I've had 1 B3, it was a lower grade but customer service, finishing etc was exceptional, really couldn't fault it.
Now I've read on here a few times about B3 going out of their way to put things right for customers which is commendable but I just don't understand how this, on their must premium product, could be allowed to get out of the door?! Fair enough they'll put it right , but letting it happen in the first place can't do their reputation any good.