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Author Topic: Exceptional customer service  (Read 2069 times)

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shentser

Exceptional customer service
« on: March 06, 2015, 03:41:22 PM »

i would like to thank all of the guys from B3 for replacing my sons bat with a fantastic new pinging blade. They did not have to do this and I certainly didn't expect this outcome when we spoke to them at expo 2015.  A sign of a great company is how they sort out problems and B3 have more than ticked all of the boxes in this regard. Thanks again on behalf of a very happy 13 yr old  :)
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Northern monkey

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Re: Exceptional customer service
« Reply #1 on: March 06, 2015, 03:47:24 PM »

Well done B3

Mattsky

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Re: Exceptional customer service
« Reply #2 on: March 06, 2015, 11:31:41 PM »

Top chaps!   :D
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The Doctor

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Re: Exceptional customer service
« Reply #3 on: March 09, 2015, 01:51:08 PM »

i would like to thank all of the guys from B3 for replacing my sons bat with a fantastic new pinging blade. They did not have to do this and I certainly didn't expect this outcome when we spoke to them at expo 2015.  A sign of a great company is how they sort out problems and B3 have more than ticked all of the boxes in this regard. Thanks again on behalf of a very happy 13 yr old  :)

Many thanks for the kind words.
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King pair

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Re: Exceptional customer service
« Reply #4 on: March 09, 2015, 02:00:51 PM »

Just t quickly hijack the thread, i have dealt with Streaky and the boys quite alot over the last couple of months and they have been nothing short of exceptional. from my original order to a replacement due to a stitching issue theyve been perfect.
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simonmay5

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Re: Exceptional customer service
« Reply #5 on: March 09, 2015, 02:11:43 PM »

It does show how lucky we are to have forum sponsors who will bend over backwards to make sure we are happy .and top work b3 sounds like you made a young lad very happy  :)
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i12breakfree

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Re: Exceptional customer service
« Reply #6 on: March 09, 2015, 02:20:49 PM »

Any pics ?
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The Doctor

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Re: Exceptional customer service
« Reply #7 on: March 09, 2015, 02:31:47 PM »

It does show how lucky we are to have forum sponsors who will bend over backwards to make sure we are happy .and top work b3 sounds like you made a young lad very happy  :)

Hi Simon -  to be fair just the normal service. I didnt know he was a forum meber until this post.......
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