Custom Bats Cricket Forum

Companies => Off-the-shelf companies => Salix => Topic started by: Milky Bar Kid on November 22, 2013, 09:55:52 PM

Title: How long does a repair usually take?
Post by: Milky Bar Kid on November 22, 2013, 09:55:52 PM
I sent my bat off for a repair to the shoulder early October. About two weeks later I got an email saying that the repair was FOC which it was really pleased about. It's now been a month and I haven't heard anything. I emailed them last week but am yet to hear back. Should I be worried? Just really miss that fine bit of willow.
Title: Re: How long does a repair usually take?
Post by: simonmay5 on November 22, 2013, 09:59:20 PM
I sent my bat off for a repair to the shoulder early October. About two weeks later I got an email saying that the repair was FOC which it was really pleased about. It's now been a month and I haven't heard anything. I emailed them last week but am yet to hear back. Should I be worried? Just really miss that fine bit of willow.

I think your find they are very busy this time off year and they take pride in their work so I would not worry about it and I sure your have your bat back soon have you rang the workshop to chase it up
Title: Re: How long does a repair usually take?
Post by: smilley792 on November 22, 2013, 10:08:10 PM
Just looked at your previous threads,

My b3 went in the same place, they repaired it foc in 4 days,
Title: Re: How long does a repair usually take?
Post by: SOULMAN1012 on November 22, 2013, 10:36:45 PM
I sent my bat off for a repair to the shoulder early October. About two weeks later I got an email saying that the repair was FOC which it was really pleased about. It's now been a month and I haven't heard anything. I emailed them last week but am yet to hear back. Should I be worried? Just really miss that fine bit of willow.

Repairs are about 4 weeks normally and indeed at this time of year we are very busy with repairs as people start thinking about tidying up for new year or winter nets etc.

If you have sent an email Vicky will reply she is very good at responding to emails but by all means you can call the workshop for in update mate
Title: Re: How long does a repair usually take?
Post by: yogi206 on December 16, 2013, 04:47:27 PM
Did you get it back yet ? does she look all shiny and new ?? ;-)
Title: Re: How long does a repair usually take?
Post by: Duffers on December 16, 2013, 04:51:11 PM
I sent a bat back last year in Jan for a replacement and received my replacement in .........April! Chase it up!