Custom Bats Cricket Forum
Forum News and Suggestions => Forum Announcements => Topic started by: tim2000s on February 19, 2012, 03:09:37 PM
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Given the concerns raised in a different thread, we'd like to understand how big an issue there is. Please help us by answering honestly.
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Surely it depends how many times you try to log in?? :D
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im on it probs one of most out of everybody and its not just the pages not loading...
its taking 10-30 seconds some times to load a link
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im on it probs one of most out of everybody and its not just the pages not loading...
its taking 10-30 seconds some times to load a link
I'm getting that and also getting pages just not loading.
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More than 25 times, occasionally at peak times just can't get on. Getting 404 errors, sometimes just page cannot be displayed.
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I'm always logged on but maybe 2 or 3 times during the evening a page will fail to load, give it a few minutes and try again and it's fine.
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Thanks for the feedback so far. If anyone else wants to add to it, please feel free!
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It's quite frustrating when you write a long for sales topic uploading pics etc and then it doesn't load
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It's quite frustrating when you write a long for sales topic uploading pics etc and then it doesn't load
It is equally annoying when you write a review of It'sJust Cricket.....
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Just Gone Down on Me Again!!!!!!!!!
Normally I don't have a problem with anything that does this to me -
However, I have to admit it's getting right on my tits now!!!!! Can't be good for any of the advertisers who pay to be on here!
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I concur it's not idea wen trying to upload photos or a post that's take a while to type up
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Copy and paste before you hit the post button! That's what I do ha...
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Copy and paste before you hit the post button! That's what I do ha...
ditto
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I'm not sure I could find a server so awful...
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I'm not sure I could find a server so awful...
Haha thank justhost.com for that!
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Works fine in Oslo, in t he last few weeks anyway.
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Was quite bad for me at the start of the week appears to have got better though :)
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Can't say I had noticed any problems really, but I stay logged in and view the site through my iPhone.
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I will keep this rant very short and sweet.
This loading problem is now start to get on my breasticles.
told you, short and sweet.
Rant over
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Have really noticed it tonight.
Had to reload at least 8 times
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If I had breasticles - I'd never leave the house (and wouldn't need to spend so much time waiting for this bloody forum to load!)
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If I had breasticles - I'd never leave the house (and wouldn't need to spend so much time waiting for this bloody forum to load!)
you not got breasticles!? There was me thinking you had a nice rack on you.
( o ) ( o )
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Been bad for me all day.
I'm on the forum all day. Im not getting error messages as much, it's "web page unable to load". Something to do with bandwidth I reckon.
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Been bad for me all day.
I'm on the forum all day. Im not getting error messages as much, it's "web page unable to load". Something to do with bandwidth I reckon.
Ive had more unable to load than error message. Are they a combined problem? If it is my broadband (Virgin) then i do apologize and I will stalk Richard Branson and tug his shaggy beard.
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Some times I get a deffinate error message, but more recently it's an unable to load page.
I doubt it's your broadband mate, lots of us are having problems accessing the site.
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We are looking into this guys and hope to improve things soon
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Today has been the worst for me; I have to refresh every minute anytime I am going to a new thread or trying to post something :(
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its been shocking recently! whats going on? is it the pure volume of people on at the same time?
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Agreed very bad in the last few days
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Still p!ss poor at 4 in the morning.
(http://i752.photobucket.com/albums/xx165/d7bow/6616895a.jpg)
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definition of IRONY - clicking on the Forum Performance topic only to find it won't load
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I think we can now safely say that people from all corners of the globe are having problems 8)
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can I just say that we are working on a solution to this, although please hold on as it won't be a quick fix, unfortunately.
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wouldn't let me on again this morning...should I
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...take offence that it chucked me out in the middle of typing that?
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You could do, if we didn't know how the software worked ;)
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surely that should be "doesn't work"? :D
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Where's the website being hosted? Get on to whoever it is and get it moved somewhere else. There are loads of hosts out there.... and get it put onto a dedicated server. Would cost around £60 a month and can be changed quickly.... within 24 hours at any rate
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Where's the website being hosted? Get on to whoever it is and get it moved somewhere else. There are loads of hosts out there.... and get it put onto a dedicated server. Would cost around £60 a month and can be changed quickly.... within 24 hours at any rate
Sadly it will take a little longer than 24 hours. It's not quite as straightforward due to the original set-up.
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ARGHHHHHHHHHHHHHHHHHHHHHHHHH
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, webmaster@custombats.co.uk and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
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Had that at least 5 times today, it's been awful :(
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yeah its been shocking today :(
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It's a funny one. I've not yet had a problem today.
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I've had a few problems today....
Surely with all these new sponsors improvements can be made?
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I had it crash 4 times in a row while trying to send a PM, No doubt the poor sod has it 4 times now.
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Just Gone Down on Me Again!!!!!!!!!
I hope your a premium member if you get that 'service'.....
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I hope your a premium member if you get that 'service'.....
I've heard it's one of the many extras provided by the admin team :D
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Been really bad today for me crashed in the double figures
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Same roco
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Same same
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Been really bad today for me crashed in the double figures
likewise
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mine crashes and tells me I don't have my internet connected
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same here, got to have crashed about 15-20 times today...gets a bit boring having to wait for 10 mins before i can reopen it
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Truly awful in the last few days, today has been pretty bad,
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page reload and crashing has hit an all time high for me - 20/30 times today, 6 times getting onto this thread.
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>:(
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So does anybody know whats being done about it? ???
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pretty average today
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Taking me ages to look at anything fails to load at least 5 times before i get onto anything :(
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Awful today, can't read more than one page before it crashes.
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Yup, really bad here too.........have to reload almost every page I look at...poor......very poor.
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I do feel that as non-paying members, we shouldn't really be complaining lol, but it is so frustrating when you have to actually work at work, instead of being able to be on here all day. So much effort!
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define your definition of non-paying?
Sponsors pay to be on this forum in the hope/expectation of gaining business from our custom. We indirectly pay for this forum by purchasing from Sponsors. If we cannot get on this forum or read a sponsor topic, then a Sponsor cannot do the level of business he would expect and should in turn by compensated imho.
I know nothing about server hosting but with plenty of sponsors onboard, surely more money should be spent to improve the quality of the service.
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forum performance so bad im struggling to tell anyone about it. surely something can be done to ease the pain
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You make a good point Nick, a very good point. If people start to stay away because it's too much of a hassle to read any of the topics then forum sponsor's business will diminish no doubt.
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define your definition of non-paying?
Sponsors pay to be on this forum in the hope/expectation of gaining business from our custom. We indirectly pay for this forum by purchasing from Sponsors. If we cannot get on this forum or read a sponsor topic, then a Sponsor cannot do the level of business he would expect and should in turn by compensated imho.
I know nothing about server hosting but with plenty of sponsors onboard, surely more money should be spent to improve the quality of the service.
Totally agree. I count 28 sponsors at £15 per month. £420 a month should be enough for some decent hosting!
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No less than 60 issues over the past week. Tried posting earlier but it crashed again, lol.
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Being a complete (No Swearing Please) today and crashing every other click :(
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finally i can post...it keeps crashing... :(
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It would cost approx £10 a month to move this to superior hosting. £20 a month and it would be near bulletproof.
If finances are an issue, then I'll consider funding it - Leo and I set up this forum and it'd be ridiculous for it to die from lack of financial investment.
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i dont think money would be the issue tom?
not with all the sponsors i recon something is wrong with the DB and there scared to move it?
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Simmy is partially correct. Moving it is a reasonably large undertaking thanks to the various mods that have taken place over the years and the amount of data in the database. I am inclined to believe that it isn't the site itself that is causing us the problems, rather that the hosting service on which we sit is shared amongst far more accounts than most would reasonably believe is sensible.
We are looking at the alternative options, and are in the process of copying the site and setting up a test host to make sure that migration is not going to be an issue. Please be assured that work is going on to try and deal with these issues and that we admin are extremely frustrated by what is going on as well. As we make progress we will keep you informed and will be asking members to help us QA any moves to make sure nothing is broken.
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anybody else still having issues? ive only just managed to get on here after about an hour or so trying. every now and then on both my laptop and my iphone it comes up with a cannot find server error. refresh it a few times and it eventually finds it. been refreshing for about an hour and only just managed to get on.
doesnt matter if its a new page, i type the address in or google it
any ideas?
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Haven't had may issues since swapping to the new server
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mines been since the new server came in. cant understand why. it both phone and laptop which is confusing me.
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Haven't had any issues since the new server
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mines been since the new server came in. cant understand why. it both phone and laptop which is confusing me.
It's possible that your ISP DNS has not been properly set-up (which we have no control over). I've seen this happen once.
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can i have that in english please tim?
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Basically when the DNS POP is on a FRD ISP you WSM the KAB
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Basically when the DNS POP is on a FRD ISP you WSM the KAB
thanks talisman thats definately cleared things up lol
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anybody else still having issues? ive only just managed to get on here after about an hour or so trying. every now and then on both my laptop and my iphone it comes up with a cannot find server error. refresh it a few times and it eventually finds it. been refreshing for about an hour and only just managed to get on.
doesnt matter if its a new page, i type the address in or google it
any ideas?
This just happened to me, only for 5 minutes though
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This just happened to me, only for 5 minutes though
glad im not the only one. normally its about 5 mins but for some reason earlier it just wasnt having any of it.
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Happens for me first thing every morning and did around 5pm today.
The one in the morning, i am convinced it is the DNS on my laptop, I think it tries to use cached DNS on the laptop but eventually decides to use the ISP .
Tip for anyone, force you PC/Laptop to get new DNS, do a flush.
Windows PC's
Click Start,
Click Run,
In the box that opens type "cmd"
New window opens, that is black with white writing.
In this box type "ipconfig /flushdns"
this should reset your DNS and force the PC to get the new addresses
Doesnt always solve it but might help a few
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Havent been able to get on all day, finally did a DNS lookup and was able to get on using this address
http://184.154.5.91/cbforum/index.php
Seems to be issues with my ISP's DNS settings.
Have added a google DNS server to my IP settings and this is working well.
google DNS server address :
8.8.8.8
Might be worth putting this on FB and Twitter for people
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good work ^^^ :)