Topic: Warsop customerservice (Read 18960 times)

THERUBIN · « **on:** March 04, 2010, 06:26:20 AM »

3 days ago, I sent a mail that I would like to order a pair and pads with gloves.
Yesterday they answered, that they didn't have paypal account, but I could transfer money to there bank account, but since that, I haven't heard anything.. I have asked them twice, for the information, but they don't answer..
anyone tried there slow customerservice

Talisman · « **Reply #1 on:** March 04, 2010, 07:23:17 AM »

I would simply give them a ring, it is the most common way to get hold of them when they are busy, and they often are flat out so they do not a chance to check the emails. Lovely friendly honest people who will look after you.

Mr Cricket · « **Reply #2 on:** March 04, 2010, 10:15:08 AM »

therubin = sean connery? warsshhhop

THERUBIN · « **Reply #3 on:** March 04, 2010, 11:57:26 AM »

sry

quick-keep · « **Reply #4 on:** March 04, 2010, 05:19:19 PM »

If they don't reply to your email within a day then just forward it to them and you normally get a reply in half an hour.
You should have completed it! Warshop cushtuma shervice

procricket · « **Reply #5 on:** March 04, 2010, 09:26:43 PM »

rubin i understand what your saying and agree warsop are a little slow on the uptake imo

PM7 · « **Reply #6 on:** March 04, 2010, 09:32:14 PM »

The best way to get an immediate answer is to call them.They must get loads of emails but when you make an effort to call they know you are a serious punter and they will sort you out quicker.Really friendly people as I remember.

slogger02 · « **Reply #7 on:** March 04, 2010, 09:52:57 PM »

hes in denmark though, would be a costly call!

Talisman · « **Reply #8 on:** March 04, 2010, 09:53:46 PM »

Use the work phone.....

PM7 · « **Reply #9 on:** March 04, 2010, 10:00:08 PM »

Slogger, I live in Spain and you would be amazed as a European call is similar in price to calling a local mobile..... and then there is Skype, Voip etc.

THERUBIN · « **Reply #10 on:** March 05, 2010, 06:05:28 AM »

I have now called them, (From my own phone, mike

) and they will sent it today

quick-keep · « **Reply #11 on:** March 05, 2010, 07:13:42 PM »

Haha, I think I might have saw your package when I went there today

Big brown parcel the right size for pads and gloves!

150

THERUBIN · « **Reply #12 on:** March 06, 2010, 06:45:58 AM »

They have just emailed me, to be sure that I wanted it, but when they said 40� for the posted, I said no thanks..
Why is it so expensive, when it would cost you guys 15� for the postage ?

Talisman · « **Reply #13 on:** March 06, 2010, 08:04:36 AM »

It all depends on who they use, we have a choice but they will have selected a courier and most likely got a good rate for UK and they have bumped up the price for overseas.

PM7 · « **Reply #14 on:** March 06, 2010, 10:13:49 AM »

Thats spot on Mike, some "big" companies will only use courier which is really expensive but I have received loads of stuff over the years here in Spain that was sent Royal Mail Signed for at half the cost and never had a problem.It should be the same for Denmark id imagine Rubin.

Author Topic: Warsop customerservice (Read 18960 times)

THERUBIN

Warsop customerservice

Talisman

Re: Warshop customerservice

Mr Cricket

Re: Warshop customerservice

THERUBIN

Re: Warshop customerservice

quick-keep

Re: Warsop customerservice

procricket

Re: Warsop customerservice

PM7

Re: Warsop customerservice

slogger02

Re: Warsop customerservice

Talisman

Re: Warsop customerservice

PM7

Re: Warsop customerservice

THERUBIN

Re: Warsop customerservice

quick-keep

Re: Warsop customerservice

THERUBIN

Re: Warsop customerservice

Talisman

Re: Warsop customerservice

PM7

Re: Warsop customerservice