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[Number4]

A legitimate question I thought. If all bats are handpicked then surely they would/could come with a pingability guarantee.

[ItsJustCricket]

A legitimate question I thought. If all bats are handpicked then surely they would/could come with a pingability guarantee.

I agree and effectively they do.

[Bats_Entertainment]

I try not to drawn into this kind of debate, but: doesn't this assume that a bat that pings best from new, pings best over time?

[ItsJustCricket]

I try not to drawn into this kind of debate, but: doesn't this assume that a bat that pings best from new, pings best over time?

Admittedly, and obviously, you can never get a feel for how a bat might be once it has opened up, or how it will play in 2 years time, but we feel also judge bats based on how soft or hard they are as well. I.e - if the bats ping the same, but one is slightly harder, we would probably pick that one because it is more likely to reach a higher level of ping at some stage in its life than the soft one, whereby the current level of ping might be the absolute maximum it will ever achieve. Hopefully that makes sense!

[Neon Cricket]

I agree and effectively they do.

So if the bat doesn't 'ping' well enough that would be legitimate reason for a refund? What if it had been already used?

[trypewriter]

I try not to drawn into this kind of debate, but: doesn't this assume that a bat that pings best from new, pings best over time?

Not to mention, pings best for someone you lend it to! 

[Bats_Entertainment]

Admittedly, and obviously, you can never get a feel for how a bat might be once it has opened up, or how it will play in 2 years time, but we feel also judge bats based on how soft or hard they are as well. I.e - if the bats ping the same, but one is slightly harder, we would probably pick that one because it is more likely to reach a higher level of ping at some stage in its life than the soft one, whereby the current level of ping might be the absolute maximum it will ever achieve. Hopefully that makes sense!

Not really. Did you read the 'pro-pressing" thread started by The Doctor?

[ItsJustCricket]

That was a generic example - not one we always stick to religiously!

With regards to a ping guarantee - Our handpicking service is designed to stop these sort of returns being necessary. We would hate to be in a position where a customer has used the bat, and so cannot return it, but still isn't happy with the ping - that's why we hand pick it! If you get it from another shop, you use it, it has poor ping, you're stuffed because it cannot be returned. This is just another advantage of buying from us - the ping is there because they've been handpicked on performance, and so this isn't something you need to worry about when shopping with IJC!

[The Doctor]

That was a generic example - not one we always stick to religiously!

With regards to a ping guarantee - Our handpicking service is designed to stop these sort of returns being necessary. We would hate to be in a position where a customer has used the bat, and so cannot return it, but still isn't happy with the ping - that's why we hand pick it! If you get it from another shop, you use it, it has poor ping, you're stuffed because it cannot be returned. This is just another advantage of buying from us - the ping is there because they've been handpicked on performance, and so this isn't something you need to worry about when shopping with IJC!

Interested to know how you hand pick on performacne.

[The Doctor]

Not really. Did you read the 'pro-pressing" thread started by The Doctor?

I'll take that as a no!

[ItsJustCricket]

I read it completely - and we respect your expertise, hence why we didn't comment on the post!

We hand pick on performance based on chats with the bat makers whilst we are there, based on pinging a ball off them in the warehouses etc, based on rebound potential with a mallet - up and down the middle, and all over the blade!

[Gurujames]

I think what you do shows excellent customer service. If you went to a bog standard retailer you would have a small selection of bats to chose from. You would not be able to knock them up either. Let's face it, if you were allowed to give them a bash you would chose the one you felt had the largest and best responding sweet spot. Buying from a shop like yours means you have gone through that for us.
Yes, maybe some bats may perform better in 2 seasons time but you cannot see into the future.
At the end of the day I know where I will get my Warbird from.

[ItsJustCricket]

Thank you - that sort of feedback is why we do what we do! Made me smile!

[skip1973]

I'm a bit surprised you don't get more resistance from manufacturers, you're essentially saying you take the pick of their stock and other retailers get left overs that could be inferior. I would have thought more would take GM's stance of having faith in all their products.

[Vitas Cricket]

That was a generic example - not one we always stick to religiously!

With regards to a ping guarantee - Our handpicking service is designed to stop these sort of returns being necessary. We would hate to be in a position where a customer has used the bat, and so cannot return it, but still isn't happy with the ping - that's why we hand pick it! If you get it from another shop, you use it, it has poor ping, you're stuffed because it cannot be returned. This is just another advantage of buying from us - the ping is there because they've been handpicked on performance, and so this isn't something you need to worry about when shopping with IJC!

Quite a sweeping statement.....

Other shops handpick bats too remember, maybe not 100% of their stock but that doesn't mean IJC is the only shop who handpicks as this statement implies