Custom Bats Cricket Forum
Equipment => Bats => Bat Care => Topic started by: Torque on May 24, 2014, 06:38:37 PM
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Hi Guys,
I'm just after an opinion from yourselves.
I bought a bat in January this year, the bat has been knocked in, oiled & a hammer edge sheet applied. It has been used in 3 nets against the bowling machine and 1 net against spinners with cricket balls for 10 minutes after knocking in.
You notice a crack on the back of the bat coming from the splice and running 2 inches or so down the spine of the bat, where do you stand and what do you expect?
I look forward to your replies.
Thanks
Torque
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I would, contact the manufacturer/seller and expect atleast a repair if not a replacement,
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Can u plz post photos showing the damage
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(http://i1005.photobucket.com/albums/af171/NMMCC/A05F6002-EF51-4CEB-A6B6-F5198988836E_zpsbxm4z3rf.png) (http://s1005.photobucket.com/user/NMMCC/media/A05F6002-EF51-4CEB-A6B6-F5198988836E_zpsbxm4z3rf.png.html)
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not repairable as of now because the crack is not deep. I advise you to put some fibre glass tape along the crack to prevent the crack from spreading or going further down.
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Possibly a handle fitted too tightly? I would hope that the retailer you got the bat from would fight your corner on this one. I know the sponsors are always very good with their customer service
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Death crack, return to sender!
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That can only be a manufacturing fault, spliced too tightly. So send it back as it will eventually break.
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While it can be fatal I've have a bat with the sort of crack on both the front of the back, and it'd been going strong for 2 seasons now.
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This bat is a bb, and the subject of an on going discussions with the buyer.
I have used bats with similar cracks for a couple of seasons without any adverse effect.
As long the crack remains vertical you will be fine.
Place a measuring tape against the crack and take a pic and post.
After further use let's see if it progresses. Will be interesting to find out to say the least.
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Most likely caused by handle being hit too hard when fitted, bat might last a thousand years but clearly manufcaturers fault and you can rightly ask for a refund or replacement.
Probable that bat will not play at 100% due to internal damage.
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Willy Wonty - Even if the bat was checked in person prior to purchasing and bought at a discounted price?? would u or wont u??
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Willy Wonty - Even if the bat was checked in person prior to purchasing and bought at a discounted price?? would u or wont u??
If it was the right price why not.
I bought a bat recently with a split at the top. It was pointed out by the maker and all is great.
Bat bangs like a prostitutes door.
Canners has seen it at full tilt.
I'd buy that from the BB guys. Great bats and the blokes are from Essex, what's not to like.
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If the crack was already there at the time of purchase and buyer was aware of that then I see no problem, but the bat was discounted for another reason then I can see where buyer's complaints are coming form.
I feel for bat makers on these issues, you can't predict what will or won't happen with a natural product like wood, and I assume market must be tight these days so you can't keep significant amount's of profit margins to cover up lots of losses like these , at the same time as buyers we will be hoping bats to last as long as they can so it is fair for buyers to expect bats to be good condition at least during the warranty period (if there is any).
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Willy Wonty - Even if the bat was checked in person prior to purchasing and bought at a discounted price?? would u or wont u??
Sorry, didn't see that, in which case if bought knowingly no right to complain after.
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Willy Wonty - Even if the bat was checked in person prior to purchasing and bought at a discounted price?? would u or wont u??
The bat was checked prior to purchasing and no crack was noticed. There was also nothing mentioned about a discounted price. ???
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If the buyer was unaware of the crack on purchase, then regardless off discount, or if the seller believes it won't effect the play, he should be offered a refund or a replacement.
It is a damaged product, and the advice of "see how it progresses with use" smell off lekka esque customer services.
Bats take plenty of preparation and time to get into there use. Oil, knocking in, nets to get used to a new blade. If it "progresses" to breaking, then that's wasted time into a season you can't get back.
If it breaks in 6weeks time, will the replacement bat come, oiled, knocked in, and with 6 weeks worth of free nets and games to get it to the same stage as the original? I think not.
This is a non argument. Replace or refund.
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Nathan you have a track record of messing with handles and what not.
As I have advised please return the bat, where I will send it off to be assessed.
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Nathan you have a track record of messing with handles and what not.
As I have advised please return the bat, where I will send it off to be assessed.
As I said when I text you I'd like, and feel I'm entitled to a replacement.
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To be fair mate I've had a load of bats over the years (I'm mid 30s so showing my age), you can't complain with the seller / bat maker asking it to be returned for a prognosis before passing a judgement on a photo / text (had the same with a GM purist that was repaired and a GN that was replaced). When you take your car in to the garage 1st job is a diagnostic (then normally the bills starts spiralling) - not I think you need a new cylinder. In this case the bb team have not said it won't perform or be gurateed just send it back for a expert review (we are talking about a piece of willow after all).
Take it as a good sign that you've publicised the issue on a thread and unprompted a forum sponsor has said that's one of mine and suggested a plan of attack, seems pretty fair to me. You'd get the same treatment from a shop who'd send it back to the manufacturer.
Why not do as said, and between you resolve this issue either in private (pick up the phone) or via constructive feedback on the verdict - post ping pong is never a good read mate.
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I had a bat for three seasons with one of those on the back, and it didn't progress any further, in fact the toe went
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topic locked.
user is a previously banned user with a second account.
bat was sold as a blank bat at a discount and further discussions should take place off the forum.