The Good - The service from BB was excellent. This is my first BB and wen i saw the offer for a damaged bat 2.9 for £95 i was hooked. The bat has a compression crack at the bottom of the bat, this has been fully repaired by the BB batmaker so i was happy with this. I sent a PM got a swift and polite reply to the few questions i had and paid the amount required
The bat arrived inside 3 days of payment which i though was very good and this was included in the £95 cost of the bat.
The personal touch was also very nice but i will come on to that in a minute.
The bat itself is lovely. 8 dead straight and evenly spaced grains on the face, buffed and polished very well and actually the finish on this bat is excellent. I have tapped it up on the mallet and response is very nice as is the lovely ping noise it makes of the mallet. 32 mm edges at largest point and approx 52mm spine height so for 2.9 quite a big of willow. This bat was advertised as having the Malik profile which as you can see as a lowish middle.
The Bad- This is 100% about the (no swearing please) courier that has delivered this to me. I will come onto this again in the next section. This kind of in my mind robbery is just unfair on both the buyer and the seller in this and in fact any other instance, It leaves both parties involved in a difficult position
The Ugly- The bat has arrived with a chunk, dent, crack spolit what ever you wish to call it on the back inside edge. This has one can only assume during transit as there is also damage to the box as well. Now i was well aware that i was buying a bat that already had a defect but the guys at BB where open and honest from the start, i have now also got another ugly mark on an otherwise lovey piece of willow.
Finally before you see the pic just wanted to finally say thank you to Tai at BB. i sent him a Pm this evening when i got in from work and opened the box, he replied and i sent him the pics he then asked for my number and phoned me to apologise and offer me a further discount off the bat. I did refuse his kind offer as i do not believe that a company should lose out through no fault of there own and due to his excellent customer service this means more to me than a few £££ refund.
Anyway excuse the rant and hope you like the pics of my first BB
Author
Topic: The Good, The Bad & The Ugly (Read 6398 times)