Hi guys, I wanted see if you guys experienced the same as my experience with laver and wood for the last month and a half. I got in touch with James regarding a custom classic profile with bigger edge with some specifications that suits my needs. It was all paid for on the September 3rd, 2019. I was told twice that my bat will be out for courier and I requested multiple time ms to send some pictures when it is ready to send. However, I have not got any communication from their end that it is getting prepared. Every time I reach out to them enquiring about the bat and I after two three emails I get get a generic response that it is scheduled for courier on some date. But then again, no response when it comes close to that date. Finally, I told them if it is too tricky to make the bat I provided specifics for please send one of the bats in the Jims Friday special, reimburse for the difference a so paid a lot more that the Friday special for the reserve version. I just want to make sure that this is a one off experience but not a common them that overseas customers experience . I ordered from Canada and I feel it is kind of unacceptable even six weeks after you have paid but you no confirmation that the bat is getting made or can be made or anything of this sort.