Custom Bats Cricket Forum

Companies => Custom companies => Fusion Sports => Topic started by: raymond on February 18, 2010, 09:41:51 AM

Title: Phone Number
Post by: raymond on February 18, 2010, 09:41:51 AM: Does anyone have either James or Bills phone number, i sent a bat to them about 3 months ago and havent heard a thing despite several emails.

Cheers
Title: Re: Phone Number
Post by: Ayrtek Cricket on February 18, 2010, 09:49:34 AM: Contact Details

Mere Moor Farm,
Jack Lane,
Weston,
Crewe.
CW2 5LE

E-mail: info@fusionsports.co.uk
Phone: 07867786242

Guessing you can get hold of one of them on that mobile number?
Title: Re: Phone Number
Post by: raymond on February 18, 2010, 02:19:06 PM: My bad, didnt see that on the page. Thanks
Title: Re: Phone Number
Post by: Howzat on February 18, 2010, 04:23:47 PM: Fusion are really busy at the moment I think Raymond, the roof has been off the workshop and a lot of building work has been done. Apparently the neighbours sheep are also charging around! :D

Give Bill a ring, hes usually around in the evenings around 6:00
Title: Re: Phone Number
Post by: peplow on February 18, 2010, 04:29:18 PM: there hasn't been much about them on here for ages....anyone dealt with them recently, bats still decent??

Shame they priced lots of people out of the market, i loved my fusion but wouldnt consider another one at the prices they are at now, especially with all the stuff/people knocking about on here.
Title: Re: Phone Number
Post by: raymond on February 18, 2010, 04:45:55 PM: Ok ill give bill a call, you have his number leo?
Title: Re: Phone Number
Post by: Talisman on February 18, 2010, 04:47:24 PM: I think it has been written before but wholeheartedly believe it to be true that since Tom left there has been very promotion of their kit online, they must miss him as they were the most fashionable brand on the forum for quite a while.
Title: Re: Phone Number
Post by: Buzz on February 18, 2010, 04:49:37 PM: Easy Mike - not another compliment today? You better walk away from the computer and have a cup of tea!
Title: Re: Phone Number
Post by: peplow on February 18, 2010, 04:49:49 PM: was gonna say they were all people talked about for ages, i've had too, one has been passed on but i absolutely adore the one i sitll have! They just seemed to disappear now no-one promotes them online like you say.... prices got too high for my liking too, was gonna send off for a refurb but they dont answer emails, another mojor flaw.
Title: Re: Phone Number
Post by: Talisman on February 18, 2010, 05:01:53 PM: I'm too old and busy to play games, if I think something deserves a positive comment I'll make it, if it deserves a negative one I'll make it. Honesty makes it so much easier to converse.
Title: Re: Phone Number
Post by: peplow on February 18, 2010, 05:04:58 PM: Mike is always fair guys, just says what he thinks......nothing wrong with that.
Title: Re: Phone Number
Post by: Talisman on February 18, 2010, 05:07:47 PM: I think you are very bad for not paypal'ing my money ;)
Title: Re: Phone Number
Post by: raymond on February 18, 2010, 05:31:28 PM: I didnt think my bat was anything special, went alright for a bit then broke - especially as it was a 'limited edition' so should of been specially selected willow.

And i understand if they are busy but not responding for months on end is not right, especially as i dont know whether i have to buy a new bat or not!
Title: Re: Phone Number
Post by: peplow on February 18, 2010, 05:58:36 PM: Quote from: Talisman on February 18, 2010, 05:07:47 PM
I think you are very bad for not paypal'ing my money ;)

i've emailed you asking about bank details ;) you are bad for not answering my email ;)

just my mate is paying for his stuff (as i'm not buying it for him!) and bank transfer is best for him.......
Title: Re: Phone Number
Post by: peplow on February 18, 2010, 05:59:37 PM: obviousuly if thats okay with you...... if not i'll have to get him to pay me and me to pay you!
Title: Re: Phone Number
Post by: Talisman on February 18, 2010, 06:16:53 PM: Damn, you are right...... that's all good with me, will send across details for you, tut tut me.
Title: Re: Phone Number
Post by: peplow on February 18, 2010, 06:48:37 PM: :D no problem. will do it all tomorrow then when i recieve them! :)
Title: Re: Phone Number
Post by: kenbriooo on February 18, 2010, 07:09:50 PM: When I first found this forum and the CSF(I'll wash my mouth out) Fusion where the the most talked about brand and almost everyother review was about another Superbest. I got one cos they seemed so good, but to be honest we didn't get on!

Think they will struggle to get back to the standing they once enjoyed especially given that so many other bat makers seem to have come to the fore front. To behonest the one thing Fusion made me aware of was custom British batmakers stearing me away from the named brands, so perhaps Fusion have become a victim of their own success
Title: Re: Phone Number
Post by: raymond on February 18, 2010, 07:33:26 PM: Thats ridiculous, the forums are simply subject to trends and niches that do not apply to the market as a whole. Fusions are clearly less popular on the forums in recent times, but that will have a negligible effect on their overall sales considering how many bats they must sell overall. I spoke to James earlier this year and he said that they are selling more and more each year.
Title: Re: Phone Number
Post by: raymond on March 20, 2010, 11:31:02 PM: I spoke to bill a couple of weeks ago, he said that hed sort it and call me first thing in the morning but didnt. is the only way to deal with them to go and band down the door?
Title: Re: Phone Number
Post by: peplow on March 21, 2010, 11:26:42 AM: Their customer service isn't great to be honest, but once you get through they mnake some quality gear imo!
Title: Re: Phone Number
Post by: raymond on March 21, 2010, 06:38:54 PM: I think isnt great is an understatement, 5 month anniversary next week.

On a more serious note anyone have any ideas about what to do to sort this out?
Title: Re: Phone Number
Post by: Coach on September 02, 2010, 06:59:04 AM: The phone number seems not to work anyone been in contact recently?
Title: Re: Phone Number
Post by: snafu on September 02, 2010, 08:10:29 AM: try 01270256120 as its another number i have for them
Title: Re: Phone Number
Post by: Howzat on September 02, 2010, 08:57:32 AM: They wont reply anyway... I have rung for months asking for my skyer to be sent back. I sent the skyer back to be repaired 3 months ago, whenever I ring I am told they will try really hard to get it out on tuesday/wednesday/thursday/friday. It never comes.
Title: Re: Phone Number
Post by: Coach on September 02, 2010, 03:08:23 PM: Sounds like things are falling apart without Thomas! Website hasn't been updated all year either...
Title: Re: Phone Number
Post by: raymond.2 on September 02, 2010, 06:06:29 PM: I reckon the only way of speaking to one of them is to and visit as they just dont reply to phone calls or emails.

When i finally got hold of james he sent me a bat immediately and it came the next day.

Not sure whats happening to them... neither of the bats i had were anything like as good as i was told they would be by him.
Title: Re: Phone Number
Post by: peplow on September 02, 2010, 06:10:12 PM: Yeah the demise of a once good brand, having said that their actual fielding products are pretty nifty!
Title: Re: Phone Number
Post by: yvk3103 on September 02, 2010, 06:50:57 PM: Quote from: raymond.2 on September 02, 2010, 06:06:29 PM

Not sure whats happening to them... neither of the bats i had were anything like as good as i was told they would be by him.
i have been told by a trustworthy source that the bats are now made in Pakistan and then just given the finishing touches here. Very few are made here now as James does not have time (as he if focusing more on developing newer training aids)