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[Milky Bar Kid]

Just like to say how impressed I am with the salix customer service. Broke the shoulder of my bat last season, sent it off to them and received a repair and full refurb including new stickers and grip totally free of charge.

[SOULMAN1012]

Just like to say how impressed I am with the salix customer service. Broke the shoulder of my bat last season, sent it off to them and received a repair and full refurb including new stickers and grip totally free of charge.

Glad your happy mate. We spoke on the phone I believe a few weeks ago when I told you it was ready.

[fasteddie]

Just like to say how impressed I am with the salix customer service. Broke the shoulder of my bat last season, sent it off to them and received a repair and full refurb including new stickers and grip totally free of charge.

When you pay a premium price, the service needs to match.
Good to hear they've got that right.

[SOULMAN1012]

When you pay a premium price, the service needs to match.
Good to hear they've got that right.

Ask the vast majority of players I think you'll find the consensus is that we get most things right .

[ItsJustCricket]

Ask the vast majority of players I think you'll find the consensus is that we get most things right .

All expect the bat making turnaround times.  Still too slow in my humble opinion!!

[SOULMAN1012]

All expect the bat making turnaround times.  Still too slow in my humble opinion!!

Andrew is aware and has tried his best to improve on last year. I think that the vast majority have been on time this year and hope yours was one of those Paul.

[ItsJustCricket]

Andrew is aware and has tried his best to improve on last year. I think that the vast majority have been on time this year and hope yours was one of those Paul.

I am sure it will be a bit quicker than last year, and I understand the situation, but we are still waiting for the bats we picked back in mid November (as handled bats).  Hardly express pace!

[SOULMAN1012]

I am sure it will be a bit quicker than last year, and I understand the situation, but we are still waiting for the bats we picked back in mid November (as handled bats).  Hardly express pace!

I'm in Wednesday, Thursday Paul I'll see if I can get you an update.

[ItsJustCricket]

I'm in Wednesday, Thursday Paul I'll see if I can get you an update.

Thanks, Chris!