Custom Bats Cricket Forum

Companies => Custom companies => B3 Cricket => Topic started by: shentser on March 06, 2015, 03:41:22 PM

Title: Exceptional customer service
Post by: shentser on March 06, 2015, 03:41:22 PM
i would like to thank all of the guys from B3 for replacing my sons bat with a fantastic new pinging blade. They did not have to do this and I certainly didn't expect this outcome when we spoke to them at expo 2015.  A sign of a great company is how they sort out problems and B3 have more than ticked all of the boxes in this regard. Thanks again on behalf of a very happy 13 yr old  :)
Title: Re: Exceptional customer service
Post by: Northern monkey on March 06, 2015, 03:47:24 PM
Well done B3
Title: Re: Exceptional customer service
Post by: Mattsky on March 06, 2015, 11:31:41 PM
Top chaps!   :D
Title: Re: Exceptional customer service
Post by: The Doctor on March 09, 2015, 01:51:08 PM
i would like to thank all of the guys from B3 for replacing my sons bat with a fantastic new pinging blade. They did not have to do this and I certainly didn't expect this outcome when we spoke to them at expo 2015.  A sign of a great company is how they sort out problems and B3 have more than ticked all of the boxes in this regard. Thanks again on behalf of a very happy 13 yr old  :)

Many thanks for the kind words.
Title: Re: Exceptional customer service
Post by: King pair on March 09, 2015, 02:00:51 PM
Just t quickly hijack the thread, i have dealt with Streaky and the boys quite alot over the last couple of months and they have been nothing short of exceptional. from my original order to a replacement due to a stitching issue theyve been perfect.
Title: Re: Exceptional customer service
Post by: simonmay5 on March 09, 2015, 02:11:43 PM
It does show how lucky we are to have forum sponsors who will bend over backwards to make sure we are happy .and top work b3 sounds like you made a young lad very happy  :)
Title: Re: Exceptional customer service
Post by: i12breakfree on March 09, 2015, 02:20:49 PM
Any pics ?
Title: Re: Exceptional customer service
Post by: The Doctor on March 09, 2015, 02:31:47 PM
It does show how lucky we are to have forum sponsors who will bend over backwards to make sure we are happy .and top work b3 sounds like you made a young lad very happy  :)

Hi Simon -  to be fair just the normal service. I didnt know he was a forum meber until this post.......