Phone Number
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Author Topic: Phone Number  (Read 22570 times)

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Talisman

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Re: Phone Number
« Reply #15 on: February 18, 2010, 06:16:53 PM »

Damn, you are right...... that's all good with me, will send across details for you, tut tut me.
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peplow

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Re: Phone Number
« Reply #16 on: February 18, 2010, 06:48:37 PM »

:D no problem. will do it all tomorrow then when i recieve them! :)
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kenbriooo

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Re: Phone Number
« Reply #17 on: February 18, 2010, 07:09:50 PM »

When I first found this forum and the CSF(I'll wash my mouth out) Fusion where the the most talked about brand and almost everyother review was about another Superbest. I got one cos they seemed so good, but to be honest we didn't get on!

Think they will struggle to get back to the standing they once enjoyed especially given that so many other bat makers seem to have come to the fore front. To behonest the one thing Fusion made me aware of was custom British batmakers stearing me away from the named brands, so perhaps Fusion have become a victim of their own success
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raymond

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Re: Phone Number
« Reply #18 on: February 18, 2010, 07:33:26 PM »

Thats ridiculous, the forums are simply subject to trends and niches that do not apply to the market as a whole. Fusions are clearly less popular on the forums in recent times, but that will have a negligible effect on their overall sales considering how many bats they must sell overall. I spoke to James earlier this year and he said that they are selling more and more each year.
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raymond

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Re: Phone Number
« Reply #19 on: March 20, 2010, 11:31:02 PM »

I spoke to bill a couple of weeks ago, he said that  hed sort it and call me first thing in the morning but didnt. is the only way to deal with them to go and band down the door?
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peplow

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Re: Phone Number
« Reply #20 on: March 21, 2010, 11:26:42 AM »

Their customer service isn't great to be honest, but once you get through they mnake some quality gear imo!
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raymond

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Re: Phone Number
« Reply #21 on: March 21, 2010, 06:38:54 PM »

I think isnt great is an understatement, 5 month anniversary next week.

On a more serious note anyone have any ideas about what to do to sort this out?
« Last Edit: March 22, 2010, 06:29:34 PM by raymond »
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Coach

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Re: Phone Number
« Reply #22 on: September 02, 2010, 06:59:04 AM »

The phone number seems not to work anyone been in contact recently?
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snafu

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Re: Phone Number
« Reply #23 on: September 02, 2010, 08:10:29 AM »

try 01270256120 as its another number i have for them
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Howzat

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Re: Phone Number
« Reply #24 on: September 02, 2010, 08:57:32 AM »

They wont reply anyway... I have rung for months asking for my skyer to be sent back. I sent the skyer back to be repaired 3 months ago, whenever I ring I am told they will try really hard to get it out on tuesday/wednesday/thursday/friday. It never comes.
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Coach

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Re: Phone Number
« Reply #25 on: September 02, 2010, 03:08:23 PM »

Sounds like things are falling apart without Thomas! Website hasn't been updated all year either...
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raymond.2

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Re: Phone Number
« Reply #26 on: September 02, 2010, 06:06:29 PM »

I reckon the only way of speaking to one of them is to and visit as they just dont reply to phone calls or emails.

When i finally got hold of james he sent me a bat immediately and it came the next day.

Not sure whats happening to them... neither of the bats i had were anything like as good as i was told they would be by him.
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peplow

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Re: Phone Number
« Reply #27 on: September 02, 2010, 06:10:12 PM »

Yeah the demise of a once good brand, having said that their actual fielding products are pretty nifty!
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yvk3103

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Re: Phone Number
« Reply #28 on: September 02, 2010, 06:50:57 PM »


Not sure whats happening to them... neither of the bats i had were anything like as good as i was told they would be by him.
i have been told by a trustworthy source that the bats are now made in Pakistan and then just given the finishing touches here. Very few are made here now as James does not have time (as he if focusing more on developing newer training aids)
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