Topic: All-Rounder Cricket are TERRIBLE! (Read 17081 times)

SouthpawMark · « **on:** April 06, 2021, 06:20:54 AM »

Has there ever been a worse company to deal with?

Ignored emails, lies on webchat, a pair of shoes being shown as �picking� on order status for nearly 3 weeks (how long does it take to put a box of shoes in another box and slap a label on it?). They seem incapable of telling the truth or sending out orders, but seem more than able to send out endless marketing emails and advertise on various forms of social media.

I fear running a shop might not be their correct vocation...

SOULMAN1012 · « **Reply #1 on:** April 06, 2021, 07:28:16 AM »

Don�t think your the first Iv heard mention this before.

Can you just get a refund from your bank or credit card provider and then tap up @Six Sixes Cricket as there service is fantastic.

Jimbo · « **Reply #2 on:** April 06, 2021, 07:45:21 AM »

Much like Cricket Direct, if your parcel comes through then you probably get a cheap deal but if there are any issues then good luck getting an adequate response.

SD · « **Reply #3 on:** April 06, 2021, 09:33:29 AM »

Used them as a teanwear provider for one year and would never buy anything from then again. Truly awful company to deal with

thedon · « **Reply #4 on:** April 06, 2021, 10:41:13 AM »

Same with talent cricket. Ordered a custom bat. Sent mine to be replicated. Came back 4oz heavier totally different shape and 2 months late

cricketbadger · « **Reply #5 on:** April 06, 2021, 12:05:36 PM »

Few of our lads suggested them for teamwear when our deal with current provider ended. Not a chance

Very active in social media and with all these deals and discounts they offer. But wouldn't touch them with a barge pole. Paid a couple quid extra to get balls elsewhere and ordering the feed buddy machines

SouthpawMark · « **Reply #6 on:** April 06, 2021, 12:25:01 PM »

Quote from: SOULMAN1012 on April 06, 2021, 07:28:16 AM

Don�t think your the first Iv heard mention this before.

Can you just get a refund from your bank or credit card provider and then tap up @Six Sixes Cricket as there service is fantastic.

That will be the next step. Thought about contacting Trading Standards too, but unfortunately being ****ing useless doesn�t seem to be classed as a reportable offence.

stamper · « **Reply #7 on:** April 06, 2021, 02:12:08 PM »

You could leave a review here

Allroundercricket Reviews | Read Customer Service Reviews of allroundercricket.com

which will probably fit right in with other recent reviews from the looks of it.

Also, from my experience, companies seem are more proactive to complaints on their social media channels than to phone calls, emails etc. So you could post on these if you haven't already.

All Rounder Cricket (@AllRounderCrick) / Twitter

All Rounder Cricket - Home | Facebook

Kai · « **Reply #8 on:** April 06, 2021, 02:51:21 PM »

Thank god you told us your experiences here or someone might have ended up buying from there. Good warning to remember.

ProWannabe88 · « **Reply #9 on:** April 06, 2021, 03:38:37 PM »

Sad to say but can only agree with negative comments and reviews online.
Seems a shame to bash anyone, especially those in the industry we love but I have had 2 dealings with AR - one for teamwear in which my initial club order came late and incorrect so had to be sent back. The year after when ordering new kit it didnt arrive for myself and 3 other players until well after the season had ended.

On a personal note, I used them once for a pair of NB shoes which when I went to collect were not the correct size and they spent more time trying to get me to buy a pair of adidas or try the wrong size than they did just dealing with me as a customer and giving me my money back.

More recently I found it hilarious that they had a massive media push for their DOUBLE DISCOUNT birthday offers.... to fill a basket as a test and work out that the DOUBLE DISCOUNT equated to 10% off RRP!!

Best advice to give in any instance to users of this forum is simple... USE A FORUM SPONSOR AND YOU WILL 100% BE LOOKED AFTER.

BitsandBats · « **Reply #10 on:** April 06, 2021, 08:07:50 PM »

I have had 2 instances with them whilst at uni in Leeds...I normally go to Owzat as it is fairly local to me and they have always been spot on. Both times I visited All Rounder they were very poor. I got overcharged for a piece of equipment on one visit and when I said it's this price online he basically laughed in my face. I gave them the benefit of the doubt and on a second visit enquired about when they would be getting new stock in to which I got the reply "how longs a piece of string" (I will just point out this was 2018...not exactly a big ask in my opinion to provide at least a rough idea).

Their discounts are laughable as well and they always click-bait customers (I.e "double discount" meaning a 5% discount over a 2.5% which I think we can all agree on is essentially false advertisement).

Will never go there again. Not sure about the Sheffield store though, I have heard that is better but not been personally.

SouthpawMark · « **Reply #11 on:** April 06, 2021, 08:48:50 PM »

So I spoke to them on live chat this afternoon, and told them I wanted to cancel. They said �we can send you the blue Puma 19.1 shoes by express delivery today�. No thanks, I don�t want the blue ones, as I have the blue ones and the only reason I ordered from you is because you told me you had the new 2021 colour in stock, in my size, FOUR times.

�How about these 2020 NB CK10 shoes. We can get them out to you express delivery today!!� No thanks. I don�t want NB shoes. I want the Puma shoes I paid for, because you told me FOUR times that you had them in stock in my size. I would like a refund please.

�How about the yellow ones?� NO. I want a refund.

�Ok, we will process your refund now�

8 hours later - no notification of a refund being processed, so have filled out a claim form with my CC company.

DO NOT BUY FROM THESE CHARLATANS! It�s not worth the stress.

NT50 · « **Reply #12 on:** April 06, 2021, 08:54:54 PM »

Was looking at going with them for our kit next season. Glad I�ve seen this, dodged a bullet.

SurreySam · « **Reply #13 on:** April 06, 2021, 09:20:33 PM »

Had a bad experience with All-Rounder Cricket when trying to buy a helmet, ended up having to do a Paypal dispute to get engagement from them and ultimately my money back.

The positive was that I ended going direct to Masuri, who have been absolutely superb every time I have used them.

edge · « **Reply #14 on:** April 07, 2021, 05:35:00 AM »

Not surprised given the amount of threads like this there have been over the years!

Author Topic: All-Rounder Cricket are TERRIBLE! (Read 17081 times)

SouthpawMark

All-Rounder Cricket are TERRIBLE!

SOULMAN1012

Re: All-Rounder Cricket are TERRIBLE!

Jimbo

Re: All-Rounder Cricket are TERRIBLE!

SD

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thedon

Re: All-Rounder Cricket are TERRIBLE!

cricketbadger

Re: All-Rounder Cricket are TERRIBLE!

SouthpawMark

Re: All-Rounder Cricket are TERRIBLE!

stamper

Re: All-Rounder Cricket are TERRIBLE!

Kai

Re: All-Rounder Cricket are TERRIBLE!

ProWannabe88

Re: All-Rounder Cricket are TERRIBLE!

BitsandBats

Re: All-Rounder Cricket are TERRIBLE!

SouthpawMark

Re: All-Rounder Cricket are TERRIBLE!

NT50

Re: All-Rounder Cricket are TERRIBLE!

SurreySam

Re: All-Rounder Cricket are TERRIBLE!

edge

Re: All-Rounder Cricket are TERRIBLE!