Broken GM Player's Edition
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Kai

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Re: Broken GM Player's Edition
« Reply #15 on: February 08, 2022, 11:26:42 AM »

Can I ask where you bought that bat? The grains on the bat hardly look like a players edition as most player editions from GM seem to have 8-14 grains, but it could be a special low density cleft so take this with a pinch of salt.
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brokenbat

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Re: Broken GM Player's Edition
« Reply #16 on: February 08, 2022, 11:28:04 AM »

Which ball were you using? Unfortunately, this is very similar to Yorker damage, which is typically not covered.
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Butterfingerz

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Re: Broken GM Player's Edition
« Reply #17 on: February 08, 2022, 11:43:07 AM »

Which ball were you using? Unfortunately, this is very similar to Yorker damage, which is typically not covered.

This is quite likely the real cause. Bad balls in indoor nets will always cause damage, you may find it was a ball played ealier which started the problem.

Guy and Girls, please check the quality of balls used indoors and if it looks new and shinny ask them to put it away and use another
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Tom

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Re: Broken GM Player's Edition
« Reply #18 on: February 08, 2022, 11:50:08 AM »

If it were me I'd argue that the bat wasn't of merchantable quality. A bat is designed to hit cricket balls, and it's a £600 cricket bat – apparently the kind supplied to test players who will hit thousands of runs with them and hit the ball much harder than you ever will. For it to break in 13months is unacceptable.

I'd put a complaint in writing in accordance with Australian consumer law, send it off to the retailer and GM's importer out there.

Under consumer law there is no limited "12-month warranty" and a manufacturer can't hide behind that as an excuse. A product must last as long as it's reasonable expected to do taking into account the cost and quality.
« Last Edit: February 08, 2022, 11:51:41 AM by Tom »
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jonny77

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Re: Broken GM Player's Edition
« Reply #19 on: February 08, 2022, 01:49:42 PM »

Issue is there's so many variables when a bat goes, as with anything. What balls are used, was it knocked in correctly, was it misused at anytime etc etc. All variables which can be no fault of the manufacturer.

That said, I'd expect some latitude personally. I had one similar recently on a fairly new bat (not as bad as this tho). Asked if the young lad who's bat it was had knocked it in, he assured me he had. Then spoke to another guy at his club who said he'd gone straight into the nets with it, no knocking in. The lad also said he'd just hit the previous ball for 'six', so was likely trying it again.

However, I repaired it f.o.c as i take a customers word for it and want then to be 100% happy. I also advised if it doesn't hold to come back in and I'd sort a new bat.

Just to add though that the customer fully expected to pay for the repair, as didn't see it as a fault on my part.
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Bungle

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Re: Broken GM Player's Edition
« Reply #20 on: February 08, 2022, 04:03:18 PM »

Horrible to see! You would think GM would give you some kind of offer to replace your current bat + stick with them but oh well. Bigger brands are less inclined to do so.
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Buzz

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Re: Broken GM Player's Edition
« Reply #21 on: February 08, 2022, 04:56:59 PM »

GM customer service is usually excellent, I would go back to the retailer and see what they can do, per Tom's advice.
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KettonJake

Re: Broken GM Player's Edition
« Reply #22 on: February 08, 2022, 05:01:46 PM »

Was this "nothing delivery with minimal pace" a Yorker you tried to smash into the next state, by any chance?

Of all the yorker damaged toe splits exactly like this one that I saw over the years, not one (zero! none!) customer ever acknowledged that it was a yorker and they were trying to smash the leather off the ball, it was always a gentle forward defensive or the like...

In this case if the OP is adamant that this damage presented during a cut shot, then I'd argue both of the below points:

1. A yorker was smashed shortly before the cut shot, and caused the majority of the damage, maybe not enough to present itself obviously, but the cut shot then tipped the bat over the edge.
2. The balls being used were cheap/hard, commonly known as the bat breakers. The argument of 'we only use good quality balls' that I hear from lots of serial bat breaking customers is nonsense. The overwhelming majority of balls out there, even league balls, are cheap rocks, regardless of price paid. Only when spending £30 + a ball can you start to say with any certainty that a ball is not a bat breaker. And I'll be honest, outside of professionals, I can't say I know anyone who has even seen a ball at that cost, never mind used one.

It is unfortunate that you are outside the warranty period, but where is the cutoff? If GM make an exception for you and then your mate with a 15 month old bat has an issue, is he going to feel let down for only being a few weeks further out of the warranty than you? Ultimately, this is why I never use my match bat in nets. Taking what I'm assuming is a $1000 + purchase into a net on what I presume to be an artificial surface is asking for trouble.

If the bat traps a ball against the ground (either a compacted hard aggregate base, or more likely in Aus, a concrete base, with some cricket carpet over the top) then the ball isn't going to give way. The few millimetres of carpet will give way but the base below it won't move. The only thing that will let go is the willow, and in this scenario it doesn't matter if said willow cost $100 or $1000 - it is unlikely to stand up to such an impact.
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Cricket_PTY

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Re: Broken GM Player's Edition
« Reply #23 on: February 08, 2022, 06:15:04 PM »

Qiute sad to see this kind of damage.... but in case u dont get a replacement for any reason IMO it can be repaired, nothing that cant be solved with glue... clamps... and binding and u should have it ready to use again.

I do always bind my bats at the toe, in case it cracks for any reason at least binding helps in not being worse...

Hope u can find a solution for ur bat...
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Kez

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Re: Broken GM Player's Edition
« Reply #24 on: February 08, 2022, 09:46:09 PM »

Only when spending £30 + a ball can you start to say with any certainty that a ball is not a bat breaker. And I'll be honest, outside of professionals, I can't say I know anyone who has even seen a ball at that cost, never mind used one.

I’m lucky I have a couple of test match and ODI balls and they are different beasts! I’ve got a red dukes in my sidearm. No other balls even come close in terms of feel and longevity. They also shine up really well and swing round corners!
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Bungle

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Re: Broken GM Player's Edition
« Reply #25 on: February 08, 2022, 09:56:40 PM »

I have a load of old balls I use for nets but are there any noticeable signs in the really bad quality balls (old ones at least) so I can know which to throw away and which to use?
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AJ2014

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Re: Broken GM Player's Edition
« Reply #26 on: February 08, 2022, 10:03:39 PM »

I've got some our league match balls. I use newer ones for playing bats in and older ones to bowl in the nets.
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Batoff

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Re: Broken GM Player's Edition
« Reply #27 on: February 09, 2022, 12:56:05 PM »

I've got some our league match balls. I use newer ones for playing bats in and older ones to bowl in the nets.

Surely that's the wrong way round...
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Paese

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Re: Broken GM Player's Edition
« Reply #28 on: February 09, 2022, 01:28:27 PM »

Going slightly off the topic. But, on the subject of good quality cricket balls. What do the leagues force in this respect for everyone else?

We're lucky (from a bat breaking standpoint), but not so much financially because our league force the use of Dukes County International balls for the 1st XI. They RRP between £35 and £45 I think, but we order through the league and get them at £23.50 a ball. This obviously hits the koffers hard for an entire season, costing £500+ just on cricket balls for just one side.

But they are very good quality, and we have an abundant of good quality spares leftover as well for spare match balls, nets, and training.
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Bungle

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Re: Broken GM Player's Edition
« Reply #29 on: February 09, 2022, 02:16:42 PM »

Our club unfortunately uses some really awful balls. Last season some slazengers turned up and they were doing all sorts for 5 overs until one side got knocked out of shape. Waiting for the inevitable moment one of my bats gets some serious damage.
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