Advertise on CBF
Pages: 1 [2] 3

Author Topic: Old Laver and Wood - needs repair  (Read 11146 times)

0 Members and 1 Guest are viewing this topic.

Number4

  • World Cup Winner
  • *****
  • Offline Offline
  • Posts: 4486
  • Trade Count: (0)
Re: Old Laver and Wood - needs repair
« Reply #15 on: August 21, 2012, 02:46:45 AM »
That's what I call customer service.

Now get back to finishing my bat ;)
« Last Edit: August 21, 2012, 04:55:49 AM by Number4 »
Logged
This information is for educational purposes only.
Under no circumstances can this be copied or reproduced in any way without the permission of the author

smokem

  • County 1st XI
  • ***
  • Offline Offline
  • Posts: 973
  • Trade Count: (+1)
Re: Old Laver and Wood - needs repair
« Reply #16 on: August 21, 2012, 05:25:25 AM »
Quote from: LaverWood on August 21, 2012, 02:38:59 AM
Hi there,

I would love to work on this bat myself if possible.  Therefore we would only need you to pay for the return shipping and the work would be completely free of charge.  Please email me at James@laverwood.com and we can go from there.

Thanks, James
Can't ask for much better than that...
Logged

charlie15

  • County 1st XI
  • ***
  • Offline Offline
  • Posts: 826
  • Trade Count: (0)
  • Can't bat, can't bowl, but love the game
    • W&HCC
Re: Old Laver and Wood - needs repair
« Reply #17 on: August 21, 2012, 08:05:32 AM »
Quote from: LaverWood on August 21, 2012, 02:38:59 AM
Hi there,

I would love to work on this bat myself if possible.  Therefore we would only need you to pay for the return shipping and the work would be completely free of charge.  Please email me at James@laverwood.com and we can go from there.

Thanks, James

Now that's an offer you can't refuse!
Logged

norbs

  • County 1st XI
  • ***
  • Offline Offline
  • Posts: 821
  • Trade Count: (0)
Re: Old Laver and Wood - needs repair
« Reply #18 on: August 21, 2012, 09:17:25 AM »
Quote from: LaverWood on August 21, 2012, 02:38:59 AM
Hi there,

I would love to work on this bat myself if possible.  Therefore we would only need you to pay for the return shipping and the work would be completely free of charge.  Please email me at James@laverwood.com and we can go from there.

Thanks, James

good man James, I know what you mean I've been admiring it from afar, looks lovely
Logged

i12breakfree

  • International Captain
  • ****
  • Offline Offline
  • Posts: 2291
  • Trade Count: (+3)
Re: Old Laver and Wood - needs repair
« Reply #19 on: August 21, 2012, 11:11:02 AM »
Quote from: LaverWood on August 21, 2012, 02:38:59 AM
Hi there,

I would love to work on this bat myself if possible.  Therefore we would only need you to pay for the return shipping and the work would be completely free of charge.  Please email me at James@laverwood.com and we can go from there.

Thanks, James

James - Thanks for the generous offer. Send you an email from my gmail id.
Logged

PedalsMcgrew

  • International Captain
  • ****
  • Offline Offline
  • Posts: 2154
  • Trade Count: (+4)
Re: Old Laver and Wood - needs repair
« Reply #20 on: August 21, 2012, 11:18:28 AM »
I would love to see what this ends up looking like if it does go back to Laver and Wood. Could be an amazing advert for them....like the RM Williams adverts where they use a pair of 70 year old boots in the pics!
Logged
Lisa: How's my Rabbit?
Bart: He's dead and dad buried him in the garden, although not in that order..

mally777

  • Club Cricketer
  • **
  • Offline Offline
  • Posts: 118
  • Trade Count: (+1)
Re: Old Laver and Wood - needs repair
« Reply #21 on: August 21, 2012, 11:21:03 AM »
Awesome service! Really tempting me towards getting a Laver & Wood as my next bat!
Logged

Alvaro

  • Forum Legend
  • ******
  • Offline Offline
  • Posts: 6322
  • Trade Count: (+3)
Re: Old Laver and Wood - needs repair
« Reply #22 on: August 21, 2012, 11:38:14 AM »
Do it.
It's worth it.
Logged

ppccopener

  • Forum Legend
  • ******
  • Offline Offline
  • Posts: 7790
  • Trade Count: (+6)
Re: Old Laver and Wood - needs repair
« Reply #23 on: August 21, 2012, 12:01:31 PM »
great customer service,perhaps sometimes it's worth paying a bit more for a bat for after sales

some of our larger brands should take note
Logged

Alvaro

  • Forum Legend
  • ******
  • Offline Offline
  • Posts: 6322
  • Trade Count: (+3)
Re: Old Laver and Wood - needs repair
« Reply #24 on: August 21, 2012, 12:12:06 PM »
Quote from: ppccopener on August 21, 2012, 12:01:31 PM
great customer service,perhaps sometimes it's worth paying a bit more for a bat for after sales

some of our larger brands should take note

And smaller ones too.
Logged

Bruce

  • International Captain
  • ****
  • Offline Offline
  • Posts: 1765
  • Trade Count: (+5)
Re: Old Laver and Wood - needs repair
« Reply #25 on: August 21, 2012, 12:15:12 PM »
Hey, make sure you get some pictures up once it's back!

James, perhaps you could give an account of what you'll be doing to the bat once it's back with you?

Would love to see that!

Thanks in anticipation,
David
Logged
You're only as good as your last knock....

cricketbadger

  • International Captain
  • ****
  • Offline Offline
  • Posts: 2072
  • Trade Count: (+1)
Re: Old Laver and Wood - needs repair
« Reply #26 on: August 21, 2012, 12:35:15 PM »
awesome what an offer too good to refuse
Logged
If we don't beat you we'll knock your bloody heads off.
TCA Coach

Laver & Wood

  • First XI Captain
  • ***
  • Offline Offline
  • Posts: 268
  • Trade Count: (+4)
Re: Old Laver and Wood - needs repair
« Reply #27 on: August 21, 2012, 07:45:47 PM »
Thanks guys....  It's our genuine pleasure to work on bats like this!  Nothing better than getting an old favourite back to its former glories.  Will do our best with photos/information if it is ok with the customer!

Amit - about to email you back now.

Thanks a lot
Logged

ajmw89

  • International Captain
  • ****
  • Offline Offline
  • Posts: 2036
  • Trade Count: (+5)
  • 4XI ornament
    • Wright Cricket
Re: Old Laver and Wood - needs repair
« Reply #28 on: August 22, 2012, 07:58:29 AM »
Why can't some of the bigger brands be this generous?  That's a fabulous offer!
Logged

i12breakfree

  • International Captain
  • ****
  • Offline Offline
  • Posts: 2291
  • Trade Count: (+3)
Re: Old Laver and Wood - needs repair
« Reply #29 on: August 23, 2012, 05:59:00 PM »
Shipped the bat today to new zealand. James - you are more than welcome to post the pics here after you do your magic on the bat :)
Logged
Pages: 1 [2] 3
« previous next »
 

Advertise on CBF