Doesn't work for me. Quite to the contrary, gone from being a regular customer, to never wanting to buy there again.
It's Paul. I asked this thread to be unlocked again as I wanted to get something off my chest. This comment got my attention, but it was really Chris's wording in general that has really disappointed me. It is not representative of the IJC service or our ethics here and I will deal with him accordingly. He wrote the post quoting some facts that I did want to make public,
but the paragraph he chose to write in bold was simply not on. As others have said, it comes across as arrogant, and I am inclined to side with these comments more than Chris's. I have always been one who believes that putting down others is not the best way to promote yourselves. I firmly believe it's about talking about what you're good at, or what we do offer - especially if it's a USP - rather than pointing out where others may be lacking that sets you apart from the competition.
I'd like to think that we can convince customers such as Bats_Galore to return to us. I know he is not the only one who feels this way. I find it especially sad when he has made this decision based on the wording of a university student, who hasn't even seen these Ghost bats, and whose views don't always reflect those of IJC. Let's be honest, it's not just this post that he has written that has caused some friction on here. His arrogance and favouritism comes across all too regularly, unfortunately. In this case, I want to stress that I did not write this post, or even have the chance to approve it before Chris made it go live, which is very frustrating.
As many of you will know if you have shopped with us before - especially those who have come in to our store and dealt with Amos and myself - we are anything but arrogant and don't want to be seen as such. We do mention the handpicking element a lot, and customers definitely do buy into it, but never in such a way that it makes us seem like "the best" or makes other stores seem inferior.
Finally, the Ghost bats have now arrived in our store, and anyone who is interested should contact Amos or myself directly, not Chris.
Thanks for reading!