYBE, also point him to this thread, and indicate how his reputation is taking a pounding...?
Wouldn't be surprised if he was on here anyway.
But pointing this out may be bad thing. He might think sod it and become even more of a pain.
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MAYBE, also point him to this thread, and indicate how his reputation is taking a pounding...?
I sure he on hear as new about the post with a nail in the Handel and asked me to take it down just make sure you always go through PayPal as its logs it all and if he does not respond your get your money back
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I ordered all my stuff for the club through him went through something similar where he didn't respond for two weeks. And finally he responded saying it was delayed due to warehouse move only after I told him I'm filing a dispute with PayPal. So I'm sure that's the way to go. I still order with him but every time including jerseys but only because its through PayPal.
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I ordered all my stuff for the club through him went through something similar where he didn't respond for two weeks. And finally he responded saying it was delayed due to warehouse move only after I told him I'm filing a dispute with PayPal. So I'm sure that's the way to go. I still order with him every time including jerseys but only because its through PayPal.
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Update : OLS has finally refunded the money. I had to jump through hoops with the idiots who work at Paypal. I had opened the investigation for two invoices. Items for both invoices were sent via one FedEx pacakage. Paypal closed the investigation for the first invoice, saying that the seller has already provided tracking number and no further action is required. For the second invoice i got a refund from OLS. I had to provide Paypal copies of FedEx investigation and a written letter stating that FedEx has lost the package. I submitted this info and they still claimed no further action is needed. All i needed was one heated phone call with a Paypal rep and asked him to put his manager on the line, explained the case to him and asked him to refer the documents. After so many phone calls, back and forth emails finally Paypal re-opened the first invoice and asked OLS to refund. He gave the refund very next day ....
Moral of the story : Don't buy from OLS or even better avoid Paypal morons !
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Now I am not a fan of ols, but surely this is a FedEx issue not an OLS issue?
Anyway at least you have your cash back now
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Yes, a FedEx issue for OLS to pursue though?
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Now I am not a fan of ols, but surely this is a FedEx issue not an OLS issue?
Anyway at least you have your cash back now
FedEx misplaced the package. OLS filed a refund claim with FedEx and they refunded the declared value of US$200, while the package was worth US$500. Won't you agree that FedEx have done their part here ? OLS was at fault for declaring the package as low value. While placing the order, i specifically asked him to declare the correct value and i will take of the customs charge. He seemed to ignore that part completely ...
Anyways claim got dragged even more due to bad Paypal customer service. I pinged OLS on FB and he was ready to refund the money as soon as they send the refund request. It took multiple phone calls and documentary evidence from my side to convince Paypal to open a refund request from OLS. OLS sent me back the money as soon as Paypal sent him an email or something ...
After all the hassle i feel like FedEx and OLS have been reasonable (despite the earlier screw-ups), but Paypal have made the whole process of buying very messy !
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Yes, a FedEx issue for OLS to pursue though?
OLS filed a refund request with FedEx and got a refund for the value declared on package. FedEx faxed over a written confirmation of this refund to Paypal showing proof that the transport carrier has refunded the sellers loss and now the seller should refund the buyer's loss. They have a fax copy of this document and the number to which it was faxed, if in case i needed to battle with Paypal again ... :D
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Moral of the story : Don't buy from OLS or even better avoid Paypal morons !
OLS unbranded batting gloves look great and a bargain at that price....me very tempted :( :o
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OLS unbranded batting gloves look great and a bargain at that price....me very tempted :( :o
If they ever have any in stock that is...
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If they ever have any in stock that is...
Just got 20 pairs and 4 sets of pads so no complaints from me. Took about 8 days
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Just got 20 pairs and 4 sets of pads so no complaints from me. Took about 8 days
Really? I was told 3-4 weeks before they have any in stock... ???
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Just got 20 pairs and 4 sets of pads so no complaints from me. Took about 8 days
if you want us to believe you ...post some pictures now :D
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if you want us to believe you ...post some pictures now :D
Couldn't give a crap if you do or don't :)
3-4 weeks.. Ouch. Still, you do get three pairs for the price of one branded glove so it's worth the wait
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This is currently on their website
Dear Customer,
Due to high volume of orders in past 3-4 weeks we have created some backlog of orders and to streamline sales and dispatches we have stopped taking further order till 15th May 2016, we will resume sales from 16th May 2016 again after completing the existing orders. In the mean while if you have any questions regarding your existing order and any potential purchase kindly email us at myonlinestockist@gmail.com and we would love to help you out on your queries ....thanks for your continued support
Best Regards
Team OnlineStockist.com
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OLS unbranded batting gloves look great and a bargain at that price....me very tempted :( :o
You might be okay ordering softs. I would expect this total to not exceed USD 100. I am not sure what to recommend but if you have proper tracking number and chase up with the delivery agent, I guess you should be fine.
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As I Have mentioned in the other thread recently, when I was looking for BAS vampire players edition leg guards large men's size, I actually called up on BAS Factory in Punjab. At that moment asked them regarding OLS an authorized BAS dealer, answer was NO. Not even the Name of the guy in the dealers list. Also they mentioned that, these guys might get stock from other authorized dealers for seconds (with noticeable/unnoticeable defects) for cheaper prices and wouldn't have any guarantees associated to them. That's when they gave me list of dealers and they pointed out, some of the best dealers from whom I ordered my Pads. Up on checking SS, SG, BAS, SF also RNS websites, found that he is not authorized dealer for any of these mentioned companies. So, when you order at OLS just remember that, any kind of mishap happens to your order, you would be in soup. But again I did order couple of gloves from him and everything worked out fine.
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As far as I use to remember OLS use to be a drop seller. Had few physical stock and only use to order in things when people bought them. Only now has he started to stock more bats and softs. As mentioned above I think some of his SF stock is factory seconds
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Avoid headache. Go to shop and buy what you want
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I've recently had some issues with OLS. I won't be using them again. Their prices are good but the customer service needs to be improved.
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I've recently had some issues with OLS. I won't be using them again. Their prices are good but the customer service needs to be improved.
Whatever issues you have faced, please post them on the forum so that others are aware of such problems ...
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Just got two bats from OLS today, for two team mates. One is the Sierra 350.just figured you'd like to see what they're like. Round handle, 43mm edge and 64mm spine. Nice and full. Will post a review tomorrow. Took 9 days from purchase to arrival. A few dings on one of the bats, looks to have been ill stored. Ajit gave me 3 faces to choose from, in the weight I wanted. (http://i47.photobucket.com/albums/f192/steffanlangholz/IMG_20160603_002801.jpg) (http://s47.photobucket.com/user/steffanlangholz/media/IMG_20160603_002801.jpg.html)
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Just got two bats from OLS today, for two team mates. One is the Sierra 350.just figured you'd like to see what they're like. Round handle, 43mm edge and 64mm spine. Nice and full. Will post a review tomorrow. Took 9 days from purchase to arrival. A few dings on one of the bats, looks to have been ill stored. Ajit gave me 3 faces to choose from, in the weight I wanted. ([url]http://i47.photobucket.com/albums/f192/steffanlangholz/IMG_20160603_002801.jpg[/url]) ([url]http://s47.photobucket.com/user/steffanlangholz/media/IMG_20160603_002801.jpg.html[/url])
That's funny when I asked him the same thing about 2 weeks ago they had nothing in stock.
Grrrr!
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Looks quite nice