James - why don't you get off his back. We don't all have 20 years in the cricket industry to fall back on. Tom is new to this by all accounts. Did you never once change your mind when you set out for world domination back in the late 80's when Lekka began?
He's also a nice chap and is looking for feedback from people who are trying to be constructive and give honest opinions. You are being your usual antagonistic self, and it's not needed. If you spent more time focussing on your attitude towards potential customers and the way you conduct yourself on a public forum, then your reputation wouldn't be as piss poor as it is.