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Author Topic: GN Xiphos - broken strap  (Read 1185 times)

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richthekeeper

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GN Xiphos - broken strap
« on: May 07, 2011, 05:59:47 PM »
i've got a lovely pair of Gray Nicholls Xiphos wk pads and one of the straps has snapped. I don't want to swap them as they're so light and comfortable, does anyone have any ideas on how to repair? I suppose I could get a strap off an old pair, or maybe GN would repair them for me if I sent them back?
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SG6-18

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Re: GN Xiphos - broken strap
« Reply #1 on: May 07, 2011, 06:12:55 PM »
key is how long have u had them? if you only just got them, then a full refund would be expected. if you've had them a long time, then you may need repair/new pair.  :(
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richthekeeper

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Re: GN Xiphos - broken strap
« Reply #2 on: May 07, 2011, 06:17:09 PM »
they're not new! i'm not after a refund just want to be able to keep using them.
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richthekeeper

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Re: GN Xiphos - broken strap
« Reply #3 on: May 15, 2011, 10:21:22 PM »
just thought i'd mention that i emailed Gray Nicolls about this. they kindly offered to send me a replacement strap and Mama has agreed to sew it on for me :) good as new!
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