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Author Topic: Old Laver and Wood - needs repair  (Read 11150 times)

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Number4

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Re: Old Laver and Wood - needs repair
« Reply #15 on: August 21, 2012, 02:46:45 AM »
That's what I call customer service.

Now get back to finishing my bat ;)
« Last Edit: August 21, 2012, 04:55:49 AM by Number4 »
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smokem

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Re: Old Laver and Wood - needs repair
« Reply #16 on: August 21, 2012, 05:25:25 AM »
Quote from: LaverWood on August 21, 2012, 02:38:59 AM
Hi there,

I would love to work on this bat myself if possible.  Therefore we would only need you to pay for the return shipping and the work would be completely free of charge.  Please email me at James@laverwood.com and we can go from there.

Thanks, James
Can't ask for much better than that...
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charlie15

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Re: Old Laver and Wood - needs repair
« Reply #17 on: August 21, 2012, 08:05:32 AM »
Quote from: LaverWood on August 21, 2012, 02:38:59 AM
Hi there,

I would love to work on this bat myself if possible.  Therefore we would only need you to pay for the return shipping and the work would be completely free of charge.  Please email me at James@laverwood.com and we can go from there.

Thanks, James

Now that's an offer you can't refuse!
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norbs

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Re: Old Laver and Wood - needs repair
« Reply #18 on: August 21, 2012, 09:17:25 AM »
Quote from: LaverWood on August 21, 2012, 02:38:59 AM
Hi there,

I would love to work on this bat myself if possible.  Therefore we would only need you to pay for the return shipping and the work would be completely free of charge.  Please email me at James@laverwood.com and we can go from there.

Thanks, James

good man James, I know what you mean I've been admiring it from afar, looks lovely
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i12breakfree

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Re: Old Laver and Wood - needs repair
« Reply #19 on: August 21, 2012, 11:11:02 AM »
Quote from: LaverWood on August 21, 2012, 02:38:59 AM
Hi there,

I would love to work on this bat myself if possible.  Therefore we would only need you to pay for the return shipping and the work would be completely free of charge.  Please email me at James@laverwood.com and we can go from there.

Thanks, James

James - Thanks for the generous offer. Send you an email from my gmail id.
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PedalsMcgrew

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Re: Old Laver and Wood - needs repair
« Reply #20 on: August 21, 2012, 11:18:28 AM »
I would love to see what this ends up looking like if it does go back to Laver and Wood. Could be an amazing advert for them....like the RM Williams adverts where they use a pair of 70 year old boots in the pics!
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mally777

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Re: Old Laver and Wood - needs repair
« Reply #21 on: August 21, 2012, 11:21:03 AM »
Awesome service! Really tempting me towards getting a Laver & Wood as my next bat!
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Alvaro

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Re: Old Laver and Wood - needs repair
« Reply #22 on: August 21, 2012, 11:38:14 AM »
Do it.
It's worth it.
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ppccopener

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Re: Old Laver and Wood - needs repair
« Reply #23 on: August 21, 2012, 12:01:31 PM »
great customer service,perhaps sometimes it's worth paying a bit more for a bat for after sales

some of our larger brands should take note
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Alvaro

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Re: Old Laver and Wood - needs repair
« Reply #24 on: August 21, 2012, 12:12:06 PM »
Quote from: ppccopener on August 21, 2012, 12:01:31 PM
great customer service,perhaps sometimes it's worth paying a bit more for a bat for after sales

some of our larger brands should take note

And smaller ones too.
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Bruce

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Re: Old Laver and Wood - needs repair
« Reply #25 on: August 21, 2012, 12:15:12 PM »
Hey, make sure you get some pictures up once it's back!

James, perhaps you could give an account of what you'll be doing to the bat once it's back with you?

Would love to see that!

Thanks in anticipation,
David
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cricketbadger

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Re: Old Laver and Wood - needs repair
« Reply #26 on: August 21, 2012, 12:35:15 PM »
awesome what an offer too good to refuse
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Laver & Wood

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Re: Old Laver and Wood - needs repair
« Reply #27 on: August 21, 2012, 07:45:47 PM »
Thanks guys....  It's our genuine pleasure to work on bats like this!  Nothing better than getting an old favourite back to its former glories.  Will do our best with photos/information if it is ok with the customer!

Amit - about to email you back now.

Thanks a lot
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ajmw89

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Re: Old Laver and Wood - needs repair
« Reply #28 on: August 22, 2012, 07:58:29 AM »
Why can't some of the bigger brands be this generous?  That's a fabulous offer!
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i12breakfree

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Re: Old Laver and Wood - needs repair
« Reply #29 on: August 23, 2012, 05:59:00 PM »
Shipped the bat today to new zealand. James - you are more than welcome to post the pics here after you do your magic on the bat :)
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