Custom Bats Cricket Forum
Companies => Off-the-shelf companies => Kookaburra => Topic started by: AlRidd on November 03, 2010, 05:10:14 PM
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Hello all,
Just wanted to give a brief review of my experience with Kookaburra's customer service.
I recently purchased a stunning Tim Keeley bat from Mike (Talisman), however upon getting throwdowns and playing air shots I realised the bat was a little on the heavy side, especially considering I am quite pedantic about my grip setup which weighs 2.4 ounces. All in the bat had a deadweight of 2lb 13.1.
Despite being 6 foot 3 I am a light bat man. I emailed a few companies and got quite a few quotes on a weight reduction, ranging from £20 to £40+. But due to having previous good experiences with Kookaburra's refurbishments I decided to go with them.
I was a bit cheeky and asked if there was any chance of getting their stickers applied to my bat and to my surprise they said it was not a problem!
I asked for;
A weight reduction so that the dead weight of the bat including my grip setup was 2lb 9.5.
Kookaburra CCX Stickers to be applied.
A White Toe guard.
An anti-scuff sheet to be applied.
A White Kookaburra Max grip to be applied.
To keep a decent size profile, with more emphasis on a big spine than big edges.
Kookaburra quoted me at £30 Including return postage for this which was a very good price.
To say I was happy with what I received less than a 10 days afetr sending would be the understatement of the year! The bat feels absolutely sublime, looks the mutts nuts, and still goes like a train.
I will get pictures up when my camera finishes recharging.
P.S. The guy at Kookaburra who sorted it all out for me was called Jonny Weber and was extremely nice and also very helpful.
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that sounds like an awesome deal , after stickers / grip / scuff/ toeguard / return postage , they must have only made about £20 (postage being most of this obv) ,
any before and after pictures ?? just seen the cameras on charge
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Sounds like a cracking deal Al!
I am glad you are pleased with there service as many people don't seem to be pleased with weight reduction service.
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Pics on the way! And would just like to mention a special thanks to Talisman for getting me such an amazing bat in the first place!
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does sound like a cracking deal and great customer service
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Sorry about the awful picture quality. Doesn't do the bat justice :(
(http://i214.photobucket.com/albums/cc106/bobsmith007/SNC00305.jpg)
(http://i214.photobucket.com/albums/cc106/bobsmith007/SNC00310.jpg)
(http://i214.photobucket.com/albums/cc106/bobsmith007/SNC00307.jpg)
(http://i214.photobucket.com/albums/cc106/bobsmith007/SNC00309.jpg)
(http://i214.photobucket.com/albums/cc106/bobsmith007/SNC00318.jpg)
(http://i214.photobucket.com/albums/cc106/bobsmith007/SNC00311.jpg)
(http://i214.photobucket.com/albums/cc106/bobsmith007/SNC00314.jpg)
(http://i214.photobucket.com/albums/cc106/bobsmith007/SNC00313.jpg)
(http://i214.photobucket.com/albums/cc106/bobsmith007/SNC00316.jpg)
(http://i214.photobucket.com/albums/cc106/bobsmith007/SNC00315.jpg)
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absolutely gorgeous bat! like the stickers too
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Looks great!
Any chance you could pass on the email you used? I did try and get in touch a little while back but no joy....
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Bat look stunning! It is quite massive for its size as well. THe sticker go very well as well and look like a genuine Kookaburra bat.
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Thanks guys :)
And the email I used was returns@kookaburra.co.uk
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looks a great stick, another beauty from Mike, Grains and profile look top notch
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pure bat porn !!! any pics of before the work ?
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bat looks great! and some does the stickers
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pure bat porn !!! any pics of before the work ?
Have got some somewhere! Will whack them up later. Thanks for the feedback chaps, glad you guys like it :)
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This is just making me feel bad after my refurb from Warsop.
Haha, looks like a beaut of a bat mate - I was planning on selling my Warsop and using the money to buy a kook bat off Talisman.
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Couple of questions...
*Tim Keeley bat?? So was it just a plain bat?
And
*What is your grip combo to weight so much???
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Yeah, was originally plain but Mike put some Talisman stickers on it.
And my grip combo is; I have a lot of zinc oxide micropore tape wrapped around the handle with a slightly thicker bottom hand, I then have a Shock Absorba/Kookaburra Max/ something with a different texture bottom hand, and on top either a chevron or a GM Control grip. Oh and I have a small counterbalance on the top of the handle using small bits of old grips and zinc oxide tape.
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Christ...... No wonder the extra weight!
That's good and surprising that they put their stickers on if it's not their bat......
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They have done a good job but why the tape across the toe? they don't put it on their bats and that toe would be stronger than a real Kookaburra.
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The toe is not huge and I just thought it might benefit with a little tape for extra protection, was my addition not Kookaburra's.
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I think that cosmetically it is really ugly there, makes me think that the bat is broken.
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Yeah I agree it does make it a little less attractive but I would rather be safe than sorry! I may well remove it though as I'm sure the toe will be fine.
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i think a better way of doing this is what mike did on a bat i got off him, there is an extra layer off scuff right at the toe with the actual scuff sheet going over the top of this , looks really nice , and presumably does the same thing as extra tape
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Added a couple of finishing touches to it with a grip that compliments the stickers perfectly and a nice Monster Energy sticker.
(http://i214.photobucket.com/albums/cc106/bobsmith007/SNC00321.jpg)
(http://i214.photobucket.com/albums/cc106/bobsmith007/SNC00322.jpg)
(http://i214.photobucket.com/albums/cc106/bobsmith007/SNC00323.jpg)
(http://i214.photobucket.com/albums/cc106/bobsmith007/SNC00324.jpg)
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L is that the biggest monster sticker Sam has?
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Nope, its the medium size one, the large one is very big.
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i recn that looks much better than the usual sticker thats there , really dont like that
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Ould the large one even fit on the back of a bat?
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yeah it can fit as a normal sticker on the back. so it would almost be a monster energy bat!