Where do I begin
I decided to order a second Joker for a mate after he saw my 2.8 Joker that I got around mid March.
He asked me for a G1 3lb Joker which I ordered from Charlie at Black Cat Cricket on 1st April at the price of £185.00.
I went away for Easter and returned to the new Joker delivered! Unfortunately, the bat was not what I expected. It was 2.12 oz to start off with but more concerning, it was very poor willow (G3/4) you can in pictures and that it had sticky marks on the face of the bat. It was very poor especially compared to my first Joker.
Charlie asked me to return it which I did and he refunded the postage. This was April 9th. There was some story about recycling a BAS bat and it being sent in error
I am now still awaiting the delivery of the bat and have been fobbed off with the following in the 4 weeks since then:
"shouldnt be too long, the bat just needs finishing..20 minute job" - 3 weeks ago
"The bat maker is off sick and there is no one to finish it" - 2 weeks ago
" Your bat was posted to you last Thursday (29th April)" - Last week
I have sent daily emails to Charlie over the last week asking for updates but he isnt even replying now.
Ive been dealing with cricket suppliers for almost 30 years and I have never received such poor service. The season is now almost a month old and my mate still hasnt got a bat.
Sorry to give such a negative review of my experience. You will see from my previous posts that I have been nothing but positive about my first Joker and the dealings with Charlie/Black Cat who I know are a site sponsor.
I now have to take steps to try and get a refund
Sticky on face
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Blemishes in 'G1' Willow