Topic: GM 909 Prodirect cock up (Read 6564 times)

Davehugh · « **on:** September 04, 2018, 06:48:07 PM »

I've been eyeing up a GM Neon since i picked up @jamesisapayne Signature at the Kilve vs Custom Bats game back in July time. Took the risk and picked up a 909 in the PDC end of season sale for 180 asked for a medium weight 2.10-2.12 but received a 2.8 shall. My last experience of trying to exchange something with PD was painful (Was a while ago and was football boots) shall i just return and order again or go through the painful exchange process..

t2ylo · « **Reply #1 on:** September 04, 2018, 06:58:15 PM »

What a looker. I�d have been all over that but literally just picked one up over the weekend
(Not as nice but still decent)

Davehugh · « **Reply #2 on:** September 04, 2018, 07:06:47 PM »

Another bat

.

Yeah happy with the looks just feels wierd picking up a tooth pick. Ill keep waiving it around and see if it works for me..

jp2408 · « **Reply #3 on:** September 04, 2018, 07:34:37 PM »

I did the same but ordered �light� - got this one which is 2:9.2, which I can live with (seems to ping well)

I might consider a swap though if yours pings also?

t2ylo · « **Reply #4 on:** September 04, 2018, 07:34:42 PM »

I know mine doesn�t exist yet so...

https://twitter.com/t2ylo/status/1037059216438161409?s=21

It�s a tough one for you... lovely looking but a bit light is perfect for some... but I reckon it�s going back!!!

SOULMAN1012 · « **Reply #5 on:** September 04, 2018, 08:14:54 PM »

Superb bats the GM Neon, I have 2 and just picked a 3rd up, just in case they discontinue that range for next season. Longest middle of any bat I�ve owned and the balance is superb.

adb club cricketer · « **Reply #6 on:** September 04, 2018, 09:13:27 PM »

PDC customer service has been great before but seems like it has really gone down of late.

Also, does anyone know if VAT is to be charged for USA orders? In the past, VAT was removed for USA orders but recently PDC is not doing that. Has any law changed recently that PDC did this change. I contacted PDC several times on this but no response.

cricketbadger · « **Reply #7 on:** September 04, 2018, 09:30:25 PM »

Quote from: jp2408 on September 04, 2018, 07:34:37 PM

I did the same but ordered �light� - got this one which is 2:9.2, which I can live with (seems to ping well)

I might consider a swap though if yours pings also?

Seems the logical thing to do

avkrish · « **Reply #8 on:** September 05, 2018, 04:44:12 AM »

Quote from: adb club cricketer on September 04, 2018, 09:13:27 PM

PDC customer service has been great before but seems like it has really gone down of late.

Also, does anyone know if VAT is to be charged for USA orders? In the past, VAT was removed for USA orders but recently PDC is not doing that. Has any law changed recently that PDC did this change. I contacted PDC several times on this but no response.

I too felt the same. They used to respond within a day maximum until last year. But now it takes weeks to get a response and sometimes they do not respond at all.

I had sent a query sometime back regarding exemption of UK VAT on shipments sent abroad. They responded that VAT will not be charged or refunded in case it gets charged during checkout. But not sure if they are going the Sports Direct way now.

coverpoint_pro · « **Reply #9 on:** September 05, 2018, 05:02:23 AM »

Quote from: avkrish on September 05, 2018, 04:44:12 AM

I too felt the same. They used to respond within a day maximum until last year. But now it takes weeks to get a response and sometimes they do not respond at all.

I had sent a query sometime back regarding exemption of UK VAT on shipments sent abroad. They responded that VAT will not be charged or refunded in case it gets charged during checkout. But not sure if they are going the Sports Direct way now.

I asked the same question

I got this response today after 3 emails to them over the course of 2 months

"Dear Sir/Madam,

Thank you for your email. Due to new laws and regulations in the UK we now have to charge VAT to international customers. So you are going to have to pay VAT if you wish to purchase the item in question you will have to pay VAT.

If you have any further queries, please feel free to contact us on the below telephone number or reply to this email.

Best Regards

Jack P
Customer Services
Pro-Direct Sport Ltd"

KettonJake · « **Reply #10 on:** September 05, 2018, 06:27:14 AM »

Quote from: coverpoint_pro on September 05, 2018, 05:02:23 AM

I asked the same question

I got this response today after 3 emails to them over the course of 2 months

"Dear Sir/Madam,

Thank you for your email. Due to new laws and regulations in the UK we now have to charge VAT to international customers. So you are going to have to pay VAT if you wish to purchase the item in question you will have to pay VAT.

If you have any further queries, please feel free to contact us on the below telephone number or reply to this email.

Best Regards

Jack P
Customer Services
Pro-Direct Sport Ltd"

There�s no new law.

Neon Cricket · « **Reply #11 on:** September 05, 2018, 06:29:27 AM »

Quote from: coverpoint_pro on September 05, 2018, 05:02:23 AM

I asked the same question

I got this response today after 3 emails to them over the course of 2 months

"Dear Sir/Madam,

Thank you for your email. Due to new laws and regulations in the UK we now have to charge VAT to international customers. So you are going to have to pay VAT if you wish to purchase the item in question you will have to pay VAT.

If you have any further queries, please feel free to contact us on the below telephone number or reply to this email.

Best Regards

Jack P
Customer Services
Pro-Direct Sport Ltd"

That's utter tripe. Should ask them which legislation this refers to...

avkrish · « **Reply #12 on:** September 05, 2018, 06:30:06 AM »

Quote from: coverpoint_pro on September 05, 2018, 05:02:23 AM

I asked the same question

I got this response today after 3 emails to them over the course of 2 months

"Dear Sir/Madam,

Thank you for your email. Due to new laws and regulations in the UK we now have to charge VAT to international customers. So you are going to have to pay VAT if you wish to purchase the item in question you will have to pay VAT.

If you have any further queries, please feel free to contact us on the below telephone number or reply to this email.

Best Regards

Jack P
Customer Services
Pro-Direct Sport Ltd"

It is getting excluded on the checkout page as of now!!!

Six Sixes Cricket · « **Reply #13 on:** September 05, 2018, 09:45:11 AM »

Have a 2.12 GM Neon Signature @ �115 plus postage if anyone is still after one

coverpoint_pro · « **Reply #14 on:** September 05, 2018, 12:09:47 PM »

Quote from: avkrish on September 05, 2018, 06:30:06 AM

It is getting excluded on the checkout page as of now!!!

Not working on mine

Author Topic: GM 909 Prodirect cock up (Read 6564 times)

Davehugh

GM 909 Prodirect cock up

t2ylo

Re: GM 909 Prodirect cock up

Davehugh

Re: GM 909 Prodirect cock up

jp2408

Re: GM 909 Prodirect cock up

t2ylo

Re: GM 909 Prodirect cock up

SOULMAN1012

Re: GM 909 Prodirect cock up

adb club cricketer

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cricketbadger

Re: GM 909 Prodirect cock up

avkrish

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coverpoint_pro

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KettonJake

Re: GM 909 Prodirect cock up

Neon Cricket

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avkrish

Re: GM 909 Prodirect cock up

Six Sixes Cricket

Re: GM 909 Prodirect cock up

coverpoint_pro

Re: GM 909 Prodirect cock up