Custom Bats Cricket Forum

Equipment => Bats => Bat Care => Topic started by: Mattsky on March 02, 2016, 03:58:09 PM

Title: How long for a pro refurb?
Post by: Mattsky on March 02, 2016, 03:58:09 PM: Hey chaps,

Sent my old Mjolnir off to Newbery for a full refurb a month back, and haven't heard a dicky bird.
I rang them and left a message, and still nothing.
How long do they need, y'think? I appreciate approaching Easter is their busiest time, but still - a month? ???
Title: Re: How long for a pro refurb?
Post by: Thesmiff on March 02, 2016, 04:31:13 PM: Sent mine to newbery at the end of September, came back in just under 4 weeks... Was worth the wait as it looked stunning
Title: Re: How long for a pro refurb?
Post by: iand123 on March 02, 2016, 06:25:30 PM: I guess it depends on how busy they are. Not to have heard back is a bit off. I'd go into full comms meltdown, email, tweet, Facebook - usually the ones that are visible to other customers tend to get the quickest feedback these days. I'm sure they are just busy leading up to the season however
Title: Re: How long for a pro refurb?
Post by: smilley792 on March 02, 2016, 06:42:33 PM: I knew this looked familiar

http://custombats.co.uk/cbforum/index.php?topic=36539.0 (http://custombats.co.uk/cbforum/index.php?topic=36539.0)

Wonder if @Jamesfield got his bag back?
Title: Re: How long for a pro refurb?
Post by: Mattsky on March 02, 2016, 07:42:36 PM: Good memory Smiley. Hope it ended well for him.
I'll wait another week and give them another call.
Title: Re: How long for a pro refurb?
Post by: Woodyspin on March 02, 2016, 07:44:57 PM: I hate walking in the the Shop at newbery especially on match day, as you either get a dirty look as if "you could never afford that" or "do you have to play with them" the service I've had in there in recent years is very different to what it used to be when it was in the shack, with the old guy (forgot his name) but i have heard a story of where he disappeared to!