I know that there is more than one topic about Soft Pockets already on the forum, so feel free to move this if you feel it necessary. However I feel that a topic praising Tom is more than justified.
A few weeks ago I sent Tom a message asking for prices, but explained that I couldn't pay him until the end of February. He said this wasn't a problem, and I let him know what I wanted and he said he'd sort it for me.
To cut a long story short, I was informed of a slight delay due to unforeseen circumstances, and informed of everything as it happened. Not only was Tom's communication first class, but when the products arrived they were better than I could have hoped for.
There are a couple of pictures of what I ordered, absolutely love them. Thank you very much.
Some people feel excellent customer service shouldn't be praised, it should be standard, but Tom has delivered where many fall short. If anyone is after anything to protect their bat, pads, gloves or helmet, then I would suggest you get in touch with Tom. If you get a service half as good as I did, you would be far from disappointed.
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Topic: Soft Pockets (Read 12719 times)