I do feel sorry for those that think more expensive is better as I am not one I wish to try a laver as his pressing is unique and I want to see what laver bats are all about having had talismans etc
You are entitled to your opinion Jon but laver are a premium global brand with a very good reputation over many years as if they did not have this there is no way they could charge what they do and still be in business yes a few mistakes have happened when they should not have but they have held there hands up and sorted everyone out as far as I know but I have have orders of brands off this very forum messed up but they were sorted out promptly and very well so all good to me
Well firstly they haven't sorted everyone out to their satisfaction.
Secondly as a potential customer I am interested in the experience as it is
now, not what it was a decade ago. That they may well have been the best batmakers in the world in the past would offer little consolation to me if I was unhappy with the service
today. Many businesses, cricket or not, have built great reputations only to let them slip. I really do hope this is a blip which was caused by a sudden increase in work load where there suddenly became so much to get done that standards slipped slightly.
I will paraphrase a friend of mine who is the CEO of an extremely successful mulitnational industrial. He once said that a good company will sort out any mistakes without issue, however a great company never puts itself in a situation where mistakes are made.
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