By handle I think he means the several special handles laver offers, not the shape of the handle.
Bat looks spot on to me.
Also what grade is it?
If you paid big money for a signature then be pissed,
but if people(I'm talking in general) are paying for g2/3 bats, I'm not sure it's the custom bat makers fault if it has blemishes. Don't be cheeky and expect a fully clean blemish free bat at a lower price point.
Shape, mid position, handle and weight should all be spot on though.
My pet hate is ordering a heavy bat from a custom bat maker, and them thinking, yes I can use that extremely dense cleft I have, so instead of getting a big chuck of wood, you get a thin highly concaved bat that just looks so small but still weighs 3lb plus.!
Stop discriminating against the heavy bat users! Make us big big bats.