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SelectCricket

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Re: Select Cricket
« Reply #15 on: August 28, 2013, 11:15:22 AM »

I also know that Josh Gavan from JP Gavan had a similar chain of events but with samples only.
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tailender

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Re: Select Cricket
« Reply #16 on: August 28, 2013, 11:45:00 AM »

I heard your bats are now coming from MSR?

I have a friend who used to order bats from SC Sids on a regular basis. Apparently he ordered a batch of 10 Harrow bats and when they arrived, they where all different sizes and only two where actual harrows.

Very difficult to buy from long distance especially when you aren't always covered by Trading Standards etc.
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SelectCricket

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Re: Select Cricket
« Reply #17 on: August 28, 2013, 12:06:48 PM »

I'm not sure where all these rumours of my kit are coming from but I shall not be discussing it on the forum, sorry.
I have however tried quite a few suppliers over my time so you may be getting some news from scatters of random kit.

Anyway, with SC Sids, I can't believe it any more, they are terrible with service and I believe that they will not be refunding me ever.
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tailender

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Re: Select Cricket
« Reply #18 on: August 28, 2013, 12:53:30 PM »

Is there no way of getting a refund?

What is their reasoning for not giving one?
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SelectCricket

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Re: Select Cricket
« Reply #19 on: August 28, 2013, 12:55:08 PM »

They said I agreed to them being of good quality.
There is only so much you can see in 5 seconds of video, I said they look fine but when they turn up, you can only then tell that the protection and stitching is shoddy.

They said they will sell them to get the money back and then refund.
I have sent many emails to no avail
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tailender

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Re: Select Cricket
« Reply #20 on: August 28, 2013, 12:59:48 PM »

Is your payment not protected in any way? either via Western Union or your bank etc?

Ive heard nothing but bad news about SC Sids, they claim to supply a lot of companies but I strongly doubt it seeing as though they struggle to make quality kit.
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SelectCricket

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Re: Select Cricket
« Reply #21 on: August 28, 2013, 01:03:16 PM »

Is your payment not protected in any way? either via Western Union or your bank etc?

Ive heard nothing but bad news about SC Sids, they claim to supply a lot of companies but I strongly doubt it seeing as though they struggle to make quality kit.
What can you do in terms of protection when paying via PayPal but the 45 days are up?
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Vitas Cricket

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Re: Select Cricket
« Reply #22 on: August 28, 2013, 01:07:24 PM »

Unless you used a credit card to fund the paypal payment, probably not much.

tailender

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Re: Select Cricket
« Reply #23 on: August 29, 2013, 06:45:50 PM »

you can open a dispute with paypal anytime after 30 days as a buyer.

Contact their resolution dept and they will look into the transaction etc.

As I say, a friend of mine ordered harrow bats that arrived all different sizes. He paid using western union so unfortunately didn't get a refund
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Vitas Cricket

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Re: Select Cricket
« Reply #24 on: August 29, 2013, 07:03:27 PM »

you can open a dispute with paypal anytime after 30 days as a buyer.

Contact their resolution dept and they will look into the transaction etc.

As I say, a friend of mine ordered harrow bats that arrived all different sizes. He paid using western union so unfortunately didn't get a refund

Not sure this is accurate. You have to open a dispute within 45 days of payment. You then have 20 days to resolve things with the seller or ask paypal to adjudicate by escalating it to a claim.

Paypals buyer protection does not apply once the 45 days is up, or if you miss the secondary 20 day cut off.

tailender

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Re: Select Cricket
« Reply #25 on: August 29, 2013, 07:17:22 PM »

Really??

Apologies, that's news to me. I was of the understanding that you could open a dispute anytime after 30 days.

Sorry for the wrong info guys.

How about Western Union? what are their terms
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SelectCricket

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Re: Select Cricket
« Reply #26 on: August 30, 2013, 11:35:03 AM »

I am trying my best to work on getting gradual refund. As a said, stay clear of them.
Is there a thread for companies to stay clear of?

Also, I have gone through the tough time now and believe I have found the right suppliers for me in all aspects, so it's all going ok.
« Last Edit: August 30, 2013, 11:52:17 AM by uknsaunders »
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