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[CrickFreak]

Had a word with one of their customer care executive, bat will be replaced.


Great customer service IMO

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Thats great service. Hard to replace a favorite bat, hope you get similar or better bat.

I dont think dryness can break the bat in half, has to be some structural problem or storm damage. one reason why English willow is used to make bats is because its light and strong.

[Seniorplayer]

Had a word with one of their customer care executive, bat will be replaced.


Great customer service IMO

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Excellent

[himanshuvohra]

Thats great service. Hard to replace a favorite bat, hope you get similar or better bat.

I dont think dryness can break the bat in half, has to be some structural problem or storm damage. one reason why English willow is used to make bats is because its light and strong.

I never doubted moisture content as it was not a light bat and me myself gave it a coat of oil couple of times.

What i have noticed in this and my brothers bat(which broke in a very similar manner)is that both these bats were knocked in by a machine and broke exactly at the border where machine stops knocking.

In my experience knocking through mallet and a ball is a lot better then getting it knocked by a machine.

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[parthnayak]

I have always preferred the method of mallet over machine kncoking. I think that way you can selectively knock in and work out what's best for that individual bat. Although i am still thinking the probable reason what might lead to this. Maybe machine knocking creates enough pressure to lead to this. Maybe.

[parthnayak]

By the way how did you contact them Himanshu? Called them on the office number?
I personally don't feel ss are overdried, although drier than uk made ones, they survive without any issues if the proper care is taken.

[himanshuvohra]

By the way how did you contact them Himanshu? Called them on the office number?
I personally don't feel ss are overdried, although drier than uk made ones, they survive without any issues if the proper care is taken.

As i mentioned my brothers bat has already been replaced not once but twice, he gave me a contact of some anil sahni he guided me and i sent the bat directly to their factory in meerut.

Should be delivered by tommorow. Hoping for the best.

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[Gurujames]

Based

As i mentioned my brothers bat has already been replaced not once but twice

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So that's 3 Broken SS's. Would you buy another one?

[himanshuvohra]

Based So that's 3 Broken SS's. Would you buy another one?

Never thought of it like that....i have been using ss from a long time now...and you can call me a loyal ss customer...i tend to try different brands, but always end up buying ss again.
This is my first bat which ended like this all other have had a good life.

Ajd till the time they are giving such service i doubt i ll stray.

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[Seniorplayer]

And if SS didn't replace the bat they would lose a loyal customer.

[CrickFreak]

I am not sure about SS bats being overdried. Havent heard the bat gaining wieght like Laver.

[sanredrose]

I am not sure about SS bats being overdried. Havent heard the bat gaining wieght like Laver.

Interesting ... So Laver is super dry ?

[inzaghi316]

Here in the UAE lot of CA MB and SS bats are used. CA & MB being the cheapest...also that they come with huge bats 42 to 45mm edge, 30 to 35mm toe and 65mm spine with weight range 2.9 to 2.12. So i guess they would super dry and most of the guys dont even oil it but they last dunno how. So it could be storm damage...machine knocking i doubt. But anyways good news is that you are getting a replacement. Did you try BDM

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[parthnayak]

Yes, i did see one bdm review from Himanshu too. How is it going for you Himanshu?

[himanshuvohra]

Yes, i did see one bdm review from Himanshu too. How is it going for you Himanshu?

yes, i still have that with me. Its still going strong but its pretty light for me. so dont use it much. i changed to bit heavy bats after i bought that bat.

and yes BDM was dry when it arrived, gave it a coat of oil 3 times.

but ss in my opinion are the best in india.

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[mkir888]

One of my teammates new laverwood recently broke due to storm damage. First time i have seen one.