I agree with
@InternalTraining somewhat but not all.
I'll only name names on people that are good in someway(also remember I I've had multiple bats from most people)
Companies that have got my custom order spot on
Red ink, b3
Companies that I have bought bats from that have slight issues, but I have easily and successfully had them sorted
Redink, b3, h4l.
But I have had a whole range of issues with custom bat companies.
Cleft clearly not g1- excuse "only cleft I had, will play well" no refund/change
Bat well under weight- excuse "I make on feel not deadweight" no refund/change
Handle not right- excuse "it will help stop your bottom hand dominating" I want it to dominate! No refund/change
Kept gaining weight! No excuse as no reply so obviously no change.
But most annoying and it's happened far to many times.
Bat arrives as tiny and concaved to hell- excuse- cleft was heavy to start with got to take weight out somewhere.
Now this real boils my blood as there basically saying "as you want a heavy weight I've took this opportunity to use a cleft I would have normally struggled to get rid" I.e they have no want to meet my requirements, just happy to get rid off there crap.
Don't have much luck off the shelf, 2.14 bats are rare as rocking horse poo, then when you do find one, the middle is too low down, or the handle is oval!!
Is probably why I have To buy so many bats before I find a spot on one.