Custom Bats Cricket Forum
Equipment => Pads => Topic started by: gazr5 on May 01, 2016, 08:21:01 AM
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Got in from my innings yesterday and noticed this just underneath the knee roll. These are not even a year old. Haven't been sliding around in them or anything. What can I do with regards to exchange or refund?
(http://i483.photobucket.com/albums/rr196/gareth_roberts3/IMAG0619_zps9dijol69.jpg) (http://s483.photobucket.com/user/gareth_roberts3/media/IMAG0619_zps9dijol69.jpg.html)
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I know the response if trying to take them back here in Australia... No chance after that length of time.
Maybe if you got them from a boutique store that has a good, direct relationship with GM maybe.
I notice in my new set of spartan pads, that the outer lining isn't as thick as on other pads i've had.
Could be a dirty ploy to get us all to have to buy replacements more frequently.
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Doesn't look To me as though it's the stitch that's come loose? Looks to just be a tear in the PU? So I'd imagine after that length of time they won't replace them, I'd just get some glue and stick it down you won't notice it
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Sorry to say I can't see anyway that these would fall under any kind of warranty, they have been used and there is no way of proving the nature and degree of use, as such I cannot see any shop or manufacturer following a warranty. If you are a customer that the shop you bought it cannot afford to lose, and make a real stink about it, maybe something will be done, but very unlikely.
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I put some shoe goo on my older pads. It's a bit flexible so it holds it all in without tearing anymore.