Have had some nice bats in my time (still only 26) Redback, MH, BB, but this year (March) sent my broken BB off to Keeley to have a copy made hopefully a little fuller for the same weight. Phone service/help was good and bat arrived early April. Before they would send they required payment, I stressed I had paid before the manufacturing process started but would pay again to get the bat sent out asap and send details so one payment could be refunded.
Bat Arrived, as promised an exact copy (believe they make BB anyway ?) and a little fuller for same weight.
The hype was true, ball flew off the blade, what a lovely piece of wood. didnt request a looker but it was ok too.
However 300 runs and 9 weeks after recieving the bat a large crack appeared from toe up the bat around 6-8 inches long.
Again phone service was good and on reciept of pictures of the bat I was reassurred it was an easy fix and approx 2 weeks.
This would be only a minor problem and I could scrounge a bat for 2 matches, actually found a belter hitting 139 from 169 run chase in T18 lol, although the pick up and shape isnt to my liking.
To cut the story short the bat has now been with Keeley entering its 7th week only 2 short of how long it was in my kit bag. Plus the extra payment hasnt been refunded even though I have produced dates, account details etc.
Keeley state ill health for the delay.
Has anyone else experianced problems with them of later as I got the opinion they were up there with the best ?