Custom Bats Cricket Forum

Companies => Custom companies => Warsop => Topic started by: THERUBIN on March 04, 2010, 06:26:20 AM

Title: Warsop customerservice
Post by: THERUBIN on March 04, 2010, 06:26:20 AM: 3 days ago, I sent a mail that I would like to order a pair and pads with gloves.
Yesterday they answered, that they didn't have paypal account, but I could transfer money to there bank account, but since that, I haven't heard anything.. I have asked them twice, for the information, but they don't answer..
anyone tried there slow customerservice
Title: Re: Warshop customerservice
Post by: Talisman on March 04, 2010, 07:23:17 AM: I would simply give them a ring, it is the most common way to get hold of them when they are busy, and they often are flat out so they do not a chance to check the emails. Lovely friendly honest people who will look after you.
Title: Re: Warshop customerservice
Post by: Mr Cricket on March 04, 2010, 10:15:08 AM: therubin = sean connery? warsshhhop :D
Title: Re: Warshop customerservice
Post by: THERUBIN on March 04, 2010, 11:57:26 AM: sry 8)
Title: Re: Warsop customerservice
Post by: quick-keep on March 04, 2010, 05:19:19 PM: If they don't reply to your email within a day then just forward it to them and you normally get a reply in half an hour.
You should have completed it! Warshop cushtuma shervice :D
Title: Re: Warsop customerservice
Post by: procricket on March 04, 2010, 09:26:43 PM: rubin i understand what your saying and agree warsop are a little slow on the uptake imo
Title: Re: Warsop customerservice
Post by: PM7 on March 04, 2010, 09:32:14 PM: The best way to get an immediate answer is to call them.They must get loads of emails but when you make an effort to call they know you are a serious punter and they will sort you out quicker.Really friendly people as I remember.
Title: Re: Warsop customerservice
Post by: slogger02 on March 04, 2010, 09:52:57 PM: hes in denmark though, would be a costly call!
Title: Re: Warsop customerservice
Post by: Talisman on March 04, 2010, 09:53:46 PM: Use the work phone.....
Title: Re: Warsop customerservice
Post by: PM7 on March 04, 2010, 10:00:08 PM: Slogger, I live in Spain and you would be amazed as a European call is similar in price to calling a local mobile..... and then there is Skype, Voip etc.
Title: Re: Warsop customerservice
Post by: THERUBIN on March 05, 2010, 06:05:28 AM: I have now called them, (From my own phone, mike :P) and they will sent it today :)
Title: Re: Warsop customerservice
Post by: quick-keep on March 05, 2010, 07:13:42 PM: Haha, I think I might have saw your package when I went there today :D Big brown parcel the right size for pads and gloves!

150 :D
Title: Re: Warsop customerservice
Post by: THERUBIN on March 06, 2010, 06:45:58 AM: They have just emailed me, to be sure that I wanted it, but when they said 40£ for the posted, I said no thanks..
Why is it so expensive, when it would cost you guys 15£ for the postage ?
Title: Re: Warsop customerservice
Post by: Talisman on March 06, 2010, 08:04:36 AM: It all depends on who they use, we have a choice but they will have selected a courier and most likely got a good rate for UK and they have bumped up the price for overseas.
Title: Re: Warsop customerservice
Post by: PM7 on March 06, 2010, 10:13:49 AM: Thats spot on Mike, some "big" companies will only use courier which is really expensive but I have received loads of stuff over the years here in Spain that was sent Royal Mail Signed for at half the cost and never had a problem.It should be the same for Denmark id imagine Rubin.
Title: Re: Warsop customerservice
Post by: THERUBIN on March 06, 2010, 03:39:45 PM: Yes it should PM7, so I have said that I dont want to pay 40£ in post, when I can buy some other pads and two pairs of gloves, for the same price, on any other online cricket shop..
But they will get back to me, with a better price, they said, so now im just waiting..
Or els I hope that Mike can help me..