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[Edward Lowy]

Just read this post and shocked at just how defensive and aggressive Edward's comments about his new GM range. This is no way to build up a brand reputation. You just have to take criticism on board and accept you'll never please everyone just as some people who like Sainsbury's dislike Tesco's and vice versa. 

Personally I find the GM stickers as dull as ditch water, a cross between traditional and Asian brand big letters. Sorry just doesn't do it for me and no matter how good the bats are I wouldn't consider one while they look like that. Look at Salix, they have changed their stickers 3 or 4 times over the last few years. They always look classy and aren't afraid to change and be different. GM should be classy and play on their heritage more as they are one of the oldest bat makers, as well as have some funky styles to appeal to all ages. Well that's my opinion anyway.

Defensive and aggressive! Excellent.

Thanks for your views, sorry we don't come up to scratch for you

Kind regards

Edward

[Edward Lowy]

They aren't going to put out anything else though are they!? To me they've lost their mojo

 

[ItsJustCricket]

Edward, how will all these comments (and those that are likely to follow from the general public in due course) influence the range moving forward? By listening to the views of your customers, can we expect to see sweeping changes for 2015??

[Six Sixes Cricket]

Looks like a 2013/14 factory visit is out the window.

[Manormanic]

If we can steer away from all the b1tch1ness for a minute, I wonder if Edward could enlighten us as to the design theory behind the current GM decals because I really don't understand it - for me, the one think GM always had was a classic look to match the brand history, but now they seem to be apeing SS (that is to say, Sareen Sports) in their look.  Is this a response to their perception of the modern marketplace?

[Butterfingerz]

Well that's a grown up response. Ed as I've said to you I love GM I just think you've lost your edge. Unfortunately the attitude you've shown to negative comments will certainly not help you in selling your product. I do hope you use the comments constructively and GM moves forward and stops standing still

[Giraffe208]

I think I could be the only person on this forum that has never used anything from any GM range. Since signing up here I have noticed that there are plenty of GM lovers on this forum and were perhaps even making me think seriously about giving GM a go.

This thread has sent me in reverse though. Not as a result of the range being offered but as a result of the thread itself. The range looks pretty good to me and the variety isn't really that confusing. More and more people on here discuss custom bats or a particular shape / style they like so GM are looking to try and cater for a few more tastes which is great in my opinion.

Something that is leaving a sour taste though is the sheer volume of responses to comments and opinions which aren't direct questions. Just because someone has an opinion doesn't mean it is wrong and that all of a sudden they claim to know much more than GM as a company. To even then belittle someone because they have made a spelling error is really poor form. Ending every message with kind regards does not change the nature of the message that has been typed.

I wish GM all the best with their new range and continue to try and improve on all levels of the company.

[Johnny]

Slightly disappointed with some of the tone in this thread, but the forum is probably a drop I the ocean for GM

[keysersolze]

Some great looking products there!! I love the new grips they look fab. I wish GM all the best 4 the future. Have to say I think you should sign Steve smith to GM to help push the brand on a bit in Oz!!!

[Edward Lowy]

Looks like a 2013/14 factory visit is out the window.

Always happy to do that. Not sure anyone will want to come however!

[uknsaunders]

I think Edward should be given the chance to explain (certainly not defend, just discuss!) the thinking behind the new range, rather than answer comment by comment. I'm sure a lot of time and effort went into GM 2014 and it would be nice to hear the logic from the man himself. As bat nerds we all have our own views but GM can't please all people. However, an understanding of what GM is trying to achieve in 2014 would be most welcome.

I'm up for a factory visit 

[CUSTOM-BATS]

CBF Admin team will be happy to liaise with Edward when he gets back re: factory visit. I guess those people who think GM is going nowhere, need not apply

[Edward Lowy]

Edward, how will all these comments (and those that are likely to follow from the general public in due course) influence the range moving forward? By listening to the views of your customers, can we expect to see sweeping changes for 2015??

But you haven't actually seen the 2014 range?

Kind regards

Edward

[Sam]

One of the things I will say though , although this is one of the few places a brand will actually get hype for a new range of cricket bats/equipment , when you say an official launch date , and announce it publicly through media such as twitter and stuff we all assume its a public launch , not to a select few employees and retailers! This kind of kills all the hype a brand gets for a new range on forums such as these when the products are actually released to the public.

That's just my opinion  .

[Edward Lowy]

Well that's a grown up response. Ed as I've said to you I love GM I just think you've lost your edge. Unfortunately the attitude you've shown to negative comments will certainly not help you in selling your product. I do hope you use the comments constructively and GM moves forward and stops standing still

Actually it's a response to a heap of comments by folk who have not actually seen the range. I don't know what you don't approve of about my responses but I am extremely passionate about our staff and our products, and have a reasonable knowledge of what we do. I am not about to just sit back and leave unchallenged comments about products that only two people in this thread have actually seen - and one of them is me!

I have no problem with any comments on any aspect of any of our businesses, but I'll call it as I see it.

Kind regards - although even this seems to cause offence!

Edward