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[iand123]

Did they ever respond to say what Adidas had said once they had seen the bat? (sorry if ive missed that in the thread somewhere)

[Gingerbusiness]

Apparently, they sent it back saying there was nothing wrong. However, when I asked for the bat back, they wouldnt return it.

[Vitas Cricket]

So they have your money and your goods?!

You have plenty of grounds to take action through small claims court. Speak to citizens advice and trading standards immediately.

[iand123]

I agree with jake. They cannot refuse to give you the bat back regardless if the state it is in

[Gingerbusiness]

Will do guys.

I'm too nice for my own good. I just let it run hoping good will will show through.

Idiot maybe the right word

[Gingerbusiness]

If anyone with experience, or legal background, wants to have a chat with them for me, they are more than welcome!

[lexx]

What a awful story,i am sorry to hear all this.I dealt with this guys a few years ago and it was a terrible service then i tell you.I hope you get a full refund and a new bat! Dont give up thats what they want you to do.

[Six Sixes Cricket]

You've spoken to citizens advice and they have said the next step is for trading standards( I presume ) to take them to court so there is your answer.

[Gingerbusiness]

No way am I giving up. They have pushed me past the point of being nice.

I have given them one final chance. Replace the bat, full refund or I will go for legal action.

I think they are disgraceful and I am happy to make an example out of them.

[Six Sixes Cricket]

No way am I giving up. They have pushed me past the point of being nice.

I have given them one final chance. Replace the bat, full refund or I will go for legal action.

I think they are disgraceful and I am happy to make an example out of them.

good to hear