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[ppccopener]

I can't see any posts on here where I suggested they did, unless you're saying Leachy works for Neon now.

No I'm not, I'm reading Neon's comments and what I'm saying is from his comments he wants to build repeat customers thru service-there is always someone somewhere to do any job cheaper....

I don't think the really unbeatable value or lowest price is what he relies on to grow the business

Happy to be corrected as always

[Neon Cricket]

Interesting about the grades page, why write a grading spec that you think is unacceptable at full price?

Because that's the lowest spec I could receive for the grades I order from my supplier. Just because I might receive bats to this spec and could in theory send out bats at that spec to customers, doesn't mean I'll actually do it. But I put it up there because, for the umpteenth time, it's called being transparent. I can't stress enough that I'm not out to rip people off or make a quick buck. You're well aware of my line of work and that I am very much in a luxury position that Neon is my hobby - I easily spend 20+ hours a week running the company but I do it because I enjoy it. I'm an entrepreneurial person, whereas some people spend their spare time playing video games I'd much rather be down my unit working on my next business idea/plan (Instagram will show what I've been up to the last few weeks!) .

Also, I have a large number of people who visit to pick out their bat (well I did before COVID!), so having the transparent grading online means they don't get any surprises when they arrive. Funnily enough it's actually the heavily blemished bats that usually get taken by people visiting once they've got a mallet on them. When someone visits you know whether they're looking for cosmetics or pure performance, unfortunately that isn't an option for online customers hence not being willing to send out these sort of bats blind to them.

Fun fact for anyone who calls BS on my comments above about running Neon as a hobby and not for profit. Since starting the company, other than my own playing equipment, I've never taken a penny from the company. Every single penny of profit has been re-invested straight back into the brand.

[LEACHY48]

As Adam has said Ed, every bat I have seen from neon has been generously graded.

Strange really, the term value is so subjective as everyone had pointed out.

Can I get a butterfly cheaper than I can from Adam at his rrp... Probably. Will I trust it as much as I trust Adam? No.

Will the customer service be the same? Probably not.

Will the consistency be the same? Almost definitely not.

So the 'unbeatable value' to me, is an amalgamation of all the above.

[Jimbo]

Especially when ordering online I think customer service is a big factor. There aren't many options up in Scotland to go look at cricket kit or visit workshops, etc so having confidence that the people/company I'm dealing with will resolve any issues is a big factor for me. Imagine it's the same with a lot of people who either can't or don't want to go to retailers or manufacturers to buy kit.

[lazers101]

So the 'unbeatable value' to me, is an amalgamation of all the above.

as a newbie to this forum, i think the 'to me' bit is the point here, you have an opinion, so does someone else - neither of you are wrong - as they are opinions not facts....

if someone else doesn't see 175 quid for pads as gloves as value then they are allowed to - i wouldn't pay that much, but some would - there is no need to jump down peoples throats about it

if you want people to engage in discussion on this forum then that might not be the best way to go about it, if you want an echo chamber - then please keep on the same way

[LEACHY48]

as a newbie to this forum, i think the 'to me' bit is the point here, you have an opinion, so does someone else - neither of you are wrong - as they are opinions not facts....

if someone else doesn't see 175 quid for pads as gloves as value then they are allowed to - i wouldn't pay that much, but some would - there is no need to jump down peoples throats about it

if you want people to engage in discussion on this forum then that might not be the best way to go about it, if you want an echo chamber - then please keep on the same way

Welcome to the forum, definitely an interesting first post.

I haven't jumped down anyone's throat. I simply stated facts regarding the differences in products and when someone questioned the honesty and morality of a brand I trust, I responded using facts, not opinion, other than my statement regarding value.

Ed raised the point it wasn't value to him. I disagree. We are adults and allowed to do so.

At no stage have I personally targeted anyone, nor insulted, nor been disrespectful.

Can I respectfully suggest you readdress your definition of 'jumping down the throat'.

[lazers101]

Welcome to the forum, definitely an interesting first post.

so i'm not allowed an opinion as i am a new poster? or do i just have to have the same viewpoint as you?

let me know which it is so i can post more appropriately in the future dear boy 

[LEACHY48]

so i'm not allowed an opinion as i am a new poster? or do i just have to have the same viewpoint as you?

let me know which it is so i can post more appropriately in the future dear boy 

I'm not quite sure you understand the point of my post. You have literally quoted me saying your post was interesting. At no stage did I say you weren't allowed an opinion.

I simply suggested you readdress your definition of jumping down the throat, as you don't appear to understand what it means. If you feel I have jumped down anyone's throat, please, quote it and I'll be happy to clarify for you.

Perhaps I could respectfully make a couple more suggestions for you, they may come in useful for you:

1) Actually read and understand the post before replying
2) Take some more time to consider your response, your second one comes off a little juvenile to be honest.

[edge]

Let's take it down a notch please gents, the forum is best kept civil.

[lazers101]

I'm not quite sure you understand the point of my post. You have literally quoted me saying your post was interesting. At no stage did I say you weren't allowed an opinion.

I simply suggested you readdress your definition of jumping down the throat, as you don't appear to understand what it means. If you feel I have jumped down anyone's throat, please, quote it and I'll be happy to clarify for you.

Perhaps I could respectfully make a couple more suggestions for you, they may come in useful for you:

1) Actually read and understand the post before replying
2) Take some more time to consider your response, your second one comes off a little juvenile to be honest.

as you seem to be saying about my posts, you maybe need to re-read your own - but from that i think my two week time on this forum is come to an end

and is there not a smiley face to signify a bit of humour, as i felt you went in on me a little tough - you know jumping down my throat - being a bit aggressive with your replies - you might say you are strong in your opinion - i don't know we are at the end of keyboards and cannot hear tone, see facial and body language/expressions etc

jump down sb's throat. informal. to react angrily to something that someone says or does: I made the mildest of criticisms and he jumped down my throat.

[LEACHY48]

as you seem to be saying about my posts, you maybe need to re-read your own - but from that i think my two week time on this forum is come to an end

and is there not a smiley face to signify a bit of humour, as i felt you went in on me a little tough - you know jumping down my throat - being a bit aggressive with your replies - you might say you are strong in your opinion - i don't know we are at the end of keyboards and cannot hear tone, see facial and body language/expressions etc

jump down sb's throat. informal. to react angrily to something that someone says or does: I made the mildest of criticisms and he jumped down my throat.

There was no aggression or anger in any of my posts, hence me saying the definition of jumping down someone's throat doesn't apply. They remained civil and respectful. As you said, tone doesn't come across on a computer, and perhaps that is where my respectful tone has been misinterpreted.

[WalkingWicket37]

[19reading87]

Sorry to spoil the fun! Best thing to do here is to lock this bad boy up!!