Topic: The Good, The Bad & The Ugly (Read 6392 times)

tim2000s · « **Reply #15 on:** March 06, 2013, 07:29:33 PM »

Quote from: MGFisher23 on March 06, 2013, 06:14:29 PM

Royal mail is just awful in general and has been for years!

Having had trouble with city-link, dhl and another, I'd suggest that none of them is particularly good. I wouldn't say that Royal Mail was any worse.

tushar sehgal · « **Reply #16 on:** March 06, 2013, 11:54:22 PM »

Unfortunate thing is this can happen with any company...my torque players arrived today via fedex with a big dent on the RH bat's outside edge on the back of the bat...this despite being loads of fragile tape on the box and bubble wrap... to pay that much money for the bat & shipping and get a damaged bat is very disappointing...i know it would probably fare worse in my hands but i paid for that right

syedozair@extracover · « **Reply #17 on:** April 08, 2013, 10:43:58 AM »

Quote from: SOULMAN1012 on March 01, 2013, 11:54:13 PM

The Good - The service from BB was excellent. This is my first BB and wen i saw the offer for a damaged bat 2.9 for �95 i was hooked. The bat has a compression crack at the bottom of the bat, this has been fully repaired by the BB batmaker so i was happy with this. I sent a PM got a swift and polite reply to the few questions i had and paid the amount required

The bat arrived inside 3 days of payment which i though was very good and this was included in the �95 cost of the bat.

The personal touch was also very nice but i will come on to that in a minute.

The bat itself is lovely. 8 dead straight and evenly spaced grains on the face, buffed and polished very well and actually the finish on this bat is excellent. I have tapped it up on the mallet and response is very nice as is the lovely ping noise it makes of the mallet. 32 mm edges at largest point and approx 52mm spine height so for 2.9 quite a big of willow. This bat was advertised as having the Malik profile which as you can see as a lowish middle.

The Bad- This is 100% about the (no swearing please) courier that has delivered this to me. I will come onto this again in the next section. This kind of in my mind robbery is just unfair on both the buyer and the seller in this and in fact any other instance, It leaves both parties involved in a difficult position

The Ugly- The bat has arrived with a chunk, dent, crack spolit what ever you wish to call it on the back inside edge. This has one can only assume during transit as there is also damage to the box as well. Now i was well aware that i was buying a bat that already had a defect but the guys at BB where open and honest from the start, i have now also got another ugly mark on an otherwise lovey piece of willow.

Finally before you see the pic just wanted to finally say thank you to Tai at BB. i sent him a Pm this evening when i got in from work and opened the box, he replied and i sent him the pics he then asked for my number and phoned me to apologise and offer me a further discount off the bat. I did refuse his kind offer as i do not believe that a company should lose out through no fault of there own and due to his excellent customer service this means more to me than a few �� refund.

Anyway excuse the rant and hope you like the pics of my first BB

I think u should get a compensation from the seller or from the courier com. why should u suffer for the mistake which u haven't done.

Author Topic: The Good, The Bad & The Ugly (Read 6392 times)

tim2000s

Re: The Good, The Bad & The Ugly

tushar sehgal

Re: The Good, The Bad & The Ugly

syedozair@extracover

Re: The Good, The Bad & The Ugly