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[calcurtis98]

I had a similar but not with a sponsor so I couldn't be too picky and got myself a bargain, i ordered a light category GM Icon F7 which is supposed to weigh between 2.7-2.9 but having weighed it it's around 2.10 6/8 so not too much heavier then 2.9 so I let it slide. However, 5oz is a big difference.

[SOULMAN1012]

Very simply yes you are entitled to be picky mate if you bought blind from say SD then no as they don't offer any indication to weight but if your able to pick light or a weight range then the product does not match your request. I wouldn't say there is a need to name and shame unless the sponsor/shop actually rejects and sticks with the story that you have to pay as in my opinion that's not cricket. Not even lavers gain 5ounces lol

[gibbinscricket]

Name and shame. Show pictures of the bat. You might have someone here offer to buy it off you too. I use a heavier bat around 2.10-2.11 but I may by enticed.

[Dan W]

When selecting bat weights in said online store, does the shop in question state that weights are "carefully checked by instore bat expert"??

Very karefully selected!

[Bat and Ball Cricket]

Hi all,

Thank you for all your replies.

Couple of your suggestions have come in good use.

The Forum Sponsor Retailer is organising for the bats to be picked up, probably tomorrow, with a full refund.

Couple of other comments to:

Love to know the brand and model, $350au is a big difference on a major brand.

Skip, being out side of the UK, VAT doesn't apply so that takes off just under 17% I believe. So a 170 pound bat, becomes a 140 pound bat.
In Australia, we have the Goods and Services Tax (GST) of 10%, which you don't pay on imported bats either.
Its also the end of the UK season, so a lot of stores have bats on sale, which helps to reduce the price.

I was having two bats delivered to my door for just over $600.
Similar bats in my local cricket speciality store would be $500 per bat, working on similar models in that brands range. So, the same two bats in Australia would cost me $1000. One thing to point out is the considerably different time of the season. The UK end of season and start of Australian season means a discount straight away of UK bats. Even if you take the end of season discount off, your still talking probably at least $200 more in Australia for the same bats (and that still takes delivery into consideration).

Quite a sizeable weight difference. If a customer specifies a weight i wouldn't then pick out a bat on pick up and send it because it 'felt light'

I do try to stress that an ounce (maybe 2) here or there isn't too much and that balance and feel are much more important when selecting a bat. But of course the worlds most fantastically balanced 2'12 still won't feel like a 2'7, that weight gap is just too big.

We all have scales, they aren't hard to use.

Probably time to name and shame. I know its not me so I'm just an interested observer

I'm a big supporter of pick up over weight as well. In fact, I actually don't care what a bat weighs, so long as it picks up well for me. I know I've made a big song and dance about the fact bats weren't the weights that I ordered, but hear me out.
I've got four bats at the moment, 2 Indian SGs, an Australian made no brand and an Aldred. They weigh 2'8, 2'10, 2'11 and 2'9 respectively, so I'm not fixated on bat weights.

However, for the bats that I had ordered to have a 'perfect' pick for me, they needed to be in the weights I specified, otherwise they pick up too heavy for my liking.

This is why I've been so specific on this occasion.

[The Palmist]

Well I think this should be seen as a good news story and kudos for the retailer who is sorting it out for you.

Glad all came to a happy conclusion.

[Six Sixes Cricket]

Well I think this should be seen as a good news story and kudos for the retailer who is sorting it out for you.

Glad all came to a happy conclusion.

The retailer should of sorted this long before this thread embarrassed them into refunding the postage.

[Vitas Cricket]

Hi all,

Thank you for all your replies.

Couple of your suggestions have come in good use.

The Forum Sponsor Retailer is organising for the bats to be picked up, probably tomorrow, with a full refund.

Couple of other comments to:

Skip, being out side of the UK, VAT doesn't apply so that takes off just under 17% I believe. So a 170 pound bat, becomes a 140 pound bat.
In Australia, we have the Goods and Services Tax (GST) of 10%, which you don't pay on imported bats either.
Its also the end of the UK season, so a lot of stores have bats on sale, which helps to reduce the price.

I was having two bats delivered to my door for just over $600.
Similar bats in my local cricket speciality store would be $500 per bat, working on similar models in that brands range. So, the same two bats in Australia would cost me $1000. One thing to point out is the considerably different time of the season. The UK end of season and start of Australian season means a discount straight away of UK bats. Even if you take the end of season discount off, your still talking probably at least $200 more in Australia for the same bats (and that still takes delivery into consideration).

I'm a big supporter of pick up over weight as well. In fact, I actually don't care what a bat weighs, so long as it picks up well for me. I know I've made a big song and dance about the fact bats weren't the weights that I ordered, but hear me out.
I've got four bats at the moment, 2 Indian SGs, an Australian made no brand and an Aldred. They weigh 2'8, 2'10, 2'11 and 2'9 respectively, so I'm not fixated on bat weights.

However, for the bats that I had ordered to have a 'perfect' pick for me, they needed to be in the weights I specified, otherwise they pick up too heavy for my liking.

This is why I've been so specific on this occasion.

My own bats vary in weight range in a similar way to yours, I feel they all pick up fairly light, not feathers but pretty light. In a retail situation with me as the seller all of my 'knowledge and expertise' should only ever be a guide, if you ask for a bat at a specific weight or at least a very light bat (either very light by the definition of dead weight or by the definition of pickup) you should not have been sent a 2'12. Or at least i wouldn't have sent you one. 

I am glad your situation is being rectified but of course am surprised that it ever happened with a forum sponsor. We all make mistakes of course but as i pointed out before, we all have scales, and like i said before; i wouldn't dream of sending even the worlds most beautifully balanced 2'12 to someone who wanted a 'very light' bat.

Like i said in my reply to your pm, happy to sort you out with a very lightweight bat.

[The Palmist]

The retailer should of sorted this long before this thread embarrassed them into refunding the postage.

Just giving them benefit of doubt mate, we don't know their side of story, they may just be taking time following their procedure. It is quite normal to jump to negative conclusion when one is upset and money is at stake.

I have done it before i.e. complaining or taking to twitter without giving someone a chance to rectify their mistake.

Anyways all well that end well.

[amritpremi]

Totally agree with d7bow's comment, nevertheless all's well that ends well.

[Bat and Ball Cricket]

Hi all,

Just wanted to do a final round out of how things finished up.
The supplier organised the return of the bats from their end and didn't have any issue completing the refund once they had received the bats back.
Refund hit my account overnight.

Thanks to all that commented.

[patriotscreen]

Perhaps it would be worthwhile checking out some of the custom batmakers on the forum, you get a lot more customer service than you would from picking a bat out of a shop window as you can have it made EXACTLY to your specification.

I make my own bats to the exact pick up/weight/shape/grade etc that I want, will never go back to buying bats that someone else has made. That's not to say that there aren't good sellers out there, there are some brilliant guys on the forum offering great customer service, but for me to make exactly what I want how I want is a no brainer.

Good luck with your search for the perfect stick!