CX Are an extremely dodgy company STAY AWAY AT ALL COSTS!
I purchased three bats. As I was aware of their reputation I let them know I was a bat maker, had played semi professional cricket, and I wanted to guards left OFF! The first thing a dodgy company will do is put on a toe guard so it disguises a grain sheet. By asking for no to guard I knew that they couldn't trick me.
I opened my package to see three bats all with toe guards. The grains didn't match through the shoulders and I contacted CX Cricket Straight away.
I asked for grade one willow, all I got was a thin slice of grade one willow covering up Kashmir willow bats. What surprised me more when I caught the company out was his response.
He wasn't apologetic, rather he was proud of what he called "new technology".
I don't see how cheating people is new technology. I've been charged over $300 USD a bat for absolute rubbish. They don't offer refunds, and the bats are unuseable and unsellable. I see a lot of people have had the same experience as me. Absolutely shocking.
At no point did they tell me they were going to do this. They are buying the cheapest grade willow and shaving a thin layer of good willow onto the top.