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Author Topic: Overdeliver or underdeliver  (Read 7934 times)

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lazza32

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Overdeliver or underdeliver
« on: September 22, 2014, 11:07:34 AM »

Having bought lots of bats I was wondering which brands have exceeded your expectations. For me affinity have definitely exceeded what I was expecting and my scat has been very underwhelming.

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smilley792

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Re: Overdeliver or underdeliver
« Reply #1 on: September 22, 2014, 11:09:45 AM »

Hunts, fat bats, gm underwhelmed.
B3, red ink, Rk, ca, ss over delivered.
Grays as expected.
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Alvaro

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Re: Overdeliver or underdeliver
« Reply #2 on: September 22, 2014, 11:14:13 AM »

Having bought lots of bats I was wondering which brands have exceeded your expectations. For me affinity have definitely exceeded what I was expecting and my scat has been very underwhelming.

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hi lazza,

In what ways have your expectations been over or under delivered? Is it simply performance, or price, finish?
Would be interested to hear...

Thanks
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skip1973

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Re: Overdeliver or underdeliver
« Reply #3 on: September 22, 2014, 11:21:22 AM »

GM exceeded. B3 & Laver definitely underwhelming.
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lazza32

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Re: Overdeliver or underdeliver
« Reply #4 on: September 22, 2014, 11:26:24 AM »

Alvaro that is a question only you can answer. For me I expect performance and finish in that order. My scat was decently finished but for $700 it's performance was below average.........way below average.

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WalkingWicket37

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Re: Overdeliver or underdeliver
« Reply #5 on: September 22, 2014, 11:29:00 AM »

GN - Under delivered/as expected. For such a 'prestige brand' I was left wanting a bit more.

Chase - Over delivered/as expected - First bat was awesome, customer service was great. 2nd (more expensive) bat wasn't finished as well but service was good.

GM - As expected/over delivered - Had a few. Had some lower grade gems, but also some 'you get what you pay for' goods from them.

Slazenger - Over delivered - Was expecting it to be awful, wasn't all that bad. Still not my favourite.

SS/TON - Over delivered - Especially soft goods! Outstanding products for the price. Bats not to everyone's taste but I'm happy with the price I paid.

Neon - Over delivered - Bought them when Neon were relatively unknown on her, just because they were pink and well priced. Excellent products and service.

Woodstock - Under delivered - Softs were okay, bat was pingy but the wrong shape for my game (and not the best finished bat I've ever had). Pre sales service was great, post sales not so. For the price I expected more.

Hammer - As expected. Was a cheap eBay buy to try a Hammer. Very pingy but wouldn't have wanted to pay full price for the bat.

CA - Over delivered. With all the talk of these not lasting my Dad's CA has done 4 seasons, great buy!

M&H - Under delivered - Premium price for a non premium finish. Disappointing.

Spartan - As expected. Pingy bats, handles too thin for and one I was given to refurb was falling apart after a season!

Kookaburra - As expected. Okay bats, softs very good. Not my first choice.
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lazza32

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Re: Overdeliver or underdeliver
« Reply #6 on: September 22, 2014, 11:36:24 AM »

Yeah my m&h was very pingy but there finishing is borderline taking the mickey.

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tim2000s

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Re: Overdeliver or underdeliver
« Reply #7 on: September 22, 2014, 11:45:28 AM »

Interesting how you measure it. You don't consider customer service during pre-sale as important?
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WalkingWicket37

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Re: Overdeliver or underdeliver
« Reply #8 on: September 22, 2014, 11:48:40 AM »

Interesting how you measure it. You don't consider customer service during pre-sale as important?
If that was a question to me then yes I do consider it very important.
But in the case where I specifically mentioned it as the post sales was non existent I got the feeling it was only to make a sale rather than anything else. This detracted from the overall experience, hence me being underwhelmed by the service as a whole. If based solely on Pre sales I'd have been very impressed!
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lazza32

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Re: Overdeliver or underdeliver
« Reply #9 on: September 22, 2014, 11:52:08 AM »

I probably don't put customer service as a contender because you don't buy gn, gm,Spartan etc direct from the manufacturer but good service definitely is icing on the cake

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WalkingWicket37

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Re: Overdeliver or underdeliver
« Reply #10 on: September 22, 2014, 12:00:18 PM »

I probably don't put customer service as a contender because you don't buy gn, gm,Spartan etc direct from the manufacturer but good service definitely is icing on the cake

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If you buy through a retailer then customer service wasn't counted.
If I buy from the company direct I do so for the service, that being why I counted it in those cases.

This is such a subjective topic, we probably all judge it in a different way.
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SOULMAN1012

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Re: Overdeliver or underdeliver
« Reply #11 on: September 22, 2014, 12:52:35 PM »

For me GN & H4L delivered and are some awesome bats. Salix always deliver quality bats.  And all these companies softs and service is excellent

M&H I'll give benefit of doubt to as my Amplus was excellent until it snapped and my CK22 I think will be good and whiskey finish isn't great it's just ok.

Was disappointed in an Aldred performance was awful. Also a little disappointed in my GM Original it's taking an age to get going but my 2 606 models have been excellent.
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Seniorplayer

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Re: Overdeliver or underdeliver
« Reply #12 on: September 22, 2014, 01:33:13 PM »

Blackcat shadow custom made  disappointing balance did not feel right.
Aldred butterfly disappointing pickup heavy.
Hawk custom made  a little hard at first now excellent.
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Manormanic

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Re: Overdeliver or underdeliver
« Reply #13 on: September 22, 2014, 05:43:44 PM »

Interesting topic.

For me Hell 4 Leather are the only brand that have genuinely "overdelivered" though Newbery and AERO have a good argument were it not for my exceedingly high expectations going in.
Grays, Black Cat, SS, Warsop are about where I'd expect them to be.
M&H slightly underdelivered - lovely stuff, but not as good as the price point promises.
Kookaburra massively underdelivered on quality, though did well on the customer service front.  That said, my Bubble is slowly changing my mind.
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tushar sehgal

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Re: Overdeliver or underdeliver
« Reply #14 on: September 22, 2014, 06:11:57 PM »

Brands that have over delivered for me are H4L, BB, GM & RPC

Underdelivered list is long but to name a few GN, L&W, SCat, Kookaburra of last few years, Mongoose and on and on
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