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Equipment => Pads => Topic started by: icewolf on May 06, 2015, 05:22:03 PM

Title: Gray Nicolls Legend no gel and twisted?
Post by: icewolf on May 06, 2015, 05:22:03 PM
Hi guys,

I just received the delivery for my Gray Nicolls Legend pads, but I noticed they are twisted a little so if I align from bottom the the knee roll twists to left. The cane going up from the center of logo to knee is not in center either. Plus there is no gell in the knee section. I ordered from Barringtonsports.co.uk. Are those fake or rejected from the factory or something? These are expensive pads :O

Check the photos here:

https://www.flickr.com/photos/syedzaidi/17392372731/ (https://www.flickr.com/photos/syedzaidi/17392372731/)
https://www.flickr.com/photos/syedzaidi/17390753402/ (https://www.flickr.com/photos/syedzaidi/17390753402/)
Title: Re: Gray Nicolls Legend no gel and twisted?
Post by: smilley792 on May 06, 2015, 05:36:22 PM
Not sure barrington sell fakes. So maybe seconds or a one off.

Having said that. Only the gel section would be the issue the pads are twisted by design.
There right handed pads. So the top half has a slight twist to face the bowler once in stance. 
Title: Re: Gray Nicolls Legend no gel and twisted?
Post by: horseman on May 06, 2015, 05:38:29 PM
I would say they've sent you an old model. I'm sure as well that the twist in the pad has been mentioned before (by design rather than fault).
Title: Re: Gray Nicolls Legend no gel and twisted?
Post by: icewolf on May 06, 2015, 05:42:47 PM
I would say they've sent you an old model. I'm sure as well that the twist in the pad has been mentioned before (by design rather than fault).

Just checked gray nicolls website and the front looks the same but the straps are different, maybe they sent me a 2-3 yrs old model? :O
Title: Re: Gray Nicolls Legend no gel and twisted?
Post by: Seniorplayer on May 06, 2015, 05:54:45 PM
Barringtons are a reputable company can't see them selling fakes but they do look similar to an older model.
Title: Re: Gray Nicolls Legend no gel and twisted?
Post by: icewolf on May 06, 2015, 06:12:56 PM
Barringtons are a reputable company can't see them selling fakes but they do look similar to an older model.


They sent me 2013 model, crap absolutely crap all these cricket companies are crap. They think their customers are stupid or something.

Found these here http://cricketgearreviews.com/tag/gray-nicolls-legend-cricket-pads-and-gloves-2013/ (http://cricketgearreviews.com/tag/gray-nicolls-legend-cricket-pads-and-gloves-2013/)
Title: Re: Gray Nicolls Legend no gel and twisted?
Post by: Giraffe208 on May 06, 2015, 06:18:37 PM
Did you pay £100 for them?
Title: Re: Gray Nicolls Legend no gel and twisted?
Post by: smilley792 on May 06, 2015, 06:19:46 PM
If you paid 2015 prices then that is shocking and very deceitful.

I shall avoid barrington from now on!
Title: Re: Gray Nicolls Legend no gel and twisted?
Post by: icewolf on May 06, 2015, 06:21:58 PM
Did you pay £100 for them?

Yes £100...I got £5 off for some offer but yes they are for £100
Title: Re: Gray Nicolls Legend no gel and twisted?
Post by: brokenbat on May 06, 2015, 06:22:11 PM
Mine are twisted too, but have the gel.
Title: Re: Gray Nicolls Legend no gel and twisted?
Post by: icewolf on May 06, 2015, 06:25:36 PM
If you paid 2015 prices then that is shocking and very deceitful.

I shall avoid barrington from now on!


I ordered these http://www.barringtonsports.com/products/gray_nicolls_legend_batting_pads_2013/19608/view (http://www.barringtonsports.com/products/gray_nicolls_legend_batting_pads_2013/19608/view)

In picture its 2015 model for a full £100
Title: Re: Gray Nicolls Legend no gel and twisted?
Post by: Seniorplayer on May 06, 2015, 06:41:22 PM
They sent me 2013 model, crap absolutely crap all these cricket companies are crap. They think their customers are stupid or something.

Found these here [url]http://cricketgearreviews.com/tag/gray-nicolls-legend-cricket-pads-and-gloves-2013/[/url] ([url]http://cricketgearreviews.com/tag/gray-nicolls-legend-cricket-pads-and-gloves-2013/[/url])


I would contact Barringtons and explain that you believe that you have been sent the 2013 model. It could be a genuine mistake also I believe that they have a free returns and no quibble refunds policy.
Title: Re: Gray Nicolls Legend no gel and twisted?
Post by: Giraffe208 on May 06, 2015, 06:49:47 PM
It's a bit misleading to be honest. Picture shows the latest model. Description is missing the information about the Gel knee padding.

The following has been taken from the Vitas website advertising the product with the same image

"Internal Poly Armour Knee Guard - Thermo plastic knee cup moulded to fit the shape of the knee. Impact Gel - Inserted to the knee cup for comfort. "

compared to Barringtons

"KNEE GUARD
Made from CCT materials, this specially moulded component is inserted inside the leg guards, for total
shielding in this key impact zone. The ergonomic design fits the contours of the knee, and maximises leg movement."

As others have said though they offer a FREE returns service via collect+ so might be worth giving them a chance to rectify the situation as it could be an honest mistake
Title: Re: Gray Nicolls Legend no gel and twisted?
Post by: icewolf on May 06, 2015, 06:57:38 PM
I've contacted them hopefully they'll send me the replacement but that will waste another week of practice.  >:(
Title: Re: Gray Nicolls Legend no gel and twisted?
Post by: icewolf on May 07, 2015, 09:08:30 AM
They are saying "you ordered the 2014 version and you got 2014 version" lol. It's not 2014 version and its different from the photos on their website. They said if I wanted to return i could do that and my refund will be issued in about 3-4 weeks time as collect+ takes about 2-3 weeks to deliver back to them LOL.

All of these cricket companies are total CRAP. Its been a month since I started buying my things, first from cricket direct they took 10 days to refund me because they never sent me anything and after a fight they refunded. Then VKS, they delivered but sizes were not right for a couple of things, to get them replaced it took me about 10 days. Now this bullshit.
Title: Re: Gray Nicolls Legend no gel and twisted?
Post by: WalkingWicket37 on May 07, 2015, 09:14:46 AM
That's a bit harsh on VKS mate, it's not their fault you ordered the wrong size items!  :-[

As for Cricket Direct and Barringtons, I've never used either so cannot personally comment, but from what you've said you've got a right to feel hard done by.
Title: Re: Gray Nicolls Legend no gel and twisted?
Post by: Seniorplayer on May 07, 2015, 09:28:02 AM
Can understand your frustration and anoyance personally when ordering online tend to get  my kit  pre season.
Title: Re: Gray Nicolls Legend no gel and twisted?
Post by: ProCricketer1982 on May 07, 2015, 09:29:57 AM
just sums up modern day customer service tbh, not sure why anyone is surprised.
Title: Re: Gray Nicolls Legend no gel and twisted?
Post by: horseman on May 07, 2015, 10:06:00 AM
Send them back with myhermes 3-5 quid. Then make sure they refund you by next week. Then order from someone else!! If people dont value your business enough its best to not give it them. As the pro says, its the norm nowadays. Apart from a select group who go above and beyond.
Title: Re: Gray Nicolls Legend no gel and twisted?
Post by: Vitas Cricket on May 07, 2015, 10:18:08 AM
You could always use a forum sponsor, we are more than happy to help, even if it is product we don't actively stock.

The Legend pad is slightly twisted by design, my 2012 Legends are still going strong and are my favourite pads ever, but it did take me a little while to get used to the twist. The model you have received is the 2013 pad, not the 2014 one. Their URL even carries '2013' so i'm not sure whats going on.
Title: Re: Gray Nicolls Legend no gel and twisted?
Post by: Ayrtek Cricket on May 07, 2015, 12:40:56 PM
just sums up modern day customer service tbh, not sure why anyone is surprised.

Bit of a mass generalisation there, some companies pride themselves on customer service and I would like to think build up a loyal customer base as part of it.
Title: Re: Gray Nicolls Legend no gel and twisted?
Post by: icewolf on May 07, 2015, 02:42:03 PM
After sending some photos they now agree that they are 2013 version and were sent by mistake. Now they don't have my size in stock and it would take 10 days for the new stock to arrive that means about 3 weeks. >:( >:( >:(
Title: Re: Gray Nicolls Legend no gel and twisted?
Post by: Vitas Cricket on May 07, 2015, 02:43:29 PM
After sending some photos they now agree that they are 2013 version and were sent by mistake. Now they don't have my size in stock and it would take 10 days for the new stock to arrive that means about 3 weeks. >:( >:( >:(

I'm guessing you want small mens RH based on previous posts? I could have a set in stock with me on Monday if required.
Title: Re: Gray Nicolls Legend no gel and twisted?
Post by: icewolf on May 07, 2015, 02:44:06 PM
Can anyone please tell me if they r foam only or do they have cane+HDF around shin area? I know the new ones have that.
Title: Re: Gray Nicolls Legend no gel and twisted?
Post by: icewolf on May 07, 2015, 02:45:03 PM
I'm guessing you want small mens RH based on previous posts? I could have a set in stock with me on Monday if required.

Thanks, yes small men size but I dont know how long will they take to refund me.
Title: Re: Gray Nicolls Legend no gel and twisted?
Post by: Vitas Cricket on May 07, 2015, 02:46:38 PM
Can anyone please tell me if they r foam only or do they have cane+HDF around shin area? I know the new ones have that.

2013 is foam according to the catalogue.
Title: Re: Gray Nicolls Legend no gel and twisted?
Post by: procricket on May 07, 2015, 02:53:12 PM
just sums up modern day customer service tbh, not sure why anyone is surprised.

I was up till half one sorting something out last night I think people are spoilt on this forum by customer service by and large yes we mess up sometimes but we try our best all or most in here for sure I know that.

Ps as I keep telling people I'm not on commission either I did it to sort somebody out!!!!
Title: Re: Gray Nicolls Legend no gel and twisted?
Post by: icewolf on May 07, 2015, 03:38:11 PM
2013 is foam according to the catalogue.

Yeah that's the main reason I wanted to return these otherwise they are still very nice and feel solid.
Title: Re: Gray Nicolls Legend no gel and twisted?
Post by: icewolf on May 07, 2015, 03:53:03 PM
Any other high end pads recommendations? is there any company that still makes their pads and gloves in UK?
Title: Re: Gray Nicolls Legend no gel and twisted?
Post by: horseman on May 08, 2015, 06:24:57 AM
@icewolf , there are plenty of options. Jake at vitas can direct you. Vks do a great in house set, ss made by memory.

Whilst on the subject I just wanted to say that the forum sponsors go above and beyond our expectations with regards service. Most on here will put in a call to their most trusted for any kit. In my case bats - paul aldred, the doctor and procricket at b3. Anything else I always send jake an email. I think the service quotes were more suited at the sports direct type staff or similar.
Title: Re: Gray Nicolls Legend no gel and twisted?
Post by: icewolf on May 08, 2015, 01:54:26 PM
They have given me the refund, great service :)
Title: Re: Gray Nicolls Legend no gel and twisted?
Post by: Percy on May 08, 2015, 02:11:39 PM
Just wanted to say that I recently bought a bat from Barringtons and the service was excellent, good accurate description of weight, grains, ping / sweet spot,  pick up and photos were  emailed - I know some of this is subjective but it was pretty good.

I did ask a couple of our sponsors if they had what I wanted but no one had it in stock so had to venture else where.
Title: Re: Gray Nicolls Legend no gel and twisted?
Post by: icewolf on May 10, 2015, 04:45:40 PM
I'm guessing you want small mens RH based on previous posts? I could have a set in stock with me on Monday if required.

Do you have the 2015 model legends right? whats the price and how quickly can you deliver? also the delivery charge? Barrington is offering free next day shipping and for £95.
Title: Re: Gray Nicolls Legend no gel and twisted?
Post by: fromthehip on May 10, 2015, 06:33:30 PM
Look on website they do have one or perhaps u have and have noticed they are £4 more and u want to get from them at same price..... ;)
Title: Re: Gray Nicolls Legend no gel and twisted?
Post by: icewolf on May 10, 2015, 06:37:59 PM
Look on website they do have one or perhaps u have and have noticed they are £4 more and u want to get from them at same price..... ;)

Yes if you complete your order on barrington they offer you £5 off so its £95 but they dont have them in stock for my size at the moment they'll have them in about 2 weeks i guess.

Anyway I have ordered from VITA an hr ago for £99 :) hope they deliver by tuesday thats my next nets day.
Title: Re: Gray Nicolls Legend no gel and twisted?
Post by: fromthehip on May 10, 2015, 06:43:26 PM
I was in Friday sure if they have them they will be out Monday for Tuesday
Title: Re: Gray Nicolls Legend no gel and twisted?
Post by: icewolf on May 10, 2015, 07:16:58 PM
I was in Friday sure if they have them they will be out Monday for Tuesday

Thats great :)
Title: Re: Gray Nicolls Legend no gel and twisted?
Post by: icewolf on May 10, 2015, 07:18:15 PM
Living 100 miles away from any cricket store has caused frustration for me for sizing and other issues when buying online without knowing anything.
Title: Re: Gray Nicolls Legend no gel and twisted?
Post by: icewolf on May 11, 2015, 01:41:27 PM
I'm guessing you want small mens RH based on previous posts? I could have a set in stock with me on Monday if required.

I placed my order yesterday I want to know exactly when can you deliver? If its going to take 2-3 weeks then please cancel and refund immediately.

Thanks
Title: Re: Gray Nicolls Legend no gel and twisted?
Post by: horseman on May 11, 2015, 01:47:40 PM
I would say grays and vitas are excellent for delivery times. Tuesday might be pushing it a bit though.
Title: Re: Gray Nicolls Legend no gel and twisted?
Post by: TangoWhiskey on May 11, 2015, 01:57:29 PM
I bought GN Legends a couple of years ago. They still bloody squeak, so irritating.
Title: Re: Gray Nicolls Legend no gel and twisted?
Post by: fromthehip on May 11, 2015, 02:57:34 PM
I placed my order yesterday I want to know exactly when can you deliver? If its going to take 2-3 weeks then please cancel and refund immediately.

Thanks
Contact them instead of putting your demands on here
Title: Re: Gray Nicolls Legend no gel and twisted?
Post by: Vitas Cricket on May 11, 2015, 02:59:54 PM
I don't get a notification on the forum unless you "@" me like this:

@icewolf

So apologies for missing this post. Many thanks for your order. As i said earlier in the topic i don't actually hold small mens in stock. As i've noted your frustration with other retailers i ordered (at our expense) the pads for you from Gray Nics on a next day delivery this morning, normally at this time of year orders take approx 3 days to arrive to us. As discussed in our email conversation this afternoon, they will arrive tomorrow morning, normally we don't offer next day delivery as part of our free delivery offer, but they will be sent out to you for delivery on Wednesday :)
Title: Re: Gray Nicolls Legend no gel and twisted?
Post by: horseman on May 11, 2015, 03:07:07 PM
I don't get a notification on the forum unless you "@" me like this:

@icewolf

So apologies for missing this post. Many thanks for your order. As i said earlier in the topic i don't actually hold small mens in stock. As i've noted your frustration with other retailers i ordered (at our expense) the pads for you from Gray Nics on a next day delivery this morning, normally at this time of year orders take approx 3 days to arrive to us. As discussed in our email conversation this afternoon, they will arrive tomorrow morning, normally we don't offer next day delivery as part of our free delivery offer, but they will be sent out to you for delivery on Wednesday :)

Nice one @Vitas Cricket , now find me some gloves jake before you start trying to halt world hunger or planning world domination! !
Title: Re: Gray Nicolls Legend no gel and twisted?
Post by: icewolf on May 11, 2015, 03:13:34 PM
I don't get a notification on the forum unless you "@" me like this:

@icewolf

So apologies for missing this post. Many thanks for your order. As i said earlier in the topic i don't actually hold small mens in stock. As i've noted your frustration with other retailers i ordered (at our expense) the pads for you from Gray Nics on a next day delivery this morning, normally at this time of year orders take approx 3 days to arrive to us. As discussed in our email conversation this afternoon, they will arrive tomorrow morning, normally we don't offer next day delivery as part of our free delivery offer, but they will be sent out to you for delivery on Wednesday :)

Thanks mate really appreciate that  :D
Title: Re: Gray Nicolls Legend no gel and twisted?
Post by: icewolf on May 17, 2015, 08:13:07 PM
Got them quickly thanks @Vitas Cricket and I must say they are the best pads I've every used, so comfortable and just awesome.
Title: Re: Gray Nicolls Legend no gel and twisted?
Post by: Vitas Cricket on May 18, 2015, 12:48:24 PM
Got them quickly thanks @Vitas Cricket and I must say they are the best pads I've every used, so comfortable and just awesome.

@icewolf

Glad to hear it mate, mine are definitely my favourite pads ever.