My poor B3 - Hermes... Grrrrrr!
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Gingerbusiness

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My poor B3 - Hermes... Grrrrrr!
« on: September 03, 2014, 07:49:50 PM »
I was so excited. I purchased this bat from tc2584. It is a 1271, weighs only 2'9.5 with a facesheet, toe guard and one grip.

Waited a week for it. Opened the package, delivered by Hermes, to find...

A crack in the shoulder



Two huge dented cracks in the spine



Not shown well, but a large dent across the face where the bat looks like its been hit against a pole...



Which has cracked the face...



Oh and toe damage...



The worst thing about it is that the bat now sounds dead and when hit, sounds delaminated (like hitting a ball with a tin tray)..

I am just glad tc2584 had insurance so that neither of us are out of pocket!
« Last Edit: September 03, 2014, 07:55:47 PM by Gingerbusiness »
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WalkingWicket37

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Re: My poor B3
« Reply #1 on: September 03, 2014, 07:56:18 PM »
Out of interest who was the (incompetent) courier?
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Chad

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Re: My poor B3
« Reply #2 on: September 03, 2014, 07:56:40 PM »
Oh my, I'll be double wrapping anything I send out now! How much bubble wrap/cardboard was used to protect the bat?
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Gingerbusiness

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Re: My poor B3
« Reply #3 on: September 03, 2014, 08:00:16 PM »
Quote from: Chad on September 03, 2014, 07:56:40 PM
Oh my, I'll be double wrapping anything I send out now! How much bubble wrap/cardboard was used to protect the bat?

Apart from a box, it was extremely well packaged. Not a black binbag job...
« Last Edit: September 03, 2014, 08:15:28 PM by Gingerbusiness »
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smilley792

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Re: My poor B3 - Hermes... Grrrrrr!
« Reply #4 on: September 03, 2014, 08:10:45 PM »
Hmm.  I've had bats go both ways via my hermes and had no issues as of yet.

I do bubble wrap and cardboard, but have not gone extreme on the wrapping yet.
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wayward_hayward

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Re: My poor B3 - Hermes... Grrrrrr!
« Reply #5 on: September 03, 2014, 08:24:48 PM »
I'm presuming all this damage occurred when in their possession?

I use myHermes all the time and haven't had any bad comment from buyers. Currently have two bats being sent together so hope they have been looked after.
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Red Ink Cricket

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Re: My poor B3 - Hermes... Grrrrrr!
« Reply #6 on: September 03, 2014, 08:41:32 PM »
Was the box damaged heavily?

I've only had one issue with my hermes. They delivered a bat 3 days late with the box ripped open, fortunately it was well bubble wrapped and the damage was at the handle end so bat arrived in perfect condition. To damage the bat that much the box must have been dragged through a minefield
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Gingerbusiness

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Re: My poor B3 - Hermes... Grrrrrr!
« Reply #7 on: September 03, 2014, 09:05:20 PM »
I agree John.

It is really not good.
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The Palmist

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Re: My poor B3 - Hermes... Grrrrrr!
« Reply #8 on: September 03, 2014, 09:43:44 PM »
always a downer when it happens

as red ink says was the box damaged badly

I have used myhermes many times without a problem but now I will get extra insurance and not just default £50 one.

That said I once received a brand new bat in perfect condition wrapped only in one thin layer of brown paper. It was through royal mail. I think I was extremely lucky.

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Gingerbusiness

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Re: My poor B3 - Hermes... Grrrrrr!
« Reply #9 on: September 03, 2014, 10:01:46 PM »
It wasn't boxed, just bubblewrapped outside of a cardboard sleeve.

Really disappointed as right now the bat is in the bin and I am £90 out of pocket :(

Just hoping this does not turn into another UKsportswarehouse debacle!
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jwebber86

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Re: My poor B3 - Hermes... Grrrrrr!
« Reply #10 on: September 03, 2014, 10:39:13 PM »
Quote from: wayward_hayward on September 03, 2014, 08:24:48 PM
I'm presuming all this damage occurred when in their possession?

I use myHermes all the time and haven't had any bad comment from buyers. Currently have two bats being sent together so hope they have been looked after.

me too

although ive never had an issue with them and have posted a few bits
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WalkingWicket37

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Re: My poor B3 - Hermes... Grrrrrr!
« Reply #11 on: September 03, 2014, 10:48:30 PM »
Quote from: Gingerbusiness on September 03, 2014, 10:01:46 PM
It wasn't boxed, just bubblewrapped outside of a cardboard sleeve.

Really disappointed as right now the bat is in the bin and I am £90 out of pocket :(

Just hoping this does not turn into another UKsportswarehouse debacle!

Before you bin the bat PM me mate, I have an idea!!
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Gingerbusiness

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Re: My poor B3 - Hermes... Grrrrrr!
« Reply #12 on: September 03, 2014, 11:39:09 PM »
Quote from: jwebber86 on September 03, 2014, 10:39:13 PM
me too

although ive never had an issue with them and have posted a few bits

I don't mind at this point as long as I get a full refund. ???
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wilkie113

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Re: My poor B3 - Hermes... Grrrrrr!
« Reply #13 on: September 04, 2014, 12:22:49 AM »
I had a bat damaged with them once, full refund and everything was given, I'd be careful though, as the agreement with th T&Cs on some courier sites mean it was to be boxed, and won't compensate if not
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Kulli

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Re: My poor B3 - Hermes... Grrrrrr!
« Reply #14 on: September 04, 2014, 06:26:27 AM »
Quote from: WalkingWicket37 on September 03, 2014, 10:48:30 PM
Before you bin the bat PM me mate, I have an idea!!

and if he doesn't want it PM me  ;)
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