Re a slight grumble
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Kulli

Re: Re a slight grumble
« Reply #15 on: February 09, 2018, 01:11:25 PM »

Quick question- do the sponsors not keep the forum going? Not sure why members have to be so confrontational towards them.

The cover the hosting costs, but google advertising could likely also do the same. I think it's great to have active sponsors on the forum who get involved, but they shouldn't be beyond criticism, especially when someone is a customer of theirs. That said this isn't a great medium to complain, it's not a dialogue, false information can easily be given, or true info misunderstood.
 
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Tom

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Re: Re a slight grumble
« Reply #16 on: February 09, 2018, 01:21:45 PM »

Knots may be the strongest part of the tree, but does it make the wood around it weaker?
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Kippax

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Re: Re a slight grumble
« Reply #17 on: February 09, 2018, 01:28:55 PM »

i agree with you i like to get involved with the public we hold our hands up if we make mistakes and take criticism on board when its deserved like the issue we had with the black friday where a customer on this forum posted that we had sent them the wrong size bat when we received the bat back it was the correct size and his measurement where wrong but we had offered to pay postage and replace the bat. 
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thedon

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Re: Re a slight grumble
« Reply #18 on: February 09, 2018, 01:57:44 PM »

In relation to the crack at the splice, I had a fairly new blank bat which had the same type of crack. Emailed them and they said it wouldn't cause an issue, and it didn't.  The handle went front the shoulders after a couple of seasons though :(
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Kippax

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Re: Re a slight grumble
« Reply #19 on: February 09, 2018, 02:01:47 PM »

ye just because its cracked dose not mean its going to affect its performance as long as there is no movement in the splice it will be fine 
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Gurujames

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Re: Re a slight grumble
« Reply #20 on: February 09, 2018, 02:29:36 PM »

Knots may be the strongest part of the tree, but does it make the wood around it weaker?
Yes
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Sivlar13

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Re: Re a slight grumble
« Reply #21 on: February 09, 2018, 02:33:54 PM »

My post was due to a lack of response, a week had past before I decided to post. From doing this, though, I obtained the response and have learnt something as a result.

I can appreciate the response that I received from Kippax. I was unaware that time had in ownership of the bat was more important than how much it was used, but I understand that now. That does raise the question which is more important though?

I appreciate the work that was done, as it was for free and apologies for not mentioning that. The crack at the bottom I have been told it is fixable and they have offered to do that which I appreciate. I found the knot usual and wondered if it was related, as there was a crack in the knot, hence why I sent the original email. From people’s responses to this, I am still unsure as to whether it makes it weaker or not?

Just for clarity. I had not mentioned if the bat was new or old - which, based on the responses, I should have. Lesson learned. Also, I did not say ever that I wanted anything for free.

As I said previously, I have heard nothing but good things about Kippax, and have used a number of their bats before and will continue to when the opportunity arises.
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shax12

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Re: Re a slight grumble
« Reply #22 on: February 09, 2018, 03:01:29 PM »

My post was due to a lack of response, a week had past before I decided to post. From doing this, though, I obtained the response and have learnt something as a result.

I can appreciate the response that I received from Kippax. I was unaware that time had in ownership of the bat was more important than how much it was used, but I understand that now. That does raise the question which is more important though?

I appreciate the work that was done, as it was for free and apologies for not mentioning that. The crack at the bottom I have been told it is fixable and they have offered to do that which I appreciate. I found the knot usual and wondered if it was related, as there was a crack in the knot, hence why I sent the original email. From people’s responses to this, I am still unsure as to whether it makes it weaker or not?

Just for clarity. I had not mentioned if the bat was new or old - which, based on the responses, I should have. Lesson learned. Also, I did not say ever that I wanted anything for free.

As I said previously, I have heard nothing but good things about Kippax, and have used a number of their bats before and will continue to when the opportunity arises.

Rule of forum and majority of forum members is NEVER post anything against the forum sponsors. Lesson learned.
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KW9221

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Re: Re a slight grumble
« Reply #23 on: February 09, 2018, 03:15:05 PM »

Rule of forum and majority of forum members is NEVER post anything against the forum sponsors. Lesson learned.
This is completely unfair! I disagree with this comment. I have seen Sponsored being criticized before here. It was quite generous of @Kippax to not just respond back to the actual complain but also to provide free services.
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Kippax

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Re: Re a slight grumble
« Reply #24 on: February 09, 2018, 03:41:10 PM »

as a sponsor we have to be careful but sometimes we just have to realize we can never be right  if we reply then like the guy says above never post anything against the sponsors and if we dont reply we then look bad so how do we win? i try to be and answer everything i can but i guess some people will always have different opinions and thats ok but comments above are reasons why kippax went missing from this forum for so long 
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golders

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Re: Re a slight grumble
« Reply #25 on: February 09, 2018, 05:39:18 PM »

Best think to do to appease everyone @Kippax is to give the forum a monumental offer like,for example,40% off with the voucher code forum40.That should work?!
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LEACHY48

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Re: Re a slight grumble
« Reply #26 on: February 09, 2018, 05:43:39 PM »

Rule of forum and majority of forum members is NEVER post anything against the forum sponsors. Lesson learned.

And its comments like this that make you sound like a sulky petulant child. There's nowhere that anyone said that there is an issue with disagreeing with a sponsor, but also withholding Information like the bat is 3 years old is pretty unacceptable. In this instance its clear Kippax ha e done right by repairing the bat FOC and so for that I commend them and to you sir who thinks this forum is draconian, I suggest that there are other places to air your views away from this nasty horrible place....
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shax12

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Re: Re a slight grumble
« Reply #27 on: February 09, 2018, 05:56:07 PM »

And its comments like this that make you sound like a sulky petulant child. There's nowhere that anyone said that there is an issue with disagreeing with a sponsor, but also withholding Information like the bat is 3 years old is pretty unacceptable. In this instance its clear Kippax ha e done right by repairing the bat FOC and so for that I commend them and to you sir who thinks this forum is draconian, I suggest that there are other places to air your views away from this nasty horrible place....

Relax kid and stop throwing your toys out the pram. Damn. Some people are so sensitive and won't take any word against any forum sponsor. Your comment and some others clearly show how some of you get mad.
« Last Edit: February 09, 2018, 06:06:13 PM by shax12 »
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shax12

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Re: Re a slight grumble
« Reply #28 on: February 09, 2018, 06:05:48 PM »

as a sponsor we have to be careful but sometimes we just have to realize we can never be right  if we reply then like the guy says above never post anything against the sponsors and if we dont reply we then look bad so how do we win? i try to be and answer everything i can but i guess some people will always have different opinions and thats ok but comments above are reasons why kippax went missing from this forum for so long

Sorry my comment is not aimed at you @Kippax or regarding this issue as I am sure you will or have resolved this.
Just some posters here who every time will lose their cool if anyone mentions a word against a forum sponsor.
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edge

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Re: Re a slight grumble
« Reply #29 on: February 09, 2018, 06:18:14 PM »

Do have to treat forum sponsors with a certain amount of respect, or we won't have any forum sponsors! Not that they shouldn't be pulled up if they're in the wrong or talking rubbish, but it's not good for the forum to see topics like that one where it's all attack without everything being out in the open. Maybe there should be more of a mediation process for complaint threads before it all goes public with the kneejerk reactions etc that result.
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