I have used there bats a few times and indeed recently just bought a full kit bundle including platinum bat,pads,gloves and duffle, the gear is spot on and the bats perform very well and also last well, the service is a bit average Tony the bat maker isn't in my opinion a people person but the 2 ladies there are lovely. I agree the marlin and killer stickers are a bit off but the platinum range is excellent and they have some lovely sticks in the shop, not to many light ones though normally,
I picked mine from the special bag behind the door which is the players clefts cost a bit more at £225 but all huge and light. Mine is knocking up a treat a d will be a great bat when I get around to using it.